Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,890 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 1st March 2025

8053

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good solid bedside tables - well made - great communication/service from beginning to end. Superbly packed and delivered promptly. Three pretty good sized drawers - my only comment is that they loose some width due to the width of the solid frame but I have still managed to store plenty in them.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are so happy to hear that you are pleased with our solid bedside tables that were well-made and well-packed. We also appreciate your feedback about the width of the frame. Thank you for trusting in us. Regards Customer service

Posted 1 year ago

“After looking for white beside drawers for over 1 year I am so happy to have found ones that we like! The drawers are sturdy, they look great and the service was brilliant. My only negative is that for the price they could have had a better finish as when you look at the side panels for example some parts have gaps and others don't making it look a little bit thrown together. I've convinced myself it's rustic looking because I like them so much but just something to consider if your a bit of a perfectionist so you are not disappointed.”

Top Furniture 4 star review on 15th June 2023

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Posted 1 year ago

“Really pleased with the chairs, good quality, arrived on time. Delivery men were great.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave your review of your order. It is great to read how pleased you are with the quality of the Chairs and the efficient delivery service. Thank you for your order and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Very nice wardrobe and good quality Fitted plenty of clothing, maybe the only thing would be if if there were an option for the assembly of the wardrobe because of my disability I was unable to do myself and had to ask help from my family but not everyone has someone to help.”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5* review of the Toulouse White Double Wardrobe, and we are pleased to read that you are happy with the furniture and quality. We also appreciate your valued feedback regarding your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Ordered 2 cream bedside tables to match the oak furniture land bedroom furniture I already had and they matched perfectly, excellent service and delivery. Very pleased with them.”

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Posted 1 year ago

Thank you for your glowing 5-star review of Top Furniture, Karen. We are so pleased that you ordered two of our cream bedside tables and were even more pleased to hear that they matched perfectly with your existing oak bedroom furniture. It's heart warming to see our loyal customers returning to purchase from us again. Thank you for being a returning customer. Regards Customer Service

Posted 1 year ago

“Lovely furniture delivered exactly in the 10 minute window. Have ordered 3 more items as we are so impressed”

Helpful Report

Posted 1 year ago

Thank you Janice for the 5 star rating. We are delighted to hear that the furniture was delivered exactly in the 10 minute window and that you have already ordered 3 more items. We really appreciate your loyalty and look forward to serving you again. Regards Customer services

Posted 1 year ago

“Good product, fast delivery, would recommend.”

Helpful Report

Posted 1 year ago

Thank you, Symon, for your glowing 5-star review of Top Furniture. We are glad to hear that you found our product to be good and our delivery to be fast. We are especially grateful for your recommendation. Thanks for being a returning customer. Regards Customer services

Posted 1 year ago

“Excellent customer service in terms of ordering and booking the delivery. However, delivery of item was not good as 1 of the delivery men refused to take item upstairs before even looking to assess the stairs, so I'm left with a large piece of furniture in my hallway. The other delivery driver was empathetic and advised to open the box, remove the drawers before moving the unit. It took over 1 hour for my husband and I to move the unit to where it needed to go as without the protective packaging, we didn't want to scratch or damage it. Contacted customer services to express my dissatisfaction with the delivery service and they apologised on behalf of delivery driver. Overall, the piece of furniture is of amazing quality and really pleased with it, customer service fantastic but poor service on delivery of item hence the 4 star rating. I have ordered another chest of drawers from the range and I'm really hoping for better service from the delivery team next time.”

Helpful Report

Posted 1 year ago

“Excellent quality wooden stool, sturdy construction and finished well.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We are thrilled with your satisfaction with our excellent quality wooden stool, sturdy construction and finished well. We appreciate your loyalty and look forward to seeing you as a returning customer. Regards Customer service

Posted 1 year ago

“We used the website to help us decide what we wanted. We then went to the showroom to look at what we wanted and ordered there and then. All a quick process, filled by an email confirming a delivery date. Great service throughout. Would recommend Top Furniture to anyone.”

Top Furniture 5 star review on 13th June 2023

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Posted 1 year ago

“Hi it was very easy to order delivery on time and the service was excellent all packaging taken away the delivery men were very professional would certainly recommend to my friends”

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Posted 1 year ago

Thank you for your 5-star rating of Top Furniture, Maureen. We are delighted to hear that you had such a great experience with us and that your order and delivery went smoothly. Your kind words regarding the quality of service and delivery are greatly appreciated. Thank you for recommending us to your friends. We look forward to providing you with more excellent furniture and service in the future. Regards Customer service

Posted 1 year ago

“Beautiful breakfast set strong and sturdy it fits so well in my kitchen”

Helpful Report

Posted 1 year ago

Hello June, Thanks so much for your 5 star rating of Top Furniture. We're glad to hear that you are so pleased your new beautiful Tutbury Oak breakfast set and that it fits so well in your kitchen. Thank you for your order with us. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Highly recommend Top Furniture, great communication from start to finish, the product so far looks great. Plus arrived expertly packed and protected for transit.”

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Posted 1 year ago

Hi Andrew, thank you for review of your order with Top Furniture. We are very pleased to hear that we continue to provide a great level of communication and service, and we hope to see to see you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Perfect fit for under my open stairs...well made solid piece of furniture.”

Top Furniture 5 star review on 11th June 2023

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Posted 1 year ago

Hello Susanne, Thank you for sharing your review of your order for the Toulouse White Large Console Table, and the great photo of the furniture your home. Were delighted to read how please you are with your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“All Ok.kkkklkk👌👍”

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Posted 1 year ago

Hi Andrej, Thank you for sharing your 5* rating and for your order with us, and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“ordered a beautiful dresser set of drawers. Guys that delivered were helpful and polite. A* service”

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you for sharing your 5* review of your order experience. We are very happy to hear how pleased you are with the furniture and our in house delivery service, and we hope to see you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Really pleased with the table I received, it is beautifully made. The delivery team were great, very polite and helpful. Would definitely look to buying more products in the future.”

Helpful Report

Posted 1 year ago

Hi Christina, Thank you for sharing your great review and comments on the quality of both the furniture and the service. We are also very pleased to read that you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Very pleased with the table, it looks fantastic and seems very sturdy and solid. Likewise the chairs. The shipping team were fantastic, swapping things around to suit our needs and the lads who did the actual delivery were very friendly and helpful. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for rating your order and experience with Top Furniture 5*! We are very pleased to read that you love the table and chairs and that the delivery team and drivers were so helpful. Thank you for your order and we hope you will consider us again for any future furniture needs. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Two bedside cabinets, absolute quality, Top Furniture is the word will definitely shop here again.”

Helpful Report

Posted 1 year ago

Hello Roy, Thank you for taking the time to post your 5* review. We are delighted to read how happy you are with the quality of your purchase and that you would consider Top Furniture for any future furniture needs. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Beautiful furniture Fantastic service Great helpful delivery guy too”

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Posted 1 year ago

Thank you so much, Sally, for your 5 star rating of Top Furniture! We appreciate your great feedback regarding our furniture, the fantastic service, and our helpful in house delivery team. Thank you for your order and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,890 reviews