Toolfix Joinery & Construction Supplies Reviews

Name: Toolfix Joinery & Construction Supplies
Rating: 4.80

4.8 Rating 363 Reviews

95 %

of reviewers recommend Toolfix Joinery & Construction Supplies

Company Reviews

Metrics

Info

4.8

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Toolfix Joinery & Construction Supplies:

We work hard to provide a simple and honest solution for you to order quality products at the fairest price, which is backed by service that you can truly rely on.

Visit Website

Phone:

01733347348

Email:

marketing@toolfixservices.com

Location:

Pentagon House, Newark Road, Peterborough
PE1 5UA

Write Your review

Tell us how Toolfix Joinery & Construction Supplies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I was after but postage was way over-priced.”

Helpful Report

“Always helpful in sourcing products, and quick to respond to enquiries.”

Helpful Report

“Very helpful & polite & professional- I did much prefer the Trade counter though”

Helpful Report

“There knowledge and service is excellent.”

Helpful Report

“We have had an account with Toolfix for a few years. We get phoned by Carson asking for work. We have given them numerous chances to supply us however we don’t get their best price every time which means we have to buy from our usual suppliers. Carson has implied that if we don’t buy all our fittings off him he isn’t interested in quoting. I find this strange as we are approached for work and unless we are willing to pay higher prices he isn’t interested. Also complicated specifications seemed to overwhelm Carson. Unfortunately for Toolfix there are a lot of other suppliers out there supplying identical products. On a positive note when Nigel dealt with us we had a more positive experience and we were looking at moving our purchasing of ironmongery over to them. In conclusion they sell products you can buy elsewhere so give them a go, if they are not the cheapest on identical products buy elsewhere.”

Helpful Report

“Excellent value for money and very supportive with additional information if required”

Helpful Report

“Helpful and efficient”

Helpful Report

“I should have paid for next day carriage and then i hopefully would have got better service :)”

Helpful Report

“Quick reliable service”

Helpful Report

“Excellent supplier!”

Helpful Report

“Product ordered on a Sunday - fair price. Delivered by courier within two working days.”

Helpful Report

“The only supplier to have the items needed in stock, very good delivery and a good price. Thanks”

Helpful Report

“Fantastic service and quality goods”

Helpful Report

“The sash window pulleys were of high quality, did the job and were delivered promptly. Great service!”

Helpful Report

“Great speedy service”

Helpful Report

“Fantastically attentive and knowledgable supplier, I thoroughly recommend them over the likes of Screwfix and other large companies”

Helpful Report

“Great to deal with real people”

Helpful Report

“The team is knowledgable and always happy to help, a first class service keep up the goog work, well done.”

Helpful Report

“Outstanding service, very knowledgeable team.”

Helpful Report

“I couldn't find what I was looking for anywhere else. So 5 stars there. The £10 postage fee is frankly ludicrous, although I was lucky it arrived the following day albeit I didn't pay for next day delivery. Shows they are on the ball! Ridiculous postage charge costs 1 star.”

Helpful Report

Hi Robert, We're sorry we couldn't achieve the full 5 stars for you. As the items you ordered are small it's understandable that there are cheaper postage alternatives for the size of the order. Supplying busy joinery workshops means that it's important that our orders are delivered quickly and reliably which is why all of our orders are despatched on a next working day delivery services using a network of national couriers as standard.

Toolfix Joinery & Construction Supplies is rated 4.8 based on 363 reviews