TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, Peterborough
Rating: 4.80

4.8 Rating 1,598 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started off with great communication but that didn’t last long waited over 3 weeks for wallpaper ( wallpaper arrived and looks great though!)”

Helpful Report

Posted 1 month ago

Dear Nigel, Thank you for your review and for your patience throughout the ordering process. We apologize for the delays you experienced with your wallpaper delivery and for any lapse in communication on our part. Due to unforeseen issues with our supplier and shipping delays beyond our control, your order took longer to arrive than we anticipated. As soon as we became aware of these issues, we worked diligently with the supplier to expedite your order and provided updates as we received them. We're pleased to hear that the wallpaper has arrived and that you're happy with the quality. Your satisfaction is important to us, and we appreciate your understanding. Thank you for your feedback, we will use it to improve our communication and services moving forward. Kind regards, TMI

Posted 1 month ago

“lack of communication and did not reply to correspondence. Did not make mit clear that returns are not accepted.”

Helpful Report

Posted 1 month ago

Dear Joanne, Thank you for your feedback. We apologize for any inconvenience you've experienced. We were in constant communication regarding your missed delivery and did our best to assist. Regarding returns, we regret that we cannot accept part orders. Like many retailers, we don't stock designer wallpapers due to their cost and variety, making it impractical to resell single rolls. Our suppliers also do not accept returns of fewer than five rolls. We strive to make our returns policy clear on our website, and we're sorry if this wasn't effectively communicated. We value your business and appreciate your understanding. Kind regards, TMI

Posted 1 month ago

“Always excellent customer service”

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Posted 1 month ago

“Fantastic service and product.”

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Posted 1 month ago

“Amazing service. I live on the other side of the world and my order arrived in 5 days. I’d say that’s some kind of magic trick these days. Well done TM Interiors”

Helpful Report

Posted 2 months ago

“An excellent company to deal with, great customer service and reasonable price, will use again.”

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Posted 2 months ago

“I was so impressed with the service delivered by the staff at TM Interiors. I was in a hurry for some wallpaper and after initially receiving the incorrect colourway I received the correct colourway within two days and the wrong order collected within hours. All so well handled and it all arrived in time. Many thanks”

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Posted 2 months ago

“The process of purchasing went very smooth and the customer service was wonderful!”

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Posted 2 months ago

“Super and prompt with all Beautiful fabrics in stock. Pleasure to deal with , thank you”

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Posted 2 months ago

“Very friendly and efficient. Order arrived next day”

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Posted 2 months ago

“Price very competitive. My order was late but when I chased, it arrived very quickly. Good personal service. Highly recommend.”

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Posted 2 months ago

“Very prompt service and helpful staff. Immediate response to tracking down a delivery.”

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Posted 2 months ago

“Excellent customer service over my recent order. Thank you!”

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Posted 2 months ago

“Great service. There was a mistake with the item’s price but the customer service offered a discount. Much appreciated help and great product.”

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Posted 2 months ago

“Very helpful”

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Posted 3 months ago

“Thankyou so much for helping me out Ran out of fabric for a job and struggled to get some replacement but you managed to sort this out for me and got me out a hole Many thanks”

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Posted 3 months ago

“Fatastic service”

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Posted 3 months ago

“Excellent service. Super quick delivery. Highly recommend.”

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Posted 3 months ago

“As always an excellent order...delivered early and efficient information and always good prices...Thank you...client was delighted with everything 😊”

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Posted 3 months ago

“Friendly knowledgable lady who answered phone. Quick efficient wallpaper delivery. Thank you”

Helpful Report

Posted 3 months ago

TM Interiors Limited is rated 4.8 based on 1,598 reviews