Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,737 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 14th January 2025

7807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful piece of furniture, whole experience has been great from start to finish.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating, Gary. We're so glad you've had a great experience from start to finish with your beautiful piece of furniture. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Being able to have a space saving table that doubles in size is brilliant, it's a great design and lovely wood. Unfortunately the central bar sits proud on our table, which I guess was just a one off error, so the table top wobbles slightly. It was quite disappointing because otherwise it is great.”

Helpful Report

Posted 1 year ago

Thank you for your kind 4 star rating of Top Furniture, Gwenllian. We're sorry to hear that your table had a one-off wobble issue, but we are glad that you still find the design stunning and appreciate the space saving features of the table. However, if you feel you would like to discuss the matter then please do not hesitate to contact us via email at support@topfurniture.co.uk

Posted 1 year ago

“The dining table and chairs are absolutely perfect, they fit where we wanted them to. They look solid, expensive and stylish, which they are. Just what we needed to complete our home. Top Furniture were very helpful when we visited as I am disabled, making access easier for me, which is a great help. We were able to walk around, look at whatever we wanted too, sit on the chairs to find the ones most suitable for me, giving me support, no one bothered us, which I prefer, and we ordered our table and chairs, we were told delivery was up to 15 days, instead, I got a call telling me that our furniture was available for delivery on the Thursday, it arrived on time, the 2 delivery guys were very helpful and put it where I wanted it put, which was great, if I am ever looking for top quality solid oak furniture in the future I wouldn’t hesitate to go to Top Furniture.”

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We're so glad to hear that you found the perfect dining table and chairs, that fit the space you had and also gave you the extra support you needed. We really appreciate your kind words--it means a lot to us. We look forward to helping you find more top-quality furniture if the need arises in the future. Regards Customer service team

Posted 1 year ago

“Excellent communication regarding questions about the product (6 chairs for the dining room) along with delivery date, time of delivery and from the driver stating an accurate time of arrival. Packaging was excellent and the chairs look fantastic. Very pleased with everything. Would recommend Top furniture and would definitely use them again.”

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Posted 1 year ago

Thank you for your fantastic 5 star rating, Colin. We are pleased to hear that you had excellent communication from us regarding the product you purchased and that you were satisfied with the packaging and the look of the chairs. We appreciate your recommendation and would be delighted if you chose to use us again in future. Regards Customer service team

Posted 1 year ago

“Delivery good/satisfied with quality”

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Posted 1 year ago

Thanks for the 4 star review, Richard. We're thrilled to know that you're satisfied with the quality of our furniture and our delivery services. It's always great to receive feedback from our customers. Regards Customer service team

Posted 1 year ago

“Great furniture brilliant service good price plus delivered when asked for and on time”

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Posted 1 year ago

Thank you for your 5 star rating, Allen. We are thrilled that you were happy with our furniture, the great service, the good price, and that your delivery was when you asked for and on time. We appreciate your feedback and look forward to seeing you again. Regards Customer service team

Posted 1 year ago

“Excellent customer service. High quality chairs.”

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Posted 1 year ago

Thank you, Alice, for your 5 star rating of Top Furniture. We really appreciate your kind feedback and we are glad to hear that you are so pleased with the excellent experience with our customer service and high quality of the chairs. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great range of furniture for all styles fast delivery very pleased with our table definitely use again”

Top Furniture 5 star review on 25th September 2023

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Graham. We are glad that you were pleased with our great range of furniture, fast delivery and table. We look forward to your future use and would like to thank you again for the wonderful review. Regards Customer Service team

Posted 1 year ago

“Good quality furniture. Ordering and delivery straightforward with good contact from Top Furniture”

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Posted 1 year ago

Thank you for your generous 5 star rating of Top Furniture. We are pleased to hear that you had an easy experience ordering from us and that you are satisfied with the quality of our furniture. Your positive feedback is greatly appreciated. Regards Customer service team

Posted 1 year ago

“Fabulous table at a great price, speedy delivery and good customer service......”

