Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,741 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 15th January 2025

7808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely piece of furniture. Fits perfectly in the little alcove. The whole process was great from ordering to delivery. Customer service were fantastic. Delivery was earlier than expected what more could I ask for. Definitely recommend Top Furniture. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review and recommendation of Top Furniture. We are so glad to hear that you were satisfied with the entire process, from ordering to delivery, and that our customer service was to your satisfaction. We appreciate your support and are happy to have been able to provide you with a lovely piece of furniture to fit perfectly into the alcove. Thank you. Regards Customer service team

Posted 1 year ago

“The chests of drawers look amazing. My only issue is with the drawer stops which are varying in length and seem to waste some of the drawer space.”

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Posted 1 year ago

“The salesman was excellent, informative and not pushy. We are very pleased with the furniture however the delivery let the side down. The two men were not rude but they certainly weren't jolly. We had assumed that a two man delivery would deliver bedroom furniture to the bedroom. This was not the case. As a 73 year old, I had to use rope to get the 28kg chest of drawers up the stairs. My back has taken a week to recover. Sort the delivery side out to get 5 stars.”

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Posted 1 year ago

“Fabulous quality furniture and competitively priced. Packaged well and delivery drivers were extremely pleasant. Nothing was too much trouble. Thank you.”

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Posted 1 year ago

Thank you Tina for your 5-star rating of Top Furniture. We appreciate your loyalty and are glad you are happy with the quality of our furniture as well as the competitive prices and great delivery service. We look forward to doing business with you again in the future. Regards Customer service team

Posted 1 year ago

“Ordered 3 oak bar stools from Top Furniture and was told that there would be several weeks waiting time before they could be delivered when I contacted them to place my order. I agreed to the delayed delivery (in reality they arrived well ahead of the anticipated date) and was absolutely delighted when I unwrapped them. The delivery team came exactly when I was told they would and they were extremely helpful carrying the three hefty boxes in for me. The stools are very attractive, elegant, sturdy and very well made. 10 out of 10 to Top Furniture.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5 star rating of Top Furniture, Kirsty. We are so glad to hear that the delivery and product exceeded your expectations and that you were delighted with the beautiful oak bar stools. We thank you for your kind words about our delivery team too –they will be very pleased to hear it. Thanks again for your glowing review of Top Furniture. Regards Customer services team

Posted 1 year ago

“Excellent choice, good value for money and great quality. Used this company before and recommend them from order to delivery and customer service.”

Helpful Report

Posted 1 year ago

Thank you, Peter, for your wonderful 5-star rating of Top Furniture. We're very pleased that you are happy with your purchase and that you continue to choose us. It's excellent to hear that you appreciate the value for money, quality, and overall service. We appreciate your loyalty . Thanks again. Regards Customer service team

Posted 1 year ago

“The bookcase that I had order was delayed longer than expected, so I was very happy to accept Top Furniture's offer of an upgrade, which subsequently arrived promptly. A nice piece of furniture.”

Helpful Report

Posted 1 year ago

Hello Beverley, thanks so much for sharing you 5* review of the Bookcase and we are pleased to read that we were able to assist you with your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Lovely table”

Helpful Report

Posted 1 year ago

Thank you, Paul, for your 5 star rating of Top Furniture. We are thrilled you are pleased with your lovely table. We appreciate your wonderful support. Regards Customer service team

Posted 1 year ago

“We are very pleased with our furniture. Great quality. Great communication and great delivery. Thankyou!”

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Posted 1 year ago

Thank you, Michelle, for your 5 star rating of Top Furniture. We are delighted to know you are very pleased with your furniture – great quality, great communication, and great delivery. We certainly appreciate your kind words and look forward to continuing to provide excellent service. Regards Customer service team

Posted 1 year ago

“Excellent furniture and customer service is second to none !!”

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Posted 1 year ago

Thank you Graeme for your 5 star rating. We really appreciate your opinion as it allows us to provide the best furniture and customer service to all of our customers. We look forward to seeing you again soon. Thanks again for your review, and have a wonderful day. Regards Customer service team

Posted 1 year ago

“Communication from Tops was superb from start to finish,quality of this furniture is really good,delivery nothing we could fault,no damage all comes pre made,drawers all run smoothly. Will 100% order more.”

