Timetastic Reviews

Name: Timetastic
Address: Suite 143, 19 Lever Street, Manchester, Manchester
Rating: 4.55

4.6 Rating 3,070 Reviews

98 %

of reviewers recommend Timetastic

Company Reviews

Metrics

Info

4.6

Based on 3,070 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Timetastic:

The Online Staff Leave Planner for Your Business

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like nothing about Timetastic. It navigates poorly. Its not intuitive. Its not user friendly. The password requirement is ridiculous. If I weren’t forced to use it, I’d gladly forget about it.”

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Posted 1 month ago

Really sorry to hear this Thomas. It would be great to understand a little more about what you're struggling with? Please feel free to drop us an email at hello@timetastic.co.uk as we'd love to see if we can help you. Thanks.

Posted 3 weeks ago

“It don’t work”

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Posted 2 months ago

Sorry to hear that Ibrahim. Please get in touch with us at hello@timetastic.co.uk so we can offer you support. Thanks.

Posted 3 weeks ago

“Downloaded the app. Spent a lot of time setting it. No information at all suggesting the cost or I only had a free trial. Nothing to say how to sign up or how much it would be to sign up. Just that the account is suspended, wasting all the time I spent inputting staff details. Pretty rubbish really. Pricing should be transparent.”

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Posted 4 months ago

Sorry for any confusion on this. The app store confirms you'll need a Timetastic account to use the mobile app and links to our website where our pricing is outlined: https://timetastic.co.uk/pricing/ If you have any other queries, please get in touch at hello@timetastic.co.uk.

Posted 4 months ago

“I would easily rate Timtetastic 5 however, I've been extremely disappointed with the support. I recently launched Timetastic in my organization (160 people) and althouth I'm receving overall positive feedback there have been a few road blocks. I've reached out a few times to Timetastic for support and have had ZERO response. This is very concerning because I think it's a great platform but the lack of support is a real problem. I would appreciate if someone could contact me at vcowan@poi.ca - thanks.”

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Posted 8 months ago

Hi Veronica, We've seen your tickets in our support system and have replied - I've just reached out directly to make sure everything's covered. I can only assume our responses got caught in spam filters, sorry about that. Thanks

Posted 7 months ago

“It's rubbish as if the person the email goes to when you book holiday is out or on holiday themselves you can't get yours approved and it just sits in pending.”

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Posted 1 year ago

Hi Leon, A reminder is sent to you approver a week later if it remains pending. Others any other admin user can login and approve your absence. Thanks

Posted 1 year ago

“The display of the remaining holidays is super confusing”

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Posted 2 years ago

“Very Good and bad Service and this this this adding 10 characters - 123456789”

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Posted 3 years ago

“Nothing at all”

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Posted 3 years ago

“not very useful.”

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Posted 3 years ago

Oh, dear, sorry to hear Timetastic wasn't very useful to you :( We have to accept that while it works for the majority of people, it won't work for everyone. All the best

Posted 3 years ago

“invasive review box”

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Posted 5 years ago

'Invasive'? We do only ask once, and if you don't want to leave a review you don't have to. And there's an instant unsubscribe link at the bottom of every email we send. Sorry to have upset you, it was obviously not our intention.

Posted 5 years ago

“Unable to get into website for time tactic , could you send me the proper link please”

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Posted 5 years ago

Hi Jamie, This is a review site so we can't provide support over it. Can you contact us from the support section so we can locate your account and help resolve this. https://timetastic.co.uk/support/#talk Thanks

Posted 5 years ago

“Just another waste of time not interested in this type of app”

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Posted 5 years ago

“sorry i had to send it back the incorrect size arrived”

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Posted 6 years ago

🤷‍♂️ We don't sell anything physical, we are just a staff leave planner on the internet and downloadable on mobile phones.

Posted 6 years ago

“Needed to change from original e mail address, absolute shambles, still not right”

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Posted 6 years ago

Hi Paul. Can I suggest contacting our support team so we can help get this sorted for you. https://timetastic.co.uk/support/#talk Thanks

Posted 6 years ago

“Very confusion don't understand how to use it”

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Posted 6 years ago

Sorry to hear that Alan, it's very unusual. Feel free to contact our support team and we'll do our best to help out. Thanks https://timetastic.co.uk/support/

Posted 6 years ago

“Please don't ever email me again. I do not wish to receive any communication from you - I never asked to be put on your mailing list”

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Posted 6 years ago

Your admin user at work will have added you to Timetastic. Clicking the unsubscribe button at the bottom of any of our emails will ensure you get nothing more from us. Thanks

Posted 6 years ago

“Unnecessary”

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Posted 6 years ago

“We have constant problems. And because of those we are looking for different platform. Timetastic is good when you have 50 employees, once you have more its an issue. Also GDPR problem. the main 6 - 1 - people can take as many Time In Lieu as they have Annual Leave and vice versa - so we have constant issues with employees who are taking more TIL that they are allowed 2 - TIL when carried over to next year it appears as Annual Leave which creates another issues 3 - no option of integration with another software - for seated plan for example 4 - no option for people to be in multiple departments 5 - not enough countries, you have to add them manually along with bank holidays 6 