Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,741 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

Tell us how Top Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Top Furniture 5 star review on 15th January 2025

7808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous furniture. Arrived very well packaged Looks lovely Very pleased with all three items.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating Debra We are so glad to hear that you are very pleased with all three items and that they arrived very well packaged. If you have any further questions or need assistance, please don't hesitate to contact us. We appreciate your business and hope to serve you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“beautiful looking drawers but if you're looking for lots of storage these aren't the ones for you, there is no depth to the drawers, if I'd seen them in person I probably wouldn't have bought them, due to lack of space, but they do look lovely, I just had to de-clutter from old drawers”

Helpful Report

Posted 1 year ago

“Great company, their customer service is excellent, received a text the day before from the delivery driver confirming my 3 hour time slot.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your kind words. We're thrilled to hear that you had a great experience with us. The confirmation text from our delivery driver for your 3-hour time slot is part of our commitment to providing a convenient delivery experience. Your satisfaction is a priority, and we truly appreciate your feedback. If you ever need assistance or have any questions, feel free to reach out. We look forward to the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“This is our first purchase from Top Furniture and we are very happy with the service and our beautiful TV unit. The delivery was scheduled between 8.00-11.00am and was delivered at 8.02am, which was very much appreciated.”

Helpful Report

Posted 1 year ago

Dear Paula, Thank you for choosing Top Furniture for your first purchase. We're delighted to hear that you are very happy with both our service and the TV unit you purchased. Our team values punctuality, and we're glad the delivery was on time as scheduled, arriving at 8.02am. If you have any more feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Very well made bedroom furniture, which arrived on time and was extremely well packaged.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for your positive feedback. We're pleased to hear that you found our bedroom furniture to be very well made. We take great care in ensuring the quality of our products. We're also glad that your order arrived on time and was extremely well packaged. Customer satisfaction is our priority, and we strive to provide a seamless shopping experience from start to finish. If you need any further assistance or have any questions, feel free to reach out. We appreciate your support and hope to have the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Superb product. 5 stars for this company. The product is amazing, the aesthetics and quality, I feel, are second to none. The communications are excellent from start to finish. I will definitely be using this company again and cannot recommend them highly enough. Thank you Top Furniture!”

Helpful Report

Posted 1 year ago

Hi Colette, Thank you for your review. We are thrilled to receive your 5-star rating and to know that you find our product superb and amazing. Your kind words mean a lot to us. We are delighted that you had an excellent experience with our communications from start to finish. Your recommendation and desire to use our company again are highly appreciated. At Top Furniture, customer satisfaction is our top priority, and we aim to exceed expectations. If you have any further feedback or inquiries, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“I am very happy with my furniture. Communication was great and delivery was on time, they even called me half an hour before so I was ready for them! I will use this company again.”

Helpful Report

Posted 1 year ago

Hello Lisa, Thank you for your 5 star review. We're delighted to hear that you're very happy with your furniture. It's great to know that you had a smooth experience with excellent communication and on-time delivery. We always aim to provide the best service possible to our valued customers. We appreciate your kind words and your trust in our company. Should you need anything in the future, don't hesitate to reach out. We look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Chairs and bench arrived well packaged and we're delivered at the time promised into the room we needed them to.be. lovely furniture”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you for your 5 star feedback. Its nice to hear that your chairs and bench arrived well-packaged and were delivered on time, directly to the designated room. Should you have any questions or require further assistance, please feel free to reach out. We truly value your business and look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“The stools are lovely. Sturdy and very classy looking. The seats are very comfortable with plenty of room for the larger person. They look more expensive than they were. Thanks”

Helpful Report

Posted 1 year ago

Hello Caroline, Thank you for your lovely feedback on our Stools. We're delighted to hear that you find them sturdy, classy, and comfortable. Our seating options are made to accommodate everyone, and we're pleased to know from our customers that ample room is provided. We really appreciate your kind words and look forward to the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Elegant, solid,”

Helpful Report

Posted 1 year ago

Hi Sadeka, Thank you so much for your 5 star rating of Top Furniture. We are delighted to read how pleased you are with the quality of the furniture and hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“The website was easily to navigate, ordaining was straight forward. It took approx 2 weeks before I was contacted about arranging delivery. The dining table, chairs and benches were packaged well to avoid any damages during transit. The delivery team was pleasant and prompt in delivery int my order. Overhaul I am very pleased with the service I received and the quality of the products I ordered. One thing, I would have liked, is that that Top Furniture offered bench cushions for the benches I ordered. In the end I bought cushions from somewhere else. Thank you for your service.”

