Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,858 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

Tell us how Top Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Top Furniture 5 star review on 19th February 2025

8002

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Chest of Drawers arrived safe, undamaged , well packed & with ' Hyper Strong ' delivery men . They took it to our upstairs back bedroom like it was just a feather . Excellant work guys. Even our cat soon gave it a good sniffing test,haha. Many thanks for an excellant service . Yours Sincerely Mr. Norman , Susan & Crumpet ( the cat ).”

Top Furniture 5 star review on 20th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Mr. Norman, Susan, and Crumpet, Thank you so much for your delightful 5-star review. We’re thrilled to hear that your Chest of Drawers arrived in perfect condition and that our delivery team impressed you with their strength and care. We truly appreciate your kind words and your support. If you need any further assistance, or have any further questions, please don't hesitate to contact us. Warm regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Excellent product. Great communication. On time delivery but driver didn’t leave at neighbours as requested. It was left outside our front door which is well within our property.”

Top Furniture 5 star review on 19th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Customer, Thank you for your excellent 5-star review. We’re delighted to hear that you’re happy with the product and that our communication met your expectations. However, we apologise for the oversight regarding the delivery placement. Your feedback is valuable to us, If you need any further assistance, or have any further questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Top class product. Very well made - solid and comfortable.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Stephen, Thank you for your stellar 5-star review. We’re thrilled to hear that you find our product to be top class, well made, and comfortable. Your satisfaction is our priority, and it’s fantastic to know that our quality meets your expectations. If you have any questions or ever need further assistance, please don’t hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“First the negatives, the description said the furniture was a great match for Farrow and Ball cornforth white, so I bought the paint (£120) and painted the room ready. In my opinion it doesn't match at all, the paint is a blue grey and the furniture is a green grey, I'd say a very pale sage. So, the room has to be repainted. Also one wardrobe door is slightly lower than the other (preassembled part). Positives...I prefer the colour of the furniture, it's beautiful, especially the grande chest of drawers, really pleased. I bought a whole bedroom suite and the quality is lovely, delivery guys were great and delivered to the room up a lot of stairs. I will definitely order from you again but will wait to paint next time 😊”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

“Cabinet very nice , delivery team NOT need training in customer service”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

“Very good value for money looks great solid piece of furniture . Delivered in time slot by very precessional delivery men.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Julie, Thank you for your amazing 5-star review. We're thrilled to hear that you found great value in your furniture and that it looks fantastic in your space. It’s also wonderful to know that our delivery team provided you with a professional experience. Your satisfaction is our top priority, and we can’t wait to welcome you back for your next purchase. If you have any questions or ever need further assistance, please don’t hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Very pleased with table. Delivered on time. Drivers very polite”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Janet, Thank you for your wonderful 5-star review. We’re thrilled to hear that you’re pleased with your table and that the delivery process met your expectations. Our drivers pride themselves on providing a polite, efficient service, and we're glad this made an impression. If you have any questions or need further help, please don’t hesitate to reach out. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Lovely sideboard, delivery and customer service excellent. Would highly recommend this company”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Bridget, Thank you for your fantastic 5-star review. We're thrilled to hear that you're enjoying your sideboard and that our delivery and customer service met your expectations. Your high recommendation means so much to us, If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Beautiful furniture had the country oak dining table and leather benches and I absolutely love it 😀 from order to delivery fabulous service”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Susan, Thank you for your wonderful 5-star review. We’re thrilled to hear that you absolutely love your country oak dining table and leather benches, and that you had a fabulous experience from order to delivery. Your appreciation means so much to us, If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“My 4 over 3 chest draws looks really nice. Good quality only problem is the draws are hard to slide in and out, hence I gave it a 3 star and delivery men didn’t unpack the heavy chest draws and had to do it on my own, which was a challenge especially with bad back. I did ask them if they can help unpack, I told them i was on my own. They said they don’t do that, I told them I read on reviews and some people mentioned on their reviews there delivery men unpacked for them. They chose not to answer the question. So I’m guessing some gets special treatment and others don’t.”

