Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,870 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,870 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 23rd February 2025

8048

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my furniture not unpacked the drawers yet but the laundry box is fabulous bigger than I thought which is great.”

Helpful Report

Posted 8 months ago

Dear Lynn, thank you for giving Top Furniture a 5-star review. We truly appreciate your kind feedback and are thrilled to hear that you are loving your new furniture. It's great to know that the drawers will be just as wonderful once you unpack them. Customer satisfaction is our top priority, and we're delighted that we were able to provide you with a fabulous piece that fits your needs perfectly. We appreciate your trust in us and hope to be of service to you again in the future. Kind regards, Top Furniture Support Team.

Posted 8 months ago

“This is our first purchase from Top Furniture and we would definitely use them again. Excellent product at a reasonable price. We are very pleased with our book case. Very pleased also with the delivery arrangements which were ultra efficient, and all according to the information we were given. All communication was timely and helpful, keeping us informed at every stage and delivery was made within the time scale we were advised. The item was out of stock when ordered, but all the time line of when it would be available was accurate.Very friendly delivery people also. We could not be more pleased and would highly recommend.”

Helpful Report

Posted 8 months ago

Dear Richard, Thank you so much for sharing your great 5-star review. We greatly appreciate your feedback and recommendation and we are thrilled to hear that you are so pleased with your first purchase from us that you would definitely use our services again. Providing excellent products and service is something we take great pride in. We are delighted that you are very pleased with your bookcase. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“Very pleased with my items from Top Furniture. Everyone has been first class from the staff arranging delivery to the delivery team. Would highly recommend.”

Helpful Report

Posted 8 months ago

Dear Kieron, Thank you so much for your 5-star rating of Top Furniture. We greatly appreciate your feedback and recommendation, and we are thrilled to hear that you are so pleased with your items and the first-class service you received. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“From start to finish Top Furniture were brilliant. Great communication regarding delivery date and time with delivery on time. Lovely furniture. Would highly recommend using Top Furniture and I would definitely use this company again.”

Helpful Report

Posted 8 months ago

Dear Gail, Thank you so much for your 5-star rating of Top Furniture. We are delighted to hear that you found our service to be brilliant from start to finish. We take pride in providing excellent service and customer care and we really appreciate your recommendation. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“Really nice pieces of furniture that looks good and well built. Only reason for the loss of one star is the fact the 2 man delivery team would only bring it in the door, which for a large wooden piece of furniture for the bedroom, is I think poor delivery service.”

Helpful Report

Posted 8 months ago

“Absolutely delighted with chairs. They brought a new look to our dining room table.”

Helpful Report

Posted 8 months ago

Dear Louise, Thank you so much for giving us a 5-star rating for your purchase from Top Furniture. We are delighted to hear that the chairs you ordered have brought a new look to your dining room table. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“Excellent quality and first class delivery.”

Helpful Report

Posted 9 months ago

Thank you, Imran, for your review of Top Furniture. We truly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. We take great pride in providing excellent quality products and ensuring first-class delivery services. Your satisfaction is our top priority, and we couldn't be happier to have met your expectations. Thank you again for choosing Top Furniture, and we look forward to serving you in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“My furniture arrived today and its lovely. Really good value for money. The company were good in keeping me up to date as to when the furniture would arrive. I would recommend.”

Helpful Report

Posted 9 months ago

Dear Angela, thank you for giving us a 5-star rating. We are thrilled to hear that your furniture arrived today and that you are loving it. We also appreciate your kind words about our communication and keeping you informed about the delivery. Your recommendation means a great deal to us, and we hope that you continue to enjoy your new furniture for many years to come. If you ever need anything in the future, please do not hesitate to reach out. Thank you again for your support and for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Ordered and delivered seamlessly. Customer service were great when I decided to change the product I’d ordered, absolutely no downside to ordering from here. The drawers I’d ordered were exactly what I’d been promised and I’d drfinitely order from here again.”

