TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, Peterborough
Rating: 4.80

4.8 Rating 1,612 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service and communication. Thank you.”

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Posted 2 months ago

“Very good service quality beautiful curtains but expensive customs”

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Posted 2 months ago

“Great choice and reliable delivery.”

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Posted 2 months ago

“I was very pleased with your attention to detail and help. Thank you Linda”

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Posted 2 months ago

“Very good customer service, helpful and patient”

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Posted 3 months ago

“Great communication throughout, very helpful and overall happy with the service. Would certainly recommend and use in the future.”

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Posted 3 months ago

“‘My order was for a sample, it arrived promptly and is a good enough size to get a feel for the full pattern and colours. Great service!”

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Posted 3 months ago

“Great selection of fabrics and speedy delivery of sample.”

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Posted 3 months ago

“Excellent service. Item ordered was dispatched quickly and arrived in perfect condition.”

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Posted 3 months ago

“Ordered wallpaper samples - arrived pronto ! Excellent service”

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Posted 3 months ago

“Great delivery as always.”

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Posted 3 months ago

“Richard and his team are very helpful. Would use again.”

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Posted 3 months ago

“Absolutely excellent”

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Posted 3 months ago

“Made buying very easy!”

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Posted 3 months ago

“Great communication, quality fabric and fast delivery, exactly what I’ve come to expect from TM interiors.”

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Posted 3 months ago

“Started off with great communication but that didn’t last long waited over 3 weeks for wallpaper ( wallpaper arrived and looks great though!)”

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Posted 3 months ago

Dear Nigel, Thank you for your review and for your patience throughout the ordering process. We apologize for the delays you experienced with your wallpaper delivery and for any lapse in communication on our part. Due to unforeseen issues with our supplier and shipping delays beyond our control, your order took longer to arrive than we anticipated. As soon as we became aware of these issues, we worked diligently with the supplier to expedite your order and provided updates as we received them. We're pleased to hear that the wallpaper has arrived and that you're happy with the quality. Your satisfaction is important to us, and we appreciate your understanding. Thank you for your feedback, we will use it to improve our communication and services moving forward. Kind regards, TMI

Posted 3 months ago

“lack of communication and did not reply to correspondence. Did not make mit clear that returns are not accepted.”

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Posted 4 months ago

Dear Joanne, Thank you for your feedback. We apologize for any inconvenience you've experienced. We were in constant communication regarding your missed delivery and did our best to assist. Regarding returns, we regret that we cannot accept part orders. Like many retailers, we don't stock designer wallpapers due to their cost and variety, making it impractical to resell single rolls. Our suppliers also do not accept returns of fewer than five rolls. We strive to make our returns policy clear on our website, and we're sorry if this wasn't effectively communicated. We value your business and appreciate your understanding. Kind regards, TMI

Posted 3 months ago

“Always excellent customer service”

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Posted 4 months ago

“Fantastic service and product.”

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Posted 4 months ago

“Amazing service. I live on the other side of the world and my order arrived in 5 days. I’d say that’s some kind of magic trick these days. Well done TM Interiors”

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Posted 4 months ago

TM Interiors Limited is rated 4.8 based on 1,612 reviews