Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,737 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

Tell us how Top Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Top Furniture 5 star review on 14th January 2025

7807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely piece of furniture, good quality, packed really well.”

Helpful Report

Posted 1 year ago

Thank you, Ann, for your 5-star rating of Top Furniture. We're glad to hear that you loved your lovely piece of furniture, as well as its good quality and great packing. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Lovely furniture but wished the draws were deeper”

Helpful Report

Posted 1 year ago

“Bought two Toulouse set of drawers, stunning !!! Slight problem with one but was sorted quickly. Cannot fault the delivery or customer service. Outstanding, keep up the good work.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Top Furniture. We are glad that you were happy with our delivery and customer service, and that you are pleased with the Toulouse set of drawers. We apologize for any issue you encountered and are glad that we could take care of it for you in a timely manner. We appreciate your kind words and encourage you to keep on enjoying your beautiful furniture. Regards Customer service team

Posted 1 year ago

“Lovely bookshelf. Good quality and finish. Looks super in room”

Top Furniture 5 star review on 19th November 2023

Helpful Report

Posted 1 year ago

“Great service from ordering to delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, and for recognizing our great service from ordering to delivery. It is truly appreciated. Regards Customer service team

Posted 1 year ago

“My Tops Furniture has arrived and it is beautiful it looks great in my bedroom so pleased I have ordered some more for my other bedroom really well made and very good quality delivery very men really helpful and carried it upstairs for me can’t wait for my next delivery”

Helpful Report

Posted 1 year ago

Thank you for the amazing, 5-star rating, Marilyn. We are so glad to hear that your Top Furniture arrived safely and looks beautiful in your bedroom. It's wonderful to hear that the quality is very good and that our delivery staff provided the help you needed. We look forward to hearing about your experience with the next delivery. Regards Customer service team

Posted 1 year ago

“A beautiful mirror of high quality. Exceeded all expectations. Excellent service and communication.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Paul. We are delighted to hear that you are pleased with our Top Furniture Mirror and that it exceeded your expectations. We take pride in providing excellent service and communication and are happy to receive such a great review from you. Regards Customer service team

Posted 1 year ago

“Very pleased with the chairs and service we received from Top Furniture. We would certainly shop with them again. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are very pleased to hear that you were happy with the chairs and service we provided. We hope to have the pleasure of serving you again soon. Regards Customer service team

Posted 1 year ago

“Perfect 👍”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of Top Furniture, Mohamed. We are very happy to have achieved your perfect 👍. Regards Customer service team

Posted 1 year ago

“Exceptional service every time! Friendly, professional staff. 5 stars”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating, it means a lot. We strive to provide exceptional services and friendly staff to all of our customers. We truly appreciate your feedback and are delighted that you had a great experience with us. We look forward to seeing you again. Regards Customer service team

Posted 1 year ago

“Great product. Delivery on time as well”

Helpful Report

Posted 1 year ago

“Top quality furniture- first class service and delivery- so happy with our purchases.”

Helpful Report

Posted 1 year ago

“I have actually been disappointed with the quality. The drawers in the chest have gaps either side and they do not glide smoothly.”

Helpful Report

Posted 1 year ago

“Really impressed with the quality of our Litchfield flip-top Oak dining table. We have been looking for one for a long time and this fits the bill, matching our existing Oak furniture. Throughout ordering and delivery we were kept informed by telephone or text and received the order within 7 days. The first time that we have ordered furniture online and have been really pleased with Top Furniture.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are really glad you are pleased with your Litchfield flip-top Oak dining table. We are glad we could meet your expectations through our ordering and delivery process and provide you with the product within 7 days. We are delighted that you are satisfied with the quality of the product and how it fits in nicely with your existing Oak furniture. We really appreciate your feedback and are thankful that your first time ordering furniture online with us was a success. Regards Customer service team

Posted 1 year ago

“Absolutely beautiful extra wide TV unit Very well made and sturdy delivery earlier than expected I would definitely buy from this company again Delivered into my lounge guys were lovely many thanks”

Helpful Report

Posted 1 year ago

Thank you, Carol. We are delighted that you are happy. It is always our goal to provide the highest quality product accompanied with speedy and excellent customer service. We appreciate your 5 star rating and look forward to offering you more great products in the near future. Thank you for your business. Regards Customer service team

Posted 1 year ago

“We ordered our Farmhouse country oak bed on the 6th November the order was taken and a delivery date of the 15th was given and was delivered exactly as told, our delivery gents were Matt and Pete, seeing my husband is limping as he has a torn meniscus tendon they took the bed to our bedroom and unpacked it for us taking the packaging away what am amazing service, we absolutely delighted with this bed and the whole service recieved from Top Furniture. We would highly recommend Top Furniture and Matt and Pete in particular for their customer service skills Thank you Gents”

Helpful Report

Posted 1 year ago

Thank you for the glowing review, Lin. We are so pleased to hear that you and your husband were pleased with your purchase from us. It's wonderful that both Matt and Pete were able to be so helpful and provide excellent customer service. We highly appreciate your positive rating and recommendation of Top Furniture. Regards Customer service team

Posted 1 year ago

“Very pleased with quality, price and deliveryz thank you.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We are very pleased you are happy with the quality, price and delivery. We appreciate your kind words. regards Customer service team

Posted 1 year ago

“The service received from Top Furniture is honestly the best customer service I’ve experienced. There was a slight hiccup with delivery but the team went absolutely above and beyond to rectify the issue and made sure furniture was delivered to my room with care and precision. Absolutely top class. Will definitely recommend to family and friends and purchase again. Furniture is great quality too. Shout out to Neil for his amazing help.”

Helpful Report

Posted 1 year ago

Thank you, Adam, for the amazing 5 star rating for Top Furniture. We're honored to be able to provide you with the best customer service. We are pleased to hear that you are satisfied with the furniture and that Neil was able to provide exceptional assistance. Your loyalty means the world to us and it's customers like you who makes our job more enjoyable. Thank you for your kind words and for your recommendation to family and friends. Regards Customer service team

Posted 1 year ago

“Good quality, nice posh looking dining table, sturdy, and easy to assemble.”

Helpful Report

Posted 1 year ago

Thank you for the generous 5 star rating on our Top Furniture dining table. We are glad to hear that you find the quality and look of the table to your satisfaction. We strive to make sure our furniture is of the utmost quality, while making the assembly process easy for our customers. We appreciate the feedback and are thrilled you are happy with your purchase. Regards Customer service team

Posted 1 year ago

“Good service easy to do on line time given for delivery was on time after long journey polite and friendly thank you”

Helpful Report

Posted 1 year ago

Thank you, Maureen, for your fantastic 5 star rating of Top Furniture. We are grateful for your kind words regarding our good service, easy online experience, timely delivery, and polite and friendly staff. We appreciate your support. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,737 reviews