TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, Peterborough
Rating: 4.80

4.8 Rating 1,616 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

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“Order was sent quickly and the price was good, I was kept updated on progress and the rug is lovely. Thank you, if I need another I wound't hesitate to buy from you again.”

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Posted 7 years ago

“Second time I have used tm interiors and on both occasions excellent service. Would definitely use again. Angela Rawson”

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Posted 7 years ago

“Great, easy to navigate website coupled with great service”

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Posted 7 years ago

“Goods delivered quickly and very well packaged. Delivered by UPS so easy to track and amend to sort our schedule”

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Posted 7 years ago

“Excellent service and value. One downside is that the instructions were not clear.”

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Posted 7 years ago

“I ordered a piece of fabric to make curtains. The staff was very kind and willing to assist me. My order travelled to Greece coming in perfect condition. I would definately recommend TM Interiors team!”

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Posted 7 years ago

“Wonderful customer service. Thank you!”

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Posted 7 years ago

“prompt reply and dispatch the goods on time :)”

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Posted 7 years ago

“We were happy with the turnaround time and the service provided. I called to express my worry about the delivery time (as we were in a rush) but the lady I spoke to on the phone was very helpful and our order came in time. Unfortunately there was some damage to some of our wallpaper. We had ordered Cobra paper by Brian Yates and there was a white slash running through it which was about 2 inches long and very obvious.”

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Posted 7 years ago

Dear Georgia, thank you for your review, we are very sorry to learn there was a slight defect with the wallpaper received, it is of no benefit to us or our suppliers to send out defective wallpaper to our customers. Not sure if this was caused due to delivery or was a result of manufacturing, but should you need any further assistance in this matter please do not hesitate to contact us. Regards TMI

Posted 7 years ago

“On a numerous occasions TM Interiors were very responsive and helpfull making them an absolute pleasure to colaborate with. Thank you!”

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Posted 7 years ago

“Excellent service from TM Interiors but delivery service from UPS was poor”

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Posted 7 years ago

“Very quick delivery”

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Posted 7 years ago

“Je suis extremement satisfaite de Beth qui s'est très bien occupé de moi. je vous remercie de votre professionnalisme. PATRICIA SOULET”

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Posted 7 years ago

“On 24 November I ordered two 10kg kegs of Zoffany wallpaper paste. I heard nothing from TM Interiors after that - not even when it was dispatched. Then I received an email from UPS saying it would be delivered just over a week later on Friday 30 November. It duly arrived that afternoon at 13.30. Unfortunately, my wallpaper hanger had to start and purchased an alternative keg of another manufacture. I emailed TM Interiors pointing this out and asked how I should return the surplus keg. But again nothing received. A very poor internet shopping experience.”

Helpful Report

Posted 7 years ago

Dear Mr Dallas I am sorry that you feel you have had a poor shopping experience with us, we constantly try and improve our systems and value customer feedback. I would ask you to please check your junk/spam email folders because all emails have been confirmed as sent successfully from our mail servers. I include part of our last email sent to you on Friday below, please feel free to contact us to discuss it further. Once again our apologies delivery was not as quick as you had hoped. Regards TMI From: info@tm-interiors.co.uk Sent: 01 December 2017 13:19 To: keithdallas Subject: RE: Zoffany paste Dear Keith, Thank you for your email. Sincere apologies that the wallpaper paste did not arrive quite in time for your decorator, and has caused you inconvenience. For all Zoffany Wallpapers and Adhesive the delivery aim is usually 5 working days from your order, the first working day being Monday.

Posted 7 years ago

“Very well made curtains and roman blinds, exactly as ordered and an excellent and very helpful customer service desk. Only draw back was that an on-line discount offered of 10% on first order could not be applied!”

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Posted 7 years ago

“It is indeed with pleasure that I give TM Interiors the my highest ranking for their services. The fabric I grew up with and I so desperately have been searching for all these years is arriving any moment to my home . I would never have made "MY First Purchase on the Internet" without the skilful and elegant approach to my ignorance I received from you. Thank you, I look forward to our further cooperation in the future. Thorunn”

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Posted 7 years ago

“good communications. material arrived a bit earlier than advised which was also good”

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Posted 7 years ago

“Really prompt delivery, great quality love all my purchases. Will be buying from you again.”

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Posted 7 years ago

“TM Interiors had the sample fabric I needed and responded quickly to my request even though I am NOT a designer and have a USA location. I love that they treat all customers equally!”

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Posted 7 years ago

“I am still Waiting for the rug we purchased. It was due to be delivered 3 days ago. I am losing a days pay because I haveto wait in another day. Not at all convinced it will turn up at all.”

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Posted 7 years ago

Dear Customer I am sorry to learn of the problems and experiences you have faced with the delivery of your rug order. I do believe we were in communication on Saturday morning regarding this delivery. We do rely on UPS maintaining their delivery services and schedule. We contacted you on Thursday to arrange delivery of the rug on Friday, and it was collected by UPS and scheduled for delivery. As explained on Saturday we are unaware at this stage why UPS failed to deliver on Friday, but would contact our UPS account manager to ensure delivery takes place today, and find out the reason why. We offered to reschedule delivery of the rug to a more convenient day if Monday was not appropriate, but received no response. Our UPS account manager has confirmed delivery will take place today. If we can be of further assistance, please do not hesitate to contact us and our sincerest apologies for the delay and inconvenience this has caused. Regards TMI

Posted 7 years ago

TM Interiors Limited is rated 4.8 based on 1,616 reviews