Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,889 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 1st March 2025

8053

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my order and would certainly bug from you again. Delivery was spot on too”

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Posted 1 year ago

Thanks Shirley for the 5-star rating of Top Furniture. I'm thrilled to hear you were pleased with your order and that the delivery was spot on. We really appreciate your loyalty and look forward to your next order. Regards Customer service team

Posted 1 year ago

“Top quality and terrific price. Would buy again.”

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Posted 1 year ago

Thank you for your glowing 5-star rating Pauline. We are pleased to hear you were happy with the top quality and terrific price. We appreciate your custom. Regards Customer service team

Posted 1 year ago

“Very happy with my drawers... great service”

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Posted 1 year ago

Thank you, Lesley, for your wonderful 5-star rating. We are glad to hear that you are very happy with your drawers and have had a great experience with our customer service. Thank you for your kind words. Regards Customer service team

Posted 1 year ago

“The furniture arrived well packed. Excellent quality. We are very pleased with our purchases”

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Posted 1 year ago

Thank you Deborah, for taking the time to leave us a 5-star rating. We're delighted that the furniture arrived well packed and that the quality was excellent. We are glad that you are pleased with your purchases and we appreciate your loyalty as a customer. Thank you again. Regards Customer service team

Posted 1 year ago

“Good service and delivery from beginning to end. Would definately shop here again.”

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Posted 1 year ago

Thank you so much for your 5 star rating and review! We are so pleased to read that your whole order experience was great from start to finish and we hope to see you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I've replaced all my lounge furniture with the Toulouse Grey painted cabinets. I am very pleased with them and have had a lot of compliments. The furniture is ready assembled and is well made and very sturdy, I am waiting to order another cabinet in this range but it's not in stock at the moment. The cabinets arrived very well wrapped and so it arrived in perfect condition, would definitely recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Top Furniture Jan. We are so pleased to hear that you have had such a positive experience with us. We really appreciate your kind words and look forward to shopping with you again in the future. Thank you! If you have any further questions or need assistance, please don't hesitate to contact us. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“I bought two display cupboards and then added a TV stand and customer services, including their on line chat, were absolutely excellent, so helpful and friendly. Communication was excellent too, the furniture was delivered on the expected day and just before the delivery I had a phone call to confirm that they were 30 minutes away. The delivery men were polite and friendly and helpful in placing the furniture exactly where it was needed. Packing was excellent and ensured safe delivery. Above all, the furniture is sturdy, well-made and looks absolutely gorgeous. I am really impressed and would certainly buy from the company again. Thank you.”

Helpful Report

Posted 1 year ago

Thank you, J for your 5 star rating. We are honoured to hear that our flexible customer service met high standards, it means a lot. We strive to make sure our furniture is of the highest quality and are delighted that you found it to be well crafted. We appreciate you taking the time to leave us such a great review and we look forward to being of service to you again in the near future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Thanks for the experience of buying an oak table and chairs. Very good quality well packed and easy to assemble. Only negative if ever there was one is that the delivery van got held up in traffic. Well done Top Furniture”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your 5-star rating. We are so pleased to hear that you had a good time shopping with us. Thank you for your patience. We value your feedback massively. If you have any further questions or need assistance, please don't hesitate to contact us. We appreciate your business and hope to serve you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Gorgeous furniture. Arrived very well packaged Looks lovely Very pleased with all three items.”

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Posted 1 year ago

Thank you so much for your 5 star rating Debra We are so glad to hear that you are very pleased with all three items and that they arrived very well packaged. If you have any further questions or need assistance, please don't hesitate to contact us. We appreciate your business and hope to serve you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“beautiful looking drawers but if you're looking for lots of storage these aren't the ones for you, there is no depth to the drawers, if I'd seen them in person I probably wouldn't have bought them, due to lack of space, but they do look lovely, I just had to de-clutter from old drawers”

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Posted 1 year ago

“Great company, their customer service is excellent, received a text the day before from the delivery driver confirming my 3 hour time slot.”

