Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,742 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 15th January 2025

7808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had 4 Bar Stools from Top Furniture for many years and when it came to replacing them, the first port of call was Top Furniture again. We chose the Java Cross Tall Oak Kitchen Stool in Black Leather and they are excellent. The padded seat is very comfortable, with good support from the back. They look great in our kitchen - highly recommended”

Helpful Report

Posted 1 year ago

Hello Jasper, thank you for sharing your review, and for your further order with Top Furniture. It's wonderful to hear how pleased you are with your purchase, and that you would recommend these stools. Thank you for your continued support and we hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Have bought several pieces of furniture. Good quality good value and excellent staff”

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Posted 1 year ago

Thank you for your 5 star rating, Graham. We are so glad to hear that you have had an enjoyable experience with our furniture and staff. We take pride in providing quality items and customer service that meets your needs. We appreciate your kind words and look forward to helping you with your future furniture purchases. Regards Customer service

Posted 1 year ago

“This is our 3rd order overall, so we knew of their customer service standards. This time, ordered Toulouse Dressing Table in white. Lady service advisor rang me several weeks later (as not in stock at the time of order) to advise of delivery date. This was for the following week. Came when expected. 2 delivery guys rang me that morning to confirm en-route. Very well packaged. Would be shocked if damaged as packaging top notch. Chap kindly placed large box out of the way of the hallway front door for me. Fits just nicely in space in bedroom, to match other bedroom furniture. Lady rang me a few days after to ask for any feedback, told her the same as above. She was very polite and easy to understand. Would we buy in future? Yes, definitely if want replacement furniture as no more room.”

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Posted 1 year ago

Thank you for your wonderful 5-star review and for being a returning customer. It is greatly appreciated and we are so pleased to hear that you are pleased with your experience from our customer service to packaging and delivery. We look forward to being of service to you again in the future. Regards Customer service

Posted 1 year ago

“What a stunning piece of furniture, I saw the pictures before I ordered, but in real life so much better. Draws were very well packaged & not 1 blemish on them, delivery was very smooth, kept updated all the time, delivery lad's were great. If you want a lovely piece of furniture look no further.”

Top Furniture 5 star review on 19th June 2023

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Posted 1 year ago

Hello Ian, Thank you for sharing your review and the wonderful images of the Toulouse Black Large 3 over 4 Chest of Drawers in your home. We are very pleased to read how happy you are with furniture and the service and we hope to see you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great product. Superb quality sideboard well packaged for delivery and delivered with care by two man team. Will Definitely buy from you again 👌”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your 5* review of the Toulouse Black 140cm Sideboard and the great shot of the furniture in your home. We're pleased to read that our inhouse delivery service remains friendly and efficient and we look forward to seeing you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Furniture delivered when said and very polite delivery chap.”

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Posted 1 year ago

Hello Andrea, thank you for your 5* review of the Country Cottage Cream Painted Storage Bench and our in house delivery service. It's great to read how pleased you are with your order and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“After being disappointed by two other companies who delivered to my address poor quality and damaged goods and having to go through all the trouble of returning them I was loathe to order any large items on line ever again but after touring !ocal stores and finding nothing we liked we gave it one more go with Top Furniture the result being a really nice solid oak topped and cream painted coffee table delivered well packaged and undamaged,the staff I spoke to where helpful and polite when I voiced my concerns and I would certainly if and when I need to order from this company again.”

Helpful Report

Posted 1 year ago

Thank you for your five star rating and for taking a chance with us. After having unfortunate experiences with other companies, we understand why you would be hesitant to order large items online ever again. We are thrilled that you gave us a shot and that you appreciated the quality of the solid oak coffee table, as well as the attentive staff. We really appreciate customers like yourself and thank you for your loyalty. Regards Customer service

Posted 1 year ago

“Perfect , exactly what i wanted They look great so solid and well made Thank you”

Top Furniture 5 star review on 18th June 2023

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Posted 1 year ago

Thank you, Chris, for your kind 5 star rating. We're so glad to have provided you with the perfect piece of furniture that you wanted. We look forward to serving you again in the future. Regards Customer service

Posted 1 year ago

“Excellent sideboard😁 just what we wanted delivered on day and time stipulated 👍 thank you phillip and Jackie”

Helpful Report

Posted 1 year ago

Thank you Phillip for your 5 star rating of Toulouse 200cm Large White Painted Sideboard. We're delighted to hear that you found just what you were looking for with Top Furniture and that delivery was efficient and prompt. We really appreciate your feedback and support. Regards Customer service

Posted 1 year ago

“Good quality finish, delivered as expected”

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Posted 1 year ago

Thank you Scott for your 4 star rating of Top Furniture We're glad to hear that you had good quality finish, delivered as expected. Regards Customer service

Posted 1 year ago

“I love my bed side table it’s such workmanship and very chic. It was a very affordable price considering the amazing quality. The communication with the delivery dates and the delivery was so well handled and I’m very happy with the while experience . I would recommended Top furniture for sure .”

