Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,737 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 14th January 2025

7807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the sideboard and corner tv cabinet. Good quality and looks really nice.”

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Tracey. We are delighted that you are very happy with the sideboard and corner tv cabinet. We are proud of the quality and look that we offer, and we are happy that you are also satisfied. Thank you. Regards Customer service team

Posted 1 year ago

“Order delivered on time, with no fuss, as pensioners and disabled to a certain degree it would have been nice if it was unpacked for us and packaging taken away. The furniture was very well made as I found out when I needed to move the shelf up a little to house computer parts it was so well secured and glued it took some moving but was achieved satisfactorily. We are very satisfied with the purchase and will certainly use Top Furniture again.”

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Posted 1 year ago

Thank you, John, for your 5 star rating of Top Furniture and for your kind words about the furniture and the delivery process. We are glad to hear that you were satisfied with the purchase. We always strive to ensure our customers' satisfaction with our products and services. Thank you for choosing us, and we look forward to serving you again in the future. Regards Customer service team

Posted 1 year ago

“Beautiful, well made coffee table. Great service from buying the table to delivery, and after sales. We had a small issue, that was dealt with very professionally and very quickly.”

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Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We appreciate you taking the time to leave a review and are so pleased that you found our coffee table beautiful and well made. It was great to hear that you had a positive experience from buying the table to delivery and after sales. We are committed to providing the best service and it's wonderful to hear that we did just that, even in handling a small issue professionally and quickly. Thank you again. Regards Customer service team

Posted 1 year ago

“Good Communication, not a bad turn around time. Table looks good and not too difficult to assemble. Will use again.”

Helpful Report

Posted 1 year ago

Thank you for the 4 star rating, Keith. We appreciate your feedback. We are grateful that you found our communication good, the turnaround time not too bad, and the table not too difficult to assemble. We hope to serve you again in the future. Regards Customer service team

Posted 1 year ago

“I purchased the 1.6 Provence table and couldn't be happier, its so well made, easy to assemble. Lovely solid table. Will puchase from Top Furniture again.”

Top Furniture 5 star review on 2nd October 2023

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Posted 1 year ago

Thank you, Fiona, for your 5 star rating. I am glad to know that you are happy with your purchase of the 1.6 Provence table. I'm also glad to know that it was easy to assemble and well made. We appreciate that you have chosen Top Furniture and we hope to have you as a customer for many years to come. Thank you. Regards Customer service team

Posted 1 year ago

“I love the product, brilliant quality and exactly what we wanted. But very disappointed with the delivery staff. Refused to take chest of draws up on small flight of stairs. They left it out on the street and I had to carry it up on my own. In comparison, John Lewis delivered an even larger wardrobe the following day and delivered it straight to the top floor no questions asked!”

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Posted 1 year ago

“Good solid sideboard that comes assembled, delivery was on time and we love it thankyou!”

Helpful Report

Posted 1 year ago

Thank you, Shannon, for your 5 star rating of Top Furniture. We're glad that you are pleased with the good solid sideboard that comes assembled; we are also happy to hear that delivery was on time. Thank you for choosing Top Furniture. Regards Customer service team

Posted 1 year ago

“Great company for both communication and delivery. Delivery guys even took furniture upstairs for me. Lovely looking and great quality, the only disappointment is the substandard draw runners, for the price charged these should be wheeled soft closers., also draws don’t line up with an equal gap around you have to constantly adjust them, see pictures. Disappointment as they are so nice.”

Top Furniture 4 star review on 2nd October 2023

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Posted 1 year ago

“White Toulouse blanket box. This arrived a day earlier than planned, very well packaged with no marks or scratches. A solid piece of furniture that provides good storage, a nice addition to our bedroom, would highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating, Lorna. We are glad you were pleased with the White Toulouse blanket box that you purchased, and that it arrived early and in perfect condition. We appreciate your kind words about the good storage and its nice addition to your bedroom. It makes us happy to hear that you would highly recommend our product. Thank you for choosing Top Furniture. Regards Customer service team

Posted 1 year ago

“Very pleased with the products. The visit to the Dartford store was very pleasant, although the store itself was not exceptionally easy to find. The delivery was on time and carried out by a couple of agreeable chaps.”