Top Furniture 5 star review on 23rd May 2024

Helpful Report

Posted 9 months ago

Dear Tracey, thank you for your review of Top Furniture. We are thrilled to hear that your experience with us was seamless from ordering to delivery. Our customer service team takes great pride in providing excellent service, and we're delighted that they were able to assist you when you decided to change your order. We sincerely appreciate your kind words and are grateful for your support. Should you ever need anything in the future, please do not hesitate to reach out. We hope to serve you again soon. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“High quality chairs delivered very quickly by very helpful delivery person. Would highly recommend”

Helpful Report

Posted 9 months ago

Dear Valerie, thank you for giving Top Furniture a 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your recommendation means a lot to us, and we are grateful for your support. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“The filing cabinet is good in the way of space and practicality with what we have in the way of furniture”

Top Furniture 5 star review on 22nd May 2024

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Posted 9 months ago

“Beautiful piece of furniture (pale grey Toulouse blanket box), goes perfectly with the rest of my living room - makes a stylish toy box for my kids, I love the fact that it's soft-close :) The delivery team was superb - I live in a new build house which is tricky to find, and they not only managed to locate it without any problems but managed to squeeze the delivery in before the morning school run! 10/10 for great organisation and communication, thank you!”

Helpful Report

Posted 9 months ago

Dear Evie, thank you for your kind 5-star review of Top Furniture. We are thrilled to hear that you are enjoying your blanket box. It's wonderful to know that it fits perfectly in your living room and doubles as a stylish toy box for your kids. Thank you once again for your support and for choosing Top Furniture, we hope to serve you again soon. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Lovely furniture. Made with care. Solid. Grey colour is fab. Took a while to make which we didnt mind. Will shop again”

Helpful Report

Posted 9 months ago

Dear Ahad, thank you for taking the time to give us a 5-star review for Top Furniture. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our products. We truly value your business and look forward to serving you again in the future. If there's anything else we can assist you with, please feel free to reach out to us. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Top furniture is great, I bought two pieces for my Dad for his new build bungalow that he moved in to. The furniture sets it off! Thank you top furniture! :)”

Helpful Report

Posted 9 months ago

Dear Jacob, thank you for your 5-star rating and for taking the time to share your positive experience with Top Furniture. Your kind words mean a lot to us. We are grateful for your loyalty as a customer and for choosing Top Furniture for your furnishing needs. Our team constantly strives to provide the best quality products and exceptional service to our valued customers like yourself. Once again, thank you for your support and trust in us. Should you need anything in the future, please don't hesitate to reach out. We look forward to serving you again. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“The joint on the top of the cabinet is poorly finished so I couldn't give 5 stars.”

Helpful Report

Posted 9 months ago

Dear Lesley, Thank you for your review, and we are sorry to hear that you are not completely satisfied with your item. If you would like to email us regarding this matter on support@topfurniture.co.uk we would be happy to address this further with you. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“Very good sturdy and substantial stool. Enhances the kitchen. Really nice leather. I ordered 3 stools but kept 2 as they were bigger than expected for the space around my island. And great! No making up to do. Ready to use.”

Top Furniture 4 star review on 22nd May 2024

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Posted 9 months ago

Thank you for taking the time to leave a wonderful 4-star rating for Top Furniture. We truly appreciate your feedback and are thrilled to hear that you are happy with your purchase. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We are here to ensure your satisfaction with our products and services. Regards Customer service team

Posted 9 months ago

“Excellent experience - exactly what I was looking for. Delivered on time & efficiently by friendly delivery guy, then opened a quality piece of furniture exactly as expected from the details online. Would highly recommend top furniture.”

Helpful Report

Posted 9 months ago

Thank you Claire for your 5-star review. We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We're happy to know that the TV unit met your expectations, and that it was delivered on time and efficiently by our friendly delivery guy. Thank you for recommending Top Furniture, it means a lot to us. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Easy to order but one item took a while to be made. Delivered earlier than they stated.”

Helpful Report

Posted 9 months ago

Dear Edward, Thank you for taking the time to share your review. We are glad to hear that you found our ordering process to be easy, and we also greatly appreciate your feedback. Kind regards Top Furniture Customer Support Team

Posted 8 months ago

“Ordered a discounted item, expecting more marks on the item. Looks brilliant however 😁 Delivery guys we great at communicating their location when delivering. Another successful order. Thanks TF”

Helpful Report

Posted 9 months ago

Thank you for your review. We are happy to hear that you are pleased with your purchase. We truly value your positive feedback and look forward to serving you again soon. Once again, thank you for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Excellent service all round. From ordering to delivery. Triple wardrobe and bedside drawers are beautiful, very happy.”

Helpful Report

Posted 9 months ago

Top Furniture is rated 4.8 based on 7,870 reviews