TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, Peterborough
Rating: 4.80

4.8 Rating 1,598 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

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“All very good”

Helpful Report

Posted 8 months ago

“The samples I ordered have not arrived and I’ve been asked to write a review 🙁”

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Posted 9 months ago

Hi, apologies for delay in reply, the samples were ordered on the 1st and posted on the 8th, we do quote 10-14 days for samples as we do not hold stock, and yours had to arrived from France, as explained on our website. Thank you for your review. TMI

Posted 8 months ago

“Good communication fast delivery”

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Posted 9 months ago

“Amazing service, needed the same batch wallpaper as a previous order. I sent an email and they arranged and sent out no problem. Great customer service and fast delivery!!”

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Posted 9 months ago

“Very happy with the Little Greene wallpaper. Best price I could find online and fast reasonably priced shipping to France. Very well packed and it’s all perfect. I highly recommend TM Interiors.”

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Posted 9 months ago

“After waiting 6 weeks the wrong sample was sent”

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Posted 9 months ago

Apologies, we are reliant on suppliers stock levels and on rare occassions sampling becomes unavailable, however we know this issue has been rectified, sorry for any inconvenience caused. TMI

Posted 9 months ago

“Very helpful, identified the correct product, prompt dispatch and delivery. Thank you”

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Posted 9 months ago

“Very friendly and professional service. Excellent communication by telephone and email. Fast and efficient delivery. Would love to visit the store. You are recorded in my upholstery workbook and I am sure I will purchase from you again. PS. I have also shared your details with friends at the Upholesty course.”

Helpful Report

Posted 9 months ago

“The rug came quickly. This shows they advertise available stock and are not going to keep the customer waiting while they order your order, so to speak, which is what happens with some companies. My large wool Living Treasures Rust rug is lovely, as I knew it would be. It had got rather pointed in the roll, either in storage or transit, which means the hollow end of the roll had got wavy. But I am flattening this part out by weighing it down, and the waviness will soon flatten out, because wool carpets are very forgiving. You can get this rug from various sellers; but I chose this company because they offered it at a little bit better price. They'll be my first stop next time I need a rug.”

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Posted 9 months ago

“I have only ordered fabric or wallpaper samples so can’t comment on overall quality of product”

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Posted 9 months ago

“I ordered a sample of fabric 3 weeks ago and it has still not arrived!! And now I have been sent this email to review the product before it has even been delivered! Seems a bit of a joke”

Helpful Report

Posted 9 months ago

Dear Fiona your order was placed on the 12th Feb and your sample was shipped on the 23rd, we do state sample orders can take between 10-14 days as we do not hold stock of samples and we have to order samples in from various suppliers in Europe. We endevaour to get samples out to our customers as soon as possible. we are sorry if the delay has caused any inconvenience and if your sample has not arrived please contact our customer services so we can get any issue resolved as quickly as possible. With Kind Regards TMI

Posted 9 months ago

“Excellent. Supper fast delivery and always seem to be competitive on price. Great communications too.”

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Posted 9 months ago

“The company provided a helpful response to all my queries and were able to supply the material I wanted. Importantly, they used UPS to deliver, a very sensible choice given the unreliability of other delivery companies.”

Helpful Report

Posted 9 months ago

“Subject: Urgent: Inquiry About Delayed Delivery for Order #300006092 Dear TM Interiors Limited Team, I hope this message finds you well. My name is Mariusz Madalinski, and I am writing to express concern regarding the delayed delivery of my recent order (Order #300006092) placed with your company on the last Monday. According to the shipping confirmation I received, my order was shipped via UPS (Tracking Number: 1Z336E9A6862497652) and was expected to be delivered to my address at Powell House, flat 12, 66 Walmersley Road, Bury, Lancashire, BL96DP, United Kingdom, within 3 days from the shipping date. As of today, the order has not yet arrived, and there have been no updates on the tracking status that would indicate the cause of the delay or provide a new estimated delivery date. This situation is particularly concerning because I was relying on the timely delivery of the items for upcoming personal commitments.”

Helpful Report

Posted 9 months ago

Dear Mariusz, we are sorry to learn you have issues with the delivery of your order. One of customer services advisors has been assisting via telephone to resolve this matter. With Regards TMI

Posted 9 months ago

“I placed an order on Feb.10th and since then no news about shipping and delivery time. I send 2 messages an got no reply.”

Helpful Report

Posted 9 months ago

Dear S.P as we have recently explained for large sample orders from various brands the delivery aim can be slighty extended as we await to receive all sampling before sending out to you. We believe the majority of your order was shipped Friday with couple of items to follow. We have been in communication with you. Regards TMI

Posted 9 months ago

“My fabric arrived very quickly and I was very pleased with the price. I would definitely order from you in the future.”

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Posted 9 months ago

“Wonderful! I ordered some samples ad was worried I'de have to wait a while to reiceve them - but they arrived within 2 days! Fanatstic quick service!”

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Posted 10 months ago

“Excellent service, very helpful and material arrived within 5 days of ordering. Would nt hesitate using TM interiors in the future.”

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Posted 10 months ago

“The website was easy to navigate but as for delivery I can’t pass comment as I’ve not received it yet”

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Posted 10 months ago

“Website easy to navigate, ordering was easy, and delivery very prompt”

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Posted 10 months ago

TM Interiors Limited is rated 4.8 based on 1,598 reviews