TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, Peterborough
Rating: 4.80

4.8 Rating 1,612 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company advertise that they do samples of wall paper we paid £4.49 to receive 2 photo shots of the paper we requested. This gives no indication of the true colours or quality of the paper in question. We will now go to another company who supply samples of the actual wall papers and not A4 prints.”

Helpful Report

Posted 3 years ago

Dear Customer, it sounds unusual, but we apologise if the samples were not what you had expected. We do not hold stock of samples, all of the samples we supply are actually provided to us by the brands and manufacturers that we sell. If you contact us we can look into the matter for you. With Regards TMI

Posted 3 years ago

“Excellent advice and service, beautiful fabric delivered a lot faster than expected. Thank you!”

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Posted 3 years ago

“Apart from their excellent prices, sadly I have nothing good to say about TM Interiors. Most of my emails were ignored, and on the rare occasions when I did hear from them, it was always a different person. The messages always included a line like 'Don't hesitate to contact us if we can be of further help', which I thought was ironic! TM Interiors gave me just a few hours' notice that my fabric would be arriving - how lucky someone happened to be home that day! My request for the fabric to be folded, not on rolls, was also ignored. [NOTE: After posting this review I received a very polite reply from TM Interiors, suggesting they may have sent me messages I never received. They also may not have received my request for my fabric to be folded. So I've amended this review in the interests of fairness; if you're reading this, you be the judge!]”

TM Interiors Limited 2 star review on 12th April 2021

Helpful Report

Posted 3 years ago

Good Morning, we are sad to read your review, as the screenshots show above your emails were not ignored and they were replied to, we apologise if it wasn't done as promptly as you would have liked. We cannot see any request to send the fabric folded, but we are sorry if we missed that, however we always like to ship the roll in its best condition and on the roll. Best Regards TMI

Posted 3 years ago

“I ordered some romo fabric and the carriers ups were less than efficient. TM kindly chased them and refunded my not inconsiderable delivery charge. So I grateful to them for trying to rectify the carriers shortcomings”

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Posted 3 years ago

“I got what I expected.”

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Posted 3 years ago

“Everythings ok- But today I got the seccond bill. Another 30€, including 15€ service for UPS! Thats redicolous and I suppose noone wants to pay that much, fully 54€ to get one single roll of wallpaper 🙁”

Helpful Report

Posted 3 years ago

“Very efficient, helpful member of staff helped me source exactly what I required and the parcel arrived 3 days later - to the north of Scotland!”

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Posted 3 years ago

“Excellent service and arrived a day earlier than expected”

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Posted 3 years ago

“Website easy to use. Good prices. Reliable seller.”

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Posted 3 years ago

“Very competent. Good advice. Quick reply. Goes out of their way to please.”

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Posted 3 years ago

“A great experience all round. Couldn't fault it. Staff really responsive and helpful. Service quick and efficient.”

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Posted 3 years ago

“Excellent service. There was a problem with my order, which was my fault. It was dealt with and resolved quickly and satisfactorily. I would certainly recommend this company.”

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Posted 3 years ago

“The fabric I needed, at good price, very fast service, hassle-free website. Will definitely use again. Bravo!”

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Posted 3 years ago

“Prompt service and everything safely delivered.”

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Posted 4 years ago

“I received about half of the items I ordered AFTER the expected delivery date and I have no idea when the rest will be delivered. I have been left in the dark and have had to cancel my workmen with no update on when to expect my items.”

Helpful Report

Posted 4 years ago

“Fast efficient service. Beautiful wallpaper!”

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Posted 4 years ago

“Perfect - great service and very quick delivery”

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Posted 4 years ago

“Delivery next day. Great service.”

Helpful Report

Posted 4 years ago

“@tm_interiors ordered samples from this company they charge per sample plus postage ! Still haven’t received after nearly 2 weeks 2 emails sent with no reply Not impressed !”

Helpful Report

Posted 4 years ago

Sincere apologies for the delay in your sample order, we are reliant on our suppliers stock levels, and we do quote upto 10-14 days for sample orders in some instances. I believe my colleague has replied to your 2 emails within 24 hours of each other now, I am sorry our response was to your expectation but due to covid-19 and social distancing we have a reduced workforce. If there are any issues with your sample order not being available, we will let you know, otherwise expect to receive within the next week. Best regards

Posted 4 years ago

“Great price, great service and arrived amazingly quick”

Helpful Report

Posted 4 years ago

TM Interiors Limited is rated 4.8 based on 1,612 reviews