Top Furniture 5 star review on 17th June 2023

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for sharing your 5* review of your order for the Toulouse Black Bedside Table. It's great to read how pleased you are with the furniture, service and whole experience with us, and we look forward to you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Beautiful bed, easy to assemble. Delivered with care by 2 helpful men.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star rating, Alison. We're glad to hear you're happy with your new furniture and appreciate your comments about the beautiful bed, easy assembly, and helpful delivery men. We hope you enjoy your furniture for many years to come. Regards Customer service

Posted 1 year ago

“Good solid bedside tables - well made - great communication/service from beginning to end. Superbly packed and delivered promptly. Three pretty good sized drawers - my only comment is that they loose some width due to the width of the solid frame but I have still managed to store plenty in them.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are so happy to hear that you are pleased with our solid bedside tables that were well-made and well-packed. We also appreciate your feedback about the width of the frame. Thank you for trusting in us. Regards Customer service

Posted 1 year ago

“After looking for white beside drawers for over 1 year I am so happy to have found ones that we like! The drawers are sturdy, they look great and the service was brilliant. My only negative is that for the price they could have had a better finish as when you look at the side panels for example some parts have gaps and others don't making it look a little bit thrown together. I've convinced myself it's rustic looking because I like them so much but just something to consider if your a bit of a perfectionist so you are not disappointed.”

Top Furniture 4 star review on 15th June 2023

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Posted 1 year ago

“Really pleased with the chairs, good quality, arrived on time. Delivery men were great.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave your review of your order. It is great to read how pleased you are with the quality of the Chairs and the efficient delivery service. Thank you for your order and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Very nice wardrobe and good quality Fitted plenty of clothing, maybe the only thing would be if if there were an option for the assembly of the wardrobe because of my disability I was unable to do myself and had to ask help from my family but not everyone has someone to help.”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5* review of the Toulouse White Double Wardrobe, and we are pleased to read that you are happy with the furniture and quality. We also appreciate your valued feedback regarding your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Ordered 2 cream bedside tables to match the oak furniture land bedroom furniture I already had and they matched perfectly, excellent service and delivery. Very pleased with them.”

Helpful Report

Posted 1 year ago

Thank you for your glowing 5-star review of Top Furniture, Karen. We are so pleased that you ordered two of our cream bedside tables and were even more pleased to hear that they matched perfectly with your existing oak bedroom furniture. It's heart warming to see our loyal customers returning to purchase from us again. Thank you for being a returning customer. Regards Customer Service

Posted 1 year ago

“Lovely furniture delivered exactly in the 10 minute window. Have ordered 3 more items as we are so impressed”

Helpful Report

Posted 1 year ago

Thank you Janice for the 5 star rating. We are delighted to hear that the furniture was delivered exactly in the 10 minute window and that you have already ordered 3 more items. We really appreciate your loyalty and look forward to serving you again. Regards Customer services

Posted 1 year ago

“Good product, fast delivery, would recommend.”

Helpful Report

Posted 1 year ago

Thank you, Symon, for your glowing 5-star review of Top Furniture. We are glad to hear that you found our product to be good and our delivery to be fast. We are especially grateful for your recommendation. Thanks for being a returning customer. Regards Customer services

Posted 1 year ago

“Excellent customer service in terms of ordering and booking the delivery. However, delivery of item was not good as 1 of the delivery men refused to take item upstairs before even looking to assess the stairs, so I'm left with a large piece of furniture in my hallway. The other delivery driver was empathetic and advised to open the box, remove the drawers before moving the unit. It took over 1 hour for my husband and I to move the unit to where it needed to go as without the protective packaging, we didn't want to scratch or damage it. Contacted customer services to express my dissatisfaction with the delivery service and they apologised on behalf of delivery driver. Overall, the piece of furniture is of amazing quality and really pleased with it, customer service fantastic but poor service on delivery of item hence the 4 star rating. I have ordered another chest of drawers from the range and I'm really hoping for better service from the delivery team next time.”

Helpful Report

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,742 reviews