Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,886 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 26th February 2025

8051

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant Thankyou”

Helpful Report

Posted 1 year ago

Thank you for the review Linda, we greatly appreciate your feedback. Thanks again for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Lovely table. Very good customer service. Thank you”

Helpful Report

Posted 1 year ago

Dear Janet, thank you for giving Top Furniture a review. We appreciate your kind words and are thrilled to hear that you had a positive experience with our customer service team. It's great to know that you found the table lovely and received very good customer service. We truly value your support and recommendation. Once again, thank you for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“We searched for a Oak table for our conservatory, it seemed a lot of them were too large or small for our purposes. This one sold by Top Furniture was ideal. The price was also very competitive with others. Delivery - I live in the North East of England, on the coast, a considerable distance from Top Furniture & delivery was exactly as described & delivered within the timeframe given. I was given multiple messages about the date & time for the delivery & it was on time. The delivery guys were courteous & helpful. The quality is excellent & I would buy from them again.”

Top Furniture 5 star review on 25th January 2024

Helpful Report

Posted 1 year ago

Thank you Martin, for your review of our Farmhouse Oak Coffee Table with Shelf. We greatly appreciate your positive feedback and are thrilled to know that you are satisfied with your purchase. Your support means a lot to us, and we're glad to have provided you with a top-quality product. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“I am so pleased with my chairs, they are well made,solid and look beautiful. Total value for money. Delivery was smooth and as aranged.”

Helpful Report

Posted 1 year ago

Dear Susan, We would like to express our thanks for taking the time to give Top Furniture a 5-star rating. Your feedback means the world to us. We are happy to hear that you are pleased with your chairs and that the delivery experience went well. We strive to make the entire process as seamless as possible, and your satisfaction with the delivery service is a testament to our commitment to customer care. We look forward to serving you again in the future. Regards Customer service team

Posted 1 year ago

“Great quality bedroom furniture and value for money.”

Top Furniture 5 star review on 24th January 2024

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you so much for giving Top Furniture a 5-star rating. We are so happy to hear that you had a great experience with us. We take pride in providing great quality furniture and ensuring that our customers receive excellent value for their money. We appreciate your feedback and thank you for sharing the wonderful images of the furniture in your home. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Good quality chairs but too heavy for me so have to let them go. Didn't realise they would be so heavy.”

Helpful Report

Posted 1 year ago

Dear Janice, Thank you for taking the time to rate Top Furniture with 5 stars. We are sorry to hear that the chairs you purchased turned out to be heavier than expected. We understand that this can be quite inconvenient for you. If there's anything we can do to assist you or provide guidance in finding a suitable alternative, please don't hesitate to reach out to us. We value your satisfaction and want to ensure that you are pleased with your purchase. Regards Customer service team

Posted 1 year ago

“Easy to put it together and looks great 😊”

Helpful Report

Posted 1 year ago

Dear T, thank you so much for your 5-star rating of Top Furniture. We appreciate your support and are pleased to hear that you found our furniture easy to put together and that it looks great. Thanks again for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I was really pleased , it is a beautiful piece of furniture good quality and I will. be buying more”

Helpful Report

Posted 1 year ago

Dear Elizabeth, thank you so much for your 5-star rating of Top Furniture. We really appreciate your kind feedback on the style and quality of the furniture and we are very pleased to hear that you are so happy with your purchase. We hope to see you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great quality bench . Great service”

Helpful Report

Posted 1 year ago

Dear Andrew, thank you so much for your 5-star rating of Top Furniture. We really appreciate your feedback on the great quality of the Bench, and we are pleased to hear that you are satisfied with your recent purchase and the service you received. Once again, thank you for your order with Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Despite a problem with one of the kitchen stools it was sorted quickly efficiently and fairly”

Helpful Report

Posted 1 year ago

Dear Suzanne, thank you so much for your 5-star rating of Top Furniture, we greatly appreciate your feedback. We are sorry to read that you encountered an issue with one of the stools, however, we are glad to hear that it was swiftly and efficiently resolved to your satisfaction. Thank you again for your review and for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Excellent furniture, so pleased with the delivery, thrilled with our purchase.”

Helpful Report

Posted 1 year ago

Dear Gillian, thank you so much for your 5-star review of Top Furniture. We are delighted to hear that you had an excellent experience with us. Your kind feedback about our furniture and the seamless delivery service are greatly appreciated. We are thrilled that you are pleased with your purchase. Thank you once again for choosing Top Furniture. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Love it .. door handle loose and cannot tighten it .. but I still love it ..”