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Posted 1 year ago

Hi there, Thank you for your kind words. We're thrilled to hear that you had a great experience with us. The confirmation text from our delivery driver for your 3-hour time slot is part of our commitment to providing a convenient delivery experience. Your satisfaction is a priority, and we truly appreciate your feedback. If you ever need assistance or have any questions, feel free to reach out. We look forward to the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“This is our first purchase from Top Furniture and we are very happy with the service and our beautiful TV unit. The delivery was scheduled between 8.00-11.00am and was delivered at 8.02am, which was very much appreciated.”

Helpful Report

Posted 1 year ago

Dear Paula, Thank you for choosing Top Furniture for your first purchase. We're delighted to hear that you are very happy with both our service and the TV unit you purchased. Our team values punctuality, and we're glad the delivery was on time as scheduled, arriving at 8.02am. If you have any more feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Very well made bedroom furniture, which arrived on time and was extremely well packaged.”

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Posted 1 year ago

Dear Helen, Thank you for your positive feedback. We're pleased to hear that you found our bedroom furniture to be very well made. We take great care in ensuring the quality of our products. We're also glad that your order arrived on time and was extremely well packaged. Customer satisfaction is our priority, and we strive to provide a seamless shopping experience from start to finish. If you need any further assistance or have any questions, feel free to reach out. We appreciate your support and hope to have the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Superb product. 5 stars for this company. The product is amazing, the aesthetics and quality, I feel, are second to none. The communications are excellent from start to finish. I will definitely be using this company again and cannot recommend them highly enough. Thank you Top Furniture!”

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Posted 1 year ago

Hi Colette, Thank you for your review. We are thrilled to receive your 5-star rating and to know that you find our product superb and amazing. Your kind words mean a lot to us. We are delighted that you had an excellent experience with our communications from start to finish. Your recommendation and desire to use our company again are highly appreciated. At Top Furniture, customer satisfaction is our top priority, and we aim to exceed expectations. If you have any further feedback or inquiries, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“I am very happy with my furniture. Communication was great and delivery was on time, they even called me half an hour before so I was ready for them! I will use this company again.”

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Posted 1 year ago

Hello Lisa, Thank you for your 5 star review. We're delighted to hear that you're very happy with your furniture. It's great to know that you had a smooth experience with excellent communication and on-time delivery. We always aim to provide the best service possible to our valued customers. We appreciate your kind words and your trust in our company. Should you need anything in the future, don't hesitate to reach out. We look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Chairs and bench arrived well packaged and we're delivered at the time promised into the room we needed them to.be. lovely furniture”

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Posted 1 year ago

Hi Deborah, Thank you for your 5 star feedback. Its nice to hear that your chairs and bench arrived well-packaged and were delivered on time, directly to the designated room. Should you have any questions or require further assistance, please feel free to reach out. We truly value your business and look forward to serving you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“The stools are lovely. Sturdy and very classy looking. The seats are very comfortable with plenty of room for the larger person. They look more expensive than they were. Thanks”

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Posted 1 year ago

Hello Caroline, Thank you for your lovely feedback on our Stools. We're delighted to hear that you find them sturdy, classy, and comfortable. Our seating options are made to accommodate everyone, and we're pleased to know from our customers that ample room is provided. We really appreciate your kind words and look forward to the opportunity to serve you again. Best regards, Top Furniture Customer Support Team

Posted 1 year ago

“Elegant, solid,”

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Posted 1 year ago

Hi Sadeka, Thank you so much for your 5 star rating of Top Furniture. We are delighted to read how pleased you are with the quality of the furniture and hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“The website was easily to navigate, ordaining was straight forward. It took approx 2 weeks before I was contacted about arranging delivery. The dining table, chairs and benches were packaged well to avoid any damages during transit. The delivery team was pleasant and prompt in delivery int my order. Overhaul I am very pleased with the service I received and the quality of the products I ordered. One thing, I would have liked, is that that Top Furniture offered bench cushions for the benches I ordered. In the end I bought cushions from somewhere else. Thank you for your service.”

Top Furniture 5 star review on 16th July 2023

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, David We're glad to hear you were pleased with the service and quality despite not being able to get cushions from us. We value your loyalty and appreciate your business. Regards Customer service team

Posted 1 year ago

“It was just what we wanted”

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Posted 1 year ago

Thank you for the 5 star rating of Top Furniture. We are so glad to hear that it was just what you wanted. Your kind words mean a lot to us. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,889 reviews