Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,711 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 31st December 2024

7763

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice furniture but slightly spoiled by the colour which is much yellower than it appears online. In addition we were quoted over £300 for Isle of Wight delivery. In the end arranged this ourselves for about £100 by using a different carrier. Not sure why Top Furniture could not have done this.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

“We are very pleased with our new table. The delivery was much quicker than expected, helpful efficient delivery team”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Steven, Thank you for your 5-star review. We’re so pleased to hear that you are happy with your new table and that our delivery team exceeded your expectations. Your satisfaction is our priority, and we truly appreciate your support. We hope to assist you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“Completed my lounge with this nest of tables as I already have the large sideboard Love the grey it’s so soft and not overtly grey”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Hannah, Thank you for your 5-star review. We’re pleased to hear that the nest of tables has completed your lounge beautifully and that you love the soft grey finish. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“EXCELLENT!!!”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Reviewer, Thank you for the 5-star review. We’re happy to hear that you had an excellent experience with us. Your feedback means a lot, and we appreciate your support. We look forward to assisting you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“A brilliant Business to deal with. My chest of drawers arrived slightly damaged due to carrier. Top Furntiture dealt and solved the issue very quickly with kindness and professionalism.The Chest of drawers ,I'm delighted with.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Marjorie, Thank you for your 5-star review. We’re pleased to hear that you’re delighted with your chest of drawers and that our team handled the issue with care and professionalism. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“Fabulous quality furniture, great service and delivery. Highly recommend this company.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Colleen, Thank you for your 5-star review. We're so pleased to hear that you're enjoying the quality of our furniture and that our service and delivery met your expectations. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“Delivery was excellent, piece of furniture was fabulous better than expected and at a great price”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Lesley, Thank you for your 5-star review. We're pleased to hear that the delivery exceeded your expectations and that your new piece of furniture is fabulous. We can’t wait to assist you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“Gorgeous chest of drawers. Really solid and looks perfect in our living room. Great service and delivery. Would highly recommend!”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Heidi, Thank you for your 5-star review. We’re so pleased to hear that you find the chest of drawers gorgeous, and that it fits perfectly in your living room. It's great to know that you had a positive experience with our service and delivery as well. Your recommendation means a lot to us. Kind regards, Customer Support Team

Posted 1 month ago

“Lovely furniture, friendly helpful staff. Second time we have purchased from them and would recommend them.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Jane, Thank you for your 5-star review. We’re pleased to hear that you enjoyed your experience with our friendly staff and that this is your second purchase with us. Your recommendation means the world to us, and we can’t wait to assist you again in the future. Kind regards, Customer Support Team

Posted 1 month ago

“My pine and cream dressing table is heavy and is very well made. It looks perfect in its place. The drawers could run a little more easily, I feel, otherwise it is a superb piece of furniture, just what I hoped for.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Ann Thank you for sharing your review. We’re glad to hear that you’re pleased with the quality and appearance of your Farmhouse Country Oak Cream Painted Dressing Table. Regarding the drawer functionality; if you would like us to look into this further, please email us at support@topfurniture.co.uk. Thank you for choosing Top Furniture, and we hope to see you again soon. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Very happy with the chairs,comfortable and sturdy. The staff were very helpful and delivery prompt. Would definitely use again, and happily recommend this company.”

Top Furniture 5 star review on 27th November 2024

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Granville, Thank you for your fantastic 5-star review. We’re thrilled to hear that you’re happy with your chairs and found them comfortable and sturdy. Our team takes pride in providing helpful service and ensuring prompt delivery, so it's great to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again soon Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“The furniture is good quality, I would say the after service could be improved. I had a call to notifiy me of the booked delivery slot for the following week and normally i would expect an email/text to give me a better idea of approx what time driver will be with me the day before or on the day, there was no call to say they were nearby either on the day. A lot of reviews had stated it is a 2 man delivery to a choice of your room, this is not the case and only when I told the driver i was on the phone to the office to check this did they offer to take the heavy drawers to an upstairs bedroom. Just be aware that this is a 2 man delivery, however only downstairs so if you have something ordered for an upstairs room the delivery people may not agree to take it up for you.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

“Great piece of furniture! Solid table top and lovely cross legs!”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Sue, Thank you so much for your wonderful 5-star review. We're delighted to hear that you love the table. Your satisfaction is our top priority. We truly appreciate your support and look forward to serving you again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Lovely well made console table”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Nicola, Thank you for your fantastic 5-star review. We're thrilled to hear that you love your console table and appreciate its quality craftsmanship. Your satisfaction is very important to us. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Easy ordering with follow up emails on delivery and times. From ordering to delivery was just a few days 🙂 Very polite person delivered bench. Would highly recommend Top furniture 👍”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Thank you for the wonderful 5-star review. We're so glad to hear that you found the ordering process easy and appreciated our follow-up on delivery times. It’s great to know our delivery team made a positive impression with their polite service. Your recommendation is very important to us, and we can't wait to welcome you back for your next purchase. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“The Top Furniture website is user friendly and the description of the furniture we purchased was accurate. Delivery was quicker than the original estimate and I was kept fully informed.”

Top Furniture 5 star review on 26th November 2024

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Richard, Thank you for your 5-star review. We're happy to hear that you found our website user-friendly and that the delivery exceeded your expectations. Keeping our customers informed throughout the process is important to us, and we’re glad it made a difference for you. We appreciate your support and hope to serve you again soon. Regards, Customer Support Team

Posted 1 month ago

“After being let down by two boxes from a different online store which were both damaged this was my next purchase and would recommend. The blanket box looks superb quality and was amazingly well packaged. It’s for a Christmas present so hopefully they’ll be as pleased as me”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Mandy, Thank you so much for your 5-star review. We're delighted to hear that your experience with us has been a positive one. It’s wonderful to know that you’re impressed with the quality and packaging of the blanket box. Thank you for recommending Top Furniture, and we hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Second time coming back to top furniture, ordered the ottoman storage box to go with the rest of what we ordered for our bedroom. This has finished the room off perfectly & again solid build quality, a flawless finish on the paint & the fact its pre built is a dream ! literally open the box at the bottom slide said box & packaging off and your done, no looking at instructions that barely make any sense or take hours to figure out properly. Top furniture for the win. Again !”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Lee, Thank you so much for your fantastic 5-star review. We're absolutely delighted to hear that your ottoman storage box has perfectly completed your bedroom. It’s wonderful to know you appreciate the solid build quality and flawless finish, our team takes pride in that. We look forward to helping you in the future. Kind regards, Customer Support Team

Posted 1 month ago

“I love my new bedroom furniture! The quality was way above my expectations. The prices were amazing. The only letdown was the 3 months I had to wait for delivery as some of my items were out of stock. The delivery men were lovely, very polite as well as helpful. I will definitely buy from Top Furniture again and I would definitely recommend this company.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Gail, Thank you for your wonderful 5-star review. We’re thrilled to hear that you're loving your new bedroom furniture and that it exceeded your expectations in quality and price. We appreciate your feedback regarding the delivery time and are glad to know our delivery team provided lovely service. We apologise for any inconvenience caused regarding the wait. Kind regards, Customer Support Team

Posted 1 month ago

“Easy to order, send rxt and call when delivery”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Val, Thank you for your 4-star review. We're glad to hear that you found the ordering process easy. We appreciate your feedback. Kind regards, Customer Support Team

Posted 1 month ago

Top Furniture is rated 4.8 based on 7,711 reviews