Top Furniture 5 star review on 24th September 2023

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Posted 1 year ago

Thank you, Karen, for your 5-star rating of Top Furniture. We appreciate your kind words and are thrilled that you have had a great experience with us. Regards Customer service team

Posted 1 year ago

“Furniture is great quality... well packaged and sturdy when put in place... Would have been better if the delivery guys had taken the goods to the room but I guess that's asking too much in the day and age of service culture..”

Helpful Report

Posted 1 year ago

“I just wanted to say that I thought the drawers would be on runners for the price I paid that’s the thing I’m disappointed in”

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Posted 1 year ago

“Placing the order was easy, Top Furniture answered my queries promptly and arranged the delivery of the items around my working hours. If I am to purchase furniture in the future I will use Top Furniture. Thanks”

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Posted 1 year ago

Thank you so much for taking the time to leave your review, Ronald. We are so happy to hear how pleased you are with the service you received, that the ordering process was straight forward and we were able to accommodate your delivery needs. We appreciate your support and hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Cracking piece of furniture. Fits snugly in the corner of the room.”

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Posted 1 year ago

Thank you for your kind words and the 5 star rating, Robert. We really appreciate your loyalty to our company. We love hearing that you think our furniture is a "Cracking piece of furniture [that] Fits snugly into the corner of the room" and that you've been pleased with your purchase. We are grateful for your support. Regards Customer service team

Posted 1 year ago

“Excellent customer service even though I was only enquiring after two ex-display/clearance dining chairs. I was sent photos of any blemishes before ordering, which I accepted. The chairs arrived well wrapped, in good time and were a very good price. I'm am extremely pleased, they fit in perfectly. Thank you.”

Top Furniture 5 star review on 21st September 2023

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Posted 1 year ago

Thank you so much for your 5-star rating of Top Furniture. We are thrilled to hear how pleased you are with the dining chairs and the service you received, it is extremely important that we provided excellent customer service at all times. We are glad that the chairs arrived well-wrapped and in good time, and that they fit in perfectly. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Very happy with my purchase of the Lichfield table & chairs. Sturdy and beautiful. My sister had already purchased the same table set nearly two years ago. So I know it is a durable serviceable set”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5 star rating of Top Furniture. I am delighted that you are happy with your purchase of the Lichfield table & chairs. Your experience with your sister's purchase of the same table set assures us of the durability and serviceability of our product. We thank you for your trust and appreciation. Regards Customer service team

Posted 1 year ago

“Spot on quick delivery, well packaged and such a super set of drawers. Very happy and will purchase from them again.”

Helpful Report

Posted 1 year ago

Thank you Lisa for your amazing 5 star rating. We are so glad that the delivery was quick and the set of drawers was well packaged. We are delighted that you were pleased with your purchase and we hope to see you again soon. Regards Customer service team

Posted 1 year ago

“Lovely well made stool delivered with care”

Helpful Report

Posted 1 year ago

Thank you for the 5-star rating, Dawn. We are so delighted to hear how pleased you are with the quality of the stool and the care taken by out delivery team. Thank you for your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Very impressed with the lady who arranged delivery, communication with the delivery team was very good and they executed my instructions perfectly, even though I wasn’t there .”

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Posted 1 year ago

Thank you, Peter, for your 5-star rating of Top Furniture. We are so pleased to hear that you are very impressed with the communication and assistance from our delivery team. We really appreciate your kind feedback and hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“The furniture is very well-made , I will definitely shop with top furniture again after-care is excellent”

Top Furniture 5 star review on 20th September 2023

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Posted 1 year ago

Thank you for the 5-star rating, Roslind. We are glad to hear how pleased you are with the quality of the furniture that you have received and the excellent after-care. We appreciate your feedback and look forward to having you shop with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,737 reviews