Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,737 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 14th January 2025

7807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“- Quality of the chest of drawers is decent, however backing is not solid oak, and a little flimsy. Wondering if the rest is solid oak or oak veneer. Time will tell. - Comms around delivery date good. - Delivery on time good. - Let down as over £500 spent for a chest of drawers where the delivery team (2 men) refused to take it up one short flight of stairs to our main bedroom. They were rude, provided no explanation and not flexible at all. Furthermore, the company doesn’t offer an option to pay more for ‘Delivery to room of choice. Our chest of drawers is still sitting in our living room. Shame really, this has seriously affected my review/ and rating of Top Furniture. I will not order from them again.”

Helpful Report

Posted 1 year ago

“Absolutely love the furniture I ordered from Top Furniture! Customers service are easy to get through to and answer any questions you have! Delivery was spot on in the time slot and the two guys were very helpful in taking the furniture up to my sons bedroom. We ordered 3 items the bedside table came fully assembled and very well packaged! The triple wardrobe comes in a few large pieces but very straight forward to put together (and we are not DIY people) the wardrobe is very heavy to lift onto the bottom box I would I say 3 people at minimum. Waiting for the chest of drawers to come into stock and then the bedroom will be complete! If you have any doubts ordering with this company I can assure you, you have no need to be! The furniture is very solid and good quality! We will be ordering another set for the next bedroom.”

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Posted 1 year ago

Thank you Sherrie for your glowing 5 star review of Top Furniture. We love to hear that you are absolutely delighted with your furniture and that your experience with customer service, delivery, and assembly was spot on. We are delighted to hear that you will be coming back for more. Thank you again for being a loyal customer and choosing Top Furniture. Regards Customer service team

Posted 1 year ago

“We love our hallway storage - looks good and very practical. Good personal service aswell. No issues. Would shop there again.”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star rating of Top Furniture. We are so pleased to hear that you love our hallway storage and that you had a good experience with our personal service. We are delighted that you would shop with us again - we really appreciate your support. Regards Customer service team

Posted 1 year ago

“Great service in the show room at Uttoxeter.Delivered TV cabinet on time. Good piece very happy. Let down by one of the delivery man who was rude when asked by my 68 year old wife to lift the cabinet into the space.He wanted to leave it at the door.2.1m long far too heavy.Top Furniture he let you down”

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Posted 1 year ago

“We are really pleased with our furniture. Fantastic quality great service. Would highly recommend this company.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star rating of Top Furniture. We are so pleased to hear that you enjoyed the quality and the service. We are happy that you would highly recommend us to others, and we are thrilled that you are satisfied with your furniture. Regards Customer service team

Posted 1 year ago

“The table we purchased is lovely, very solid, great finish and easy to assemble and extend/reduce. We did a lot of research and did not find many options of this size that would work in our space, but this table is perfect and is also good value. The double extension feature provides a lot of flexibility so it’s fine when it’s just our family having dinner and also works when we have lots of guests. Overall we are very happy with it.”

Top Furniture 5 star review on 13th November 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of the Provence 3.4m Large Double Extending X Leg Oak Dining Table. We are so pleased to hear that the table is just what you were looking for and you are so happy with it. Thank you for taking the time to leave your review, and for your order with us. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Gorgeous furniture, polite and ontime delivery drivers and brilliant shopping experience.”

Helpful Report

Posted 1 year ago

Thank you, Eileen, for your 5-star rating of Top Furniture. We are so glad to know that you have had a wonderful shopping experience including gorgeous furniture, polite and on-time delivery drivers. We appreciate your loyalty and are grateful for your continued support. Regards Customer service team

Posted 1 year ago

“As previously stated. Very impressed from start to finish excellent service. Kept me informed of delivery. Once it came delivery men friendly and put the sideboard where we wanted. Love the feel & quality of my beautiful sideboard. Will pass this company on to friends & family. Thank you.”

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Posted 1 year ago

Thank you for your wonderful review, Colette. We are thrilled that you had such a positive experience with us. We truly appreciate your recommendations and we hope that your sideboard brings you many more years of enjoyment. Regards Customer service team

Posted 1 year ago

“First class furniture.we are well happy.will be looking to add to our furniture.delivery men were brilliant too.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star rating of Top Furniture. We are elated that you are happy with your purchase, and we are so pleased that our delivery men were able to assist in a smooth and convenient delivery as well. We look forward to providing you with additional furniture in the future. Regards Customer service team

Posted 1 year ago

“Very reliable product arrived in time specified”

Helpful Report

Posted 1 year ago

Thank you, Mandy, for your 5 star rating of Top Furniture. We are so pleased to hear that your product arrived in time and that you found it reliable. We appreciate the feedback. Regards Customer service team

Posted 1 year ago

“Great quality, excellent service and efficient delivery”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Richard. We are delighted to know that you are satisfied with our great quality, excellent service and efficient delivery. We really appreciate your kind review and are looking forward to seeing you again in the future. Regards Customer service team

Posted 1 year ago

“I am sorry to say so far I’m rather disappointed in your service, I received an email yesterday to say my delivery is on the 17th, I responded to say I am away that weekend so won’t be home that day to be told if I refused delivery it would be possibly 2 to 3 weeks wait for my delivery and that I would only receive a text on the day of delivery as notice, in this day and age most people are working and need a little more notice and at least give a few dates delivery to choose from, if delivery is coming from Uttoxeter I am literally 9 miles away, I did ask if I could arrange collection would this be possible but have yet to receive a reply. This is nearly a £1500 order and was going to order more shortly. Regards Lesley Pyatt”

Helpful Report

Posted 1 year ago

“Easy ordering, quick delivery although delivery men were not happy there was one flight of stairs involved. This question was never asked & it’s clear it’s flats from the postcode & one set of stairs is hardly a hardship however they were difficult about it. Puts me off ordering again. Furniture itself is nice enough, not amazing but fine.”

Helpful Report

Posted 1 year ago

“My oak chairs are solid and look great in my living room also delivery was first class”

Helpful Report

Posted 1 year ago

“Quality of furniture superb delivery prompt well wrapped delivery personnel very pleasant highly recommend this company”

Helpful Report

Posted 1 year ago

“Fantastic product workmanship very good and delivered on time”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5* review of your order. We are very pleased to read how happy you are with the quality of the furniture and the delivery service. Thank you for your order with Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Good quality and beautiful furniture. Outstanding customer service. Really recommend”

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Posted 1 year ago

Thank you, Carmen, for your wonderful 5 star rating of Top Furniture. We are so glad you find our furniture to be of good quality and great style, and that our customer service is outstanding. We appreciate your kind feedback and we're thrilled that you'd recommend us. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“The furniture is lovely and exactly the size and shape we wanted. The extension is very clever and easy to operate. Delivery was quicker than advertised although it was delivered at 630am which even for an early bird like me is a little too early hence the loss of one star.”

Helpful Report

Posted 1 year ago

Thank you for your review of Top Furniture. We are very happy to hear how pleased you are with the furniture. We are also pleased to hear that the delivery was made promptly, and thank you for your feedback on the service. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Love the furniture good delivery service from Pete and Matt”

Helpful Report

Posted 1 year ago

Thanks so much for sharing your 5 star rating, Lynn. We're delighted to hear you love the furniture and are so happy with the delivery service you received. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Looks great in the lounge. Great quality, prompt delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Samiya, for your 5-star rating and for your feedback. We are very pleased to read that your new furniture looks great in your lounge and how satisfied you are with its quality and prompt delivery. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,737 reviews