Helpful Report

Posted 1 month ago

“Received txt update on sunday regarding delivery time for Monday morning, Rob & Cai delivered bed unit at the quoted time, nice & helpful where we required the boxes situated for assembly. Bed was straight forward to build & really good quality. Would not hesitate in buying from Top Furniture again. Highly recommended all round, 10/10.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Ian, Thank you for your outstanding 5-star review. We’re thrilled to hear that our drivers provided you with a timely and helpful service during your delivery. It's great that you found the bed unit easy to assemble and of high quality. Your kind words and high recommendation mean a lot to us. We look forward to welcoming you back for your future furniture needs. If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“first class all round, would not hesitate to use again”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Daphne, Thank you for your brilliant 5-star review. We're delighted to hear that you had a first-class experience with us. Your kind words really motivate our team to continue delivering the best service possible. We look forward to welcoming you back for your next purchase—If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“This is the second time I have bought from this company, found everything easy from ordering to delivery. The quality of furniture is top notch I wouldn’t go anywhere else.”

Top Furniture 5 star review on 18th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Karen, Thank you for your amazing 5-star review. We're thrilled to hear that your second experience with us was seamless from start to finish. Knowing that you appreciate the quality of our furniture means so much to us. We are delighted to be your go-to for all your furniture needs. If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Lovely quality table very solid and sturdy”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Valued Customer, Thank you for your lovely review. We're thrilled to hear that you find your table to be of great quality and appreciate its solid and sturdy construction. Your feedback means a lot to us, and we’re always here to help if you need anything in the future. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Very happy with my purchase of two bedroom chest of drawers. Solid and well made. Packaged very well and the delivery was excellent with good communication.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Margaret, Thank you for your stellar 5-star review. We’re thrilled to hear that you are happy with your chest of drawers and appreciate your kind words about the solid craftsmanship and delivery experience. Great packaging and communication are very important to us, and it's wonderful to know that we met your expectations. If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Very happy with my purchase”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Kim, Thank you for your wonderful 5-star review. We're thrilled to hear that you’re very happy with your purchase. Your satisfaction is our top priority, and it’s fantastic to know we've met your expectations. We look forward to welcoming you back in the future, If you need any further assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 weeks ago

“Very well made solid furniture. Excellent delivery driver and mate.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Colin, Thank you for your fantastic 5-star review. We’re thrilled to hear that you found our furniture to be well-made and solid. It’s also great to know that our delivery driver and mate provided excellent service. Your feedback truly means a lot to us. If there’s anything more we can do for you, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 1 month ago

“Great quality, delivered on time and excellent customer service department when I reported a slight issue”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Niki, Thank you for your wonderful 5-star review. We're so pleased to hear that you found our quality to be great and that your delivery was timely. Our customer service team strives to assist with any issues promptly, and it's great to know they made a positive impact on your experience. If there's anything else we can help you with, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 1 month ago

“Very quick delivery efficient and friendly. The bench is very well made.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear Ernie, Thank you so much for your fantastic 5-star review. We're delighted to hear that your delivery was quick, efficient, and friendly. It's wonderful to know you’re pleased with the quality of your bench as well. Your satisfaction is our priority. If there's anything else we can assist you with, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 1 month ago

“Really pleased with my coffee table It was just what I was looking for & the quality was 1st class Definitely will purchase from Top Furniture again”

Top Furniture 5 star review on 15th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 month ago

Dear May, Thank you so much for your wonderful 5-star review. We're thrilled to hear that your coffee table is just what you were looking for and that you found the quality to be first class. Your satisfaction means a lot to us, and we can't wait to serve you again in the future. If you ever need assistance or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 1 month ago

Top Furniture is rated 4.8 based on 7,858 reviews