Top Furniture 5 star review on 26th June 2023

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Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are so pleased to hear that you had a wonderful overall experience, from communication to delivery. We are even more delighted to learn that you will be a returning customer. Thank you again for your kind words, and we look forward to having you as a returning customer. Regards Customer service team

Posted 1 year ago

“Bought drawers and bedside cabinets and love them. Great quality and look amazing. Top furniture were so easy to deal with. Phoned and emailed regarding delivery slot. And delivery drivers called prior to delivery on the day - great service.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful 5-star rating of Top Furniture. We are thrilled to hear how happy you are with the drawers and bedside cabinets and that you were pleased with the great quality and look. Additionally, we are delighted that you found our service so easy to deal with, especially concerning delivery slot and the prior call from the delivery drivers. It is always our aim to ensure a top-notch customer experience. Thank you again, Tracy. Regards Customer service team

Posted 1 year ago

“Excellent quality stool. Perfect in every way.”

Helpful Report

Posted 1 year ago

Thank you for your rave 5 star review. We are delighted to hear you love our Excellent quality stool. Perfect in every way. Your support means a lot to us and we appreciate you being a loyal fan of Top Furniture. Thank you. Regards Customer service team

Posted 1 year ago

“Excellent service and quality of the chair is outstanding. Chair was brought as a present for my Mum and I understand it is very comfortable”

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Posted 1 year ago

Thank you Pearl for the five-star rating of Top Furniture. It's always very rewarding to hear wonderful feedback from customers. I'm delighted to hear that the chair was a perfect present for your Mum and that she finds it comfortable. Thank you again for choosing Top Furniture. Regards Customer service team

Posted 1 year ago

“The furniture delivered to date is beautiful and lived up to all expectations. I look forward to receiving the remainder of my order. Everyone who has come to my house loved what they saw and asked where I purchased the furniture. I had no problem recommending they buy from Top Furniture.”

Top Furniture 5 star review on 25th June 2023

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Posted 1 year ago

“Very pleased with the chair and it blends in perfectly with our existing dining room furniture. It is also provides better stability for my husband who has severe arthritis.”

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Posted 1 year ago

Thank you, Cynthia, for the wonderful 5 Star rating of Top Furniture. We are delighted to hear that the chair blends in perfectly with your existing dining room furniture and provides better stability for your husband. It is our goal to provide our customers with the best products and best service and we are glad that you are pleased. Regards Customer service team

Posted 1 year ago

“The furniture looks really nice. It’s of good quality and fits perfectly in my newly fitted kitchen. It was so well packaged. Shame they dropped the price again just after I purchased it. But still good value and I would recommend this product and the company.”

Helpful Report

Posted 1 year ago

Thank you for your five-star rating of Top Furniture, Joanna. We're so glad to hear that you love our furniture and received good quality items. We really appreciate your support and look forward to serving you again. Regards Customer service team

Posted 1 year ago

“Beautiful sturdy and exactly what it said on the description. Delivered on time. Excellent company would recommend.”

Helpful Report

Posted 1 year ago

Thank you, Catherine, for your great 5-star rating of Top Furniture. It's great to hear that you've found our product to be beautiful, sturdy, and exactly as described, and that delivery was prompt. We greatly appreciate your business, and thank you for your lovely review. Regards Customer service team

Posted 1 year ago

“Good quality furniture”

Helpful Report

Posted 1 year ago

Thanks so much, Liji. We appreciate you taking the time to leave us such a five-star rating about our Top Furniture. We strive to provide good quality furniture that you can enjoy. Regards Customer service team

Posted 1 year ago

“We have had 4 Bar Stools from Top Furniture for many years and when it came to replacing them, the first port of call was Top Furniture again. We chose the Java Cross Tall Oak Kitchen Stool in Black Leather and they are excellent. The padded seat is very comfortable, with good support from the back. They look great in our kitchen - highly recommended”

Helpful Report

Posted 1 year ago

Hello Jasper, thank you for sharing your review, and for your further order with Top Furniture. It's wonderful to hear how pleased you are with your purchase, and that you would recommend these stools. Thank you for your continued support and we hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,741 reviews