Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,723 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 10th January 2025

7779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Confess to being very wary at purchasing online. need not have been. Start to finish the service was great. I had even ordered in error a FIXED 180 and not the extendable one. No issues, no problems the order amended. Now the table itself. Gorgeous. Heavy, good quality and value for money. Love the clips to keep the table together when closed as my current one did not have this and occasionally by accident I have lend on it and opened it mid dinner. Not a problem with this one. Look and size exactly as picture. Bit thinner than I would have liked BUT it’s taken 4years to now have a lovely new oak table in my house. I LOVE it”

Top Furniture 5 star review on 11th August 2024

Helpful Report

Posted 4 months ago

Thank you for your 5-star rating and taking the time to share your experience with us. We greatly appreciate your feedback. We completely understand your initial wariness of purchasing furniture online, but we are thrilled to hear that our service from start to finish met your expectations. Once again, we sincerely appreciate your kind words and your support. We look forward to serving you again. Kind regards, Top Furniture Support Team.

Posted 4 months ago

“I bought the 2 over 3 chest of drawers for the bedroom. A lovely, quality piece of furniture and well worth the money. Delivery went well and the drawers were carried upstairs for me”

Helpful Report

Posted 4 months ago

Dear Sandra, thank you for giving us a 5-star rating for your recent purchase of our Top Furniture. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with the 2 over 3 chest of drawers you bought for your bedroom. Once again, thank you for choosing Top Furniture and for your kind words. We hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 4 months ago

“Very helpful advice at Dartford showroom. Ordered Chelsea carver and one Chelsea chair in red leather. Delivered within a week. Great service. Chairs are fabulous - very solid and surprisingly comfortable - look very good with our existing old elm Habitat chairs - and match existing oak furniture. We spent weeks searching for something suitable - Top Furniture came up trumps - and very good value too. Excellent chairs, excellent service.”

Helpful Report

Posted 4 months ago

Dear Eddie, thank you for your 5-star rating and review of Top Furniture. We are thrilled to hear that you had such a positive experience with us. Thank you again for choosing Top Furniture and for sharing your experience with us. We hope to have the opportunity to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 4 months ago

“We're very pleased with our unit. It looks good, it's good quality. We were also happy with the service.”

Helpful Report

Posted 5 months ago

Dear Pauline, thank you for your 5-star review of Top Furniture. We truly appreciate your kind feedback and are thrilled to hear that you are very pleased with your unit. It's fantastic to know that it not only looks good but also boasts good quality. Thank you once again for choosing Top Furniture, and we look forward to serving you in the future. Kind regards, Top Furniture Support Team.

Posted 4 months ago

“Really happy with new unit to hold shoes, much tidier than a shoe rack, and a good home for our yucca plant. Delivery was quick and efficient and it is a really good quality item of furniture.”

Top Furniture 5 star review on 7th August 2024

Helpful Report

Posted 5 months ago

Thank you, for your 5-star rating of Top Furniture. We appreciate your support and are happy to hear that you are delighted with your purchase. Furthermore, we are grateful for your kind words regarding the quick and efficient delivery service. Our team works diligently to ensure that your orders reach you in a timely manner. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Regards Customer service team

Posted 5 months ago

“So pleased with my purchases from Top Furniture the quality is first class, everything looks great, would recommend to anyone who wants furniture At a very reasonable price.”

Helpful Report

Posted 5 months ago

Dear George, Thank you so much for your fantastic 5-star rating of Top Furniture. We truly appreciate your feedback and are delighted to hear that you are so pleased with your purchase. We thank you for your recommendation and support. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“You're furniture and deliveries have always been good and trouble free.”

Helpful Report

Posted 5 months ago

Dear Elizabeth, Thank you so much for your 5-star rating of Top Furniture. We really appreciate your kind words and your continued support, and we hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“Very good service”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to rate Top Furniture with a 5-star review. We truly appreciate your feedback and support. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“Very happy with my purchase of the chest of drawers, quick delivery , polite and friendly delivery team. Thankyou”

Helpful Report

Posted 5 months ago

Dear Diana, Thank you so much for your wonderful 5-star rating of Top Furniture. We really appreciate your feedback and are thrilled to hear that you are so happy with your purchase of the chest of drawers. We take pride in our prompt delivery service and friendly delivery team, so it's great to know that we met your expectations. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“We are extreemly please with the chairs we have purchasewd from 'Top Furniture. They are good quality and the colour is a very good match to some exiting chairs.”

Helpful Report

Posted 5 months ago

Dear Mary, thank you for your 5-star rating of Top Furniture! We truly appreciate your kind words and support. It's delightful to hear that you are pleased with the chairs you have purchased from us. We take great pride in offering high-quality products, and we are thrilled to know that the chairs exceeded your expectations. Your feedback means a lot to us, and we are grateful for your trust in our brand. We look hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“Brilliant quality and fantastic service and delivery”

Helpful Report

Posted 5 months ago

Dear Julie, thank you for giving Top Furniture a 5-star rating. We truly appreciate your kind words and support. Thank you again for your wonderful review. We hope to have the pleasure of serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“Very happy with my table and delivery.”