Helpful Report

Posted 1 year ago

Thank you Phil for your 5 star rating of Top Furniture. We are pleased that you were satisfied with our products as well as your visit to the Dartford store. Our delivery staff always aim to be punctual and courteous, and we are glad that you found them to be both agreeable and efficient. Thank you again for your kind words. Regards Customer service team

Posted 1 year ago

“We found the ideal oak dining table for our dining area, in Top Furtnitures' online shop and ordered it on a Saturday. We received a call and e-mail on the Tuesday, to offer us a delivery on the following Monday. The delivery arrived on time and the two guys were really polite, professional. Insisting on helping my wife buy carrying the table right into the dining area.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of our Top Furniture store. We are delighted that you were able to find your ideal oak dining table within our online shop. We appreciate you taking the time to highlight our efficient customer service. Our team strive to ensure customers receive the best care and support and we are glad that you experienced this. Regards Customer service team

Posted 1 year ago

“Just disappointed delivery wouldn't take packaging away, and had to lift the bookcase out of the corner of room to unpackage it because didn't realise they wouldn't unpack, will be using local furniture store who does everything in price next time”

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Posted 1 year ago

Thank you, Simon, for your feedback regarding Top Furniture. We strive to provide our customers with the highest quality furniture and excellent customer service. Regarding removing the packaging, we have a 14 day cooling off period for our customers to return items if they change their minds. We therefore require the original packaging to return these items to us. We always appreciate when customers provide feedback, as it helps us improve our services. If you ever need assistance with any of our products, please don't hesitate to reach out to us. Regards Customer service team

Posted 1 year ago

“Lovely table but edge finishing on bottom shelf is rough and doesn’t look good. The join of the edge should have been finished better. Delivery time was too long.”

Helpful Report

Posted 1 year ago

Thank you for sharing your review Pauline. We are please to read that you love the style of the furniture, but disappointed to read that you are not totally satisfied with the item. If you would like to discuss this matter further please contact us on support@topfurnture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I have already written a review, do you not read them? The furniture was delivered late, the delivery men just dumped the furniture, unpacked, and upside down in the middle of my kitchen. It has taken me 6 days to find someone to help me unpack it, ( I am 80 years old so couldn't manage on my own). I would find it beyond difficult to recommend your company.”

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Posted 1 year ago

“Lovely solid furniture looks beautiful in our room so so very pleased”

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Posted 1 year ago

Thank you, Tarnia, for your five star rating of Top Furniture. We are so glad to hear that the solid furniture looks beautiful in your room. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Great from point or ordering to delivery, would definitely use again.”

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Louise. We're glad to hear that you've had a great experience with us from ordering to delivery. We appreciate your kind words and would love to have you as a customer again in the future. Regards Customer service team

Posted 1 year ago

“Really pleased with my large bedside tables. Excellent communication throughout and arrived very well packaged. Would definitely recommend Top Furniture and will probably use them again.”

Top Furniture 5 star review on 29th September 2023

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Posted 1 year ago

Thank you for your fantastic review Rosemarie. I'm so glad to hear that you were pleased with the large bedside tables and the excellent communication throughout your experience with us. We take pride in providing the best services we can, so your 5-star rating means a lot to us. Thank you for your recommendation, we look forward to seeing you again soon. Regards Customer service team

Posted 1 year ago

“Received my country oak dining table at the time promised just before 7am.! It took two late 70 year oldies less than an hour to put it together and it now has pride of place in the dining room..it’s a beautiful piece of furniture, we couldn’t be happier with it. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating, Chris. We are so glad to hear that you received your Country Oak Dining Table at the time promised and it didn't take long to put it together. We are delighted that it now has pride of place in the dining room and that you are so happy with it. We truly appreciate your recommendation. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“A great tv corner unit. Looks good in our living room, hides all the wires, and is nice and neat. The drawer is handy too. The delivery men arrived at 7am and were helpful and friendly. The unit was very well packed. We are very pleased with it.”

Helpful Report

Posted 1 year ago

Dear Joan, hank you so much for your 5 star rating of Top Furniture. We are so pleased that you are happy with your purchase - it sounds like you've got everything set up and that the delivery was easy. We're delighted that you are so happy with the corner unit. Thanks again for taking the time to review us. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Recently purchased Toulouse white painted 3 over 4 chest of drawers, delivered fully assembled! Fantastic price for quality furniture, solid, heavy, looks amazing. Highly recommended 🤩”

Helpful Report

Posted 1 year ago

Thank you, Kirsty, for your 5-star rating of Top Furniture. We're so glad that you love the Toulouse White Painted 3 Over 4 Chest of Drawers and that it was conveniently delivered to you fully assembled. We strive to bring quality and affordability to our customers and we appreciate your comments. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,737 reviews