Top Furniture 5 star review on 16th July 2023

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, David We're glad to hear you were pleased with the service and quality despite not being able to get cushions from us. We value your loyalty and appreciate your business. Regards Customer service team

Posted 1 year ago

“It was just what we wanted”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating of Top Furniture. We are so glad to hear that it was just what you wanted. Your kind words mean a lot to us. Regards Customer service team

Posted 1 year ago

“Bought the Cheshire 5' bed, quality is very good, when dealing with the delivery dates, the service was prompt & concise. Delivery on time & the men were very courteous. All in all, a very good company to deal with.”

Helpful Report

Posted 1 year ago

Thank you for your generous 5 star rating of Top Furniture. We are delighted to hear that you are satisfied with your purchase of our Cheshire 5' bed, as well as the prompt and concise service when it came to dealing with delivery dates. We strive to make sure that all our clients feel welcomed and valued. Thank you. Regards Customer service team

Posted 1 year ago

“This is our 2nd order of furniture from Top Furniture. The descriptions and measurements covered everything we needed to know and I liked that we could order a colour swatch beforehand. We bought 4 dining chairs and a grey console table and we love all of it and would definitely buy from them again. The delivery was within the time allocated - we knew when we ordered it that delivery would be over a month off.”

Helpful Report

Posted 1 year ago

Thank you Susan for your 5-star rating of Top Furniture. We greatly appreciate your loyalty in placing a second order with us. It's wonderful that the descriptions and measurements provided all of the necessary information, We are happy that you and your family love all of the furniture pieces and that you look forward to buying from us again. Thank you for being a valued customer. Regards Customer service team

Posted 1 year ago

“Super pleased with the bedside cabinet. It looks great, is very well made and the perfect size. It was delivered very quickly and the communication was excellent.”

Helpful Report

Posted 1 year ago

Thank you Maria for your 5 star rating of Top furniture. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“The whole process was great from ordering to delivery The items purchased were beautiful and would not hesitate in recommend the company and the furniture”

Helpful Report

Posted 1 year ago

Thank you Janette for your wonderful 5 star rating of Top Furniture. We are so glad to hear that the whole process was great from ordering to delivery and that you were pleased with the beautiful items purchased. We are thankful to have you as a customer and hope to see you again in the future. Regards Customer service team

Posted 1 year ago

“Received my product next day very good service”

Helpful Report

Posted 1 year ago

Hello Terence, Thank you for your 5 star rating. We're glad that you received your product the next day and are satisfied with our service. Your feedback encourages us to continue providing excellent service to our customers. We value your business and hope to serve you again soon. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Customer Service was brilliant when we had minor damage due to delivery.”

Helpful Report

Posted 1 year ago

Hello Stephen, Thank you for your 5 star feedback. Its nice to hear we were able to resolve the issue and still leave you satisfied. At Top Furniture, customer satisfaction is our top priority, and we strive to ensure every customer has a positive experience with us. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and hope to have the opportunity to serve you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“When the bench was built , I was so pleased with it , lovely quality , until I sat on it .!!! it is 2 to 3 inches higher than my kitchen chairs, it's more for perching than sitting , my feet don't touch the floor.!!. Recommend you check height before ordering. A Currie.”

Helpful Report

Posted 1 year ago

“Great service. Absolutely love my bar stools. They are well made and sturdy. Lovevthe colour and the oak seat. Very pleased.”

Top Furniture 5 star review on 13th July 2023

Helpful Report

Posted 1 year ago

Hello Marie, Thank you so much for your 5 star rating. Its nice to hear you've had a good experience with our service. We look forward to seeing you here again at Top Furniture. Kind Regards, Customer support team.

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,741 reviews