Helpful Report

Posted 5 months ago

Dear Jo, thank you for your 5-star rating and review of Top Furniture. We truly appreciate your feedback and are thrilled to hear that you're very happy with your table and the delivery. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. Once again, thank you for choosing Top Furniture. We hope to serve you again soon. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“My 2 drawer Farmhouse white and natural bedside drawers arrived an hour ago. I am absolutely over the moon with them, the quality and the size is exceptional. I was looking for something to match my existing wardrobe and they are perfect. Thank you so much I will not hesitate to use your company in the future. Regards Thelma Knowles.”

Helpful Report

Posted 5 months ago

Dear Thelma, thank you for your 5-star rating of Top Furniture. We truly appreciate your kind words and are thrilled to hear that you are over the moon with your new 2 drawer Farmhouse white and natural bedside drawers. Your satisfaction means a lot to us, and we're pleased that you would consider using our company in the future. We look forward to serving you again. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“Quality furniture and more than happy with the product. Delivery lads were very helpful. Only slight criticism Just takes a long time to come.”

Helpful Report

Posted 5 months ago

Dear Ian, Thank you so much for taking the time to rate us with 5 stars. We greatly appreciate your time and are thrilled to hear that you are happy with the quality of our furniture. We are also glad to know that our delivery team provided excellent assistance during the process, after awaiting the pre-order date on your purchase. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“I don’t really have much positive to say about our experience. We ordered a locket looking chest of draws and two bedside cabinets for our bedroom. Assuming they would be delivered to the bedroom. As the website states they can deliver to bedroom. But the delivery driver decides if it’s safe. Our house is normal, normal standard stair case, wide, no obstructions. The delivery drivers just walked in and said to my wife we don’t deliver to bedrooms. They had no idea If she had support to get them upstairs. Therefore I believe the delivery drivers let down the company here and fell short. Also the website has in bold writing that prices will be going up soon due to spiralling costs. Since I bought it 4 weeks ago prices have gone down by around 30%. So that was clearly a lie and misleading. I shall be reporting this tactic to trading standards. The cabinet also had some damage to the top of the cabinet. It’s a shame the company lets itself down with delivery and misleading statements as the furniture is good quality.”

Helpful Report

Posted 5 months ago

“Had to wait a while as one of the bedside cabinets out of stock but when they did arrive they were packed well and delivery drivers kindly took them upstairs for me and I love them, perfect 👌”

Helpful Report

Posted 5 months ago

Dear Jackie, thank you for taking the time to give us a 5-star rating for Top Furniture. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Thanks once again for choosing us. We look forward to serving you again in the future! Kind regards, Top Furniture Support Team.

Posted 5 months ago

“Excellent,the coffee table is stunning, delivered on time by brilliant drivers . Can’t say much more . Definitely be buying again from you”

Helpful Report

Posted 5 months ago

Dear Lindsey, thank you for your 5-star rating of Top Furniture. We greatly appreciate your kind words and the time you took to share your experience with us. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Once again, thank you for your wonderful feedback and for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“Beautiful solid oak dressing table. Delivered on time and was packaged well. Thank you for a great service, would definitely recommend.”

Helpful Report

Posted 5 months ago

Dear Sue, thank you for taking the time to leave us a 5-star rating for Top Furniture. We truly appreciate your kind words and recommendation. We are delighted to hear that you are satisfied with your dressing table. Thank you again for your support and for choosing our services. We hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 5 months ago

“The furniture was delivered but not unpacked by the delivery men . Some companies do this for you. Looking at it we were initially pleased with it. However during the course of the day we noticed it was giving off the most obnoxious fumes. We could not sleep in the bedroom that night and emailed the customer services early next morning. The fumes have continued throughout the week and we are still unable to use the room. We have been trying to resolve the situation with customer services and have tried leaving the windows open 24 hours a day to make the smell dissipate. We are at present still trying to resolve things. We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials. The company have made various stipulations regarding this and we have asked that the delivery men bring materials and do it. We feel we should not be responsible for this as we will be blamed for any damage in transit. We are still waiting for a resolution.”

Helpful Report

Posted 5 months ago

“I was very excited to receive my bedroom furniture. I ordered 2 x large Toulouse bedside tables, chest of drawers and tall boy. I wasn't disappointed! It's very well made, very sturdy, well packaged. Great communication, helpful delivery staff. I am one very happy customer and will definitely recommend”

Top Furniture 5 star review on 3rd August 2024

Helpful Report

Posted 5 months ago

Dear Tina, thank you for giving us a 5-star rating and for sharing your wonderful experience with Top Furniture. We truly appreciate your kind words and recommendation. We're also glad to know that you had a positive experience with our communication and found our delivery staff to be helpful. Customer satisfaction is our top priority, and it's always rewarding to hear that we have met your expectations. Once again, thank you for your support and for being one very happy customer. We truly value your feedback and recommendation. Kind regards, Top Furniture Support Team.

Posted 5 months ago

Top Furniture is rated 4.8 based on 7,723 reviews