Helpful Report

Posted 1 year ago

Dear Lorraine, Thank you so much for your 5-star rating of Top Furniture. We are very pleased to hear that you love the furniture, however, please don't hesitate to reach out to our customer support department regarding the matter to the handle on support@topfurniture.co.uk, and they will be more than happy to assist you. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I bought two chairs to go with the eight similar, but they are significantly better, so now I wish I could replace the ones I’ve already got!!”

Helpful Report

Posted 1 year ago

Thank you so much, Gillie, for your 5-star rating of Top Furniture. We really appreciate your positive feedback and we're delighted to hear that the two chairs you purchased from us exceeded your expectations. We constantly strive to provide our customers with exceptional products and we're thrilled that we've been able to deliver that to you. Thank you once again for choosing Top Furniture. We look forward to serving you again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“My second time of ordering from Top Furniture. All three items were expertly packaged and the delivery men very polite and helpful in delivering these heavy items to my rooms of choice. Couldn't be more pleased with all three items. Top Furniture will always be my first choice for quality oak furniture.”

Helpful Report

Posted 1 year ago

Dear Jennifer, thank you so much for taking the time to give Top Furniture a 5-star rating. We really appreciate your feedback and support. We are thrilled to hear that you had such a positive experience with us on your second order. It's wonderful to read that our delivery men were polite and helpful and we're delighted that you are pleased with all three items you ordered. Thank you again for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“We recieved excellent service from placing the order to receiving it. Would highly recommend Top Furniture.”

Helpful Report

Posted 1 year ago

Dear Lesley, Thank you so much for your wonderful 5-star rating of Top Furniture. We are pleased to hear that you received excellent service from placing your order to receiving your furniture. We greatly appreciate your support and kind words. Please do not hesitate to reach out if you need any further assistance. We look forward to seeing you again in the future. Regards Customer service team

Posted 1 year ago

“We ordered three peices of furniture all arrived quickly. The communication from your company was good,down to the delivery man also. The furniture was well packaged and in good condition. We will definately use Top Furniture again.”

Helpful Report

Posted 1 year ago

Dear Sadie, thank you so much for your 5-star rating of Top Furniture. We are thrilled to hear that you had a wonderful experience with us. We greatly appreciate your feedback regarding our efficient delivery service and communication. It's wonderful to know that your furniture arrived quickly and we are delighted that you found our team, from start to finish, to be professional and helpful. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Excellent selection of furniature to choose from and very helpful sale staff manning the telephone lines. Furniture was delivered fairly quickly by friendly, efficient and considerate team.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Top Furniture. We truly appreciate your support and are thrilled to hear that you had such a positive experience with our company. We are delighted that you found our selection of furniture to be excellent and that our Team were helpful in assisting you over the telephone. We strive to provide our customers with a top-notch service and guidance throughout their buying journey. It's also wonderful to hear that your furniture was delivered promptly by our friendly, efficient, and considerate delivery team. Thank you once again for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Everything about shopping here was brilliant from my initial questions being answered so promptly on the chat, the ordering experience, the updates throughout, Pete and Matt the delivery team and the quality of the table bought which was extremely easy to assemble as well. I'm so happy with my purchase and would definitely buy from here again without hesitation”

Helpful Report

Posted 1 year ago

Dear Lorna, Thank you so much for your 5-star rating of Top Furniture. We truly value your feedback and are thrilled to hear about your brilliant shopping experience. We are delighted that our prompt chat support was able to answer all of your initial questions. Our team takes pride in providing excellent customer service from start to finish. It's fantastic to know that you had a smooth ordering experience and that our updates kept you informed every step of the way. We will pass on your kind words to the delivery team and we are also thrilled that you found the table of exceptional quality and easy to assemble. Your satisfaction is our top priority, and we are glad to have exceeded your expectations. We look forward to serving you again in the future. Should you have any further questions or need assistance, please do not hesitate to reach out to us. Once again, thank you for choosing Top Furniture and sharing your review. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Arrived within the time frame specified , just the right white for us, didn't want off white ,looks great in our lounge .would purchase again from top furniture”

Top Furniture 5 star review on 23rd January 2024

Helpful Report

Posted 1 year ago

Dear Karen, Thank you so much for your fantastic five-star rating of Top Furniture. We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. We are also pleased to hear that the furniture arrived within the specified timeframe and that the colour is exactly what you were looking for. Thank you once again for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Without a doubt the best customer service I have ever experienced. The delivery men were incredible too. The packaging was excellent and I'm so thrilled with my purchase. Definitely recommend and will definitely be a returning customer.”

Helpful Report

Posted 1 year ago

Thank you, Debbie, for your fantastic 5-star rating of Top Furniture. We really appreciate your kind feedback and are thrilled to hear that you had the best customer service experience with us. Our delivery men take pride in their work, and we're delighted that they left a positive impression on you as well. We look forward to serving you again, and thank you for recommending us. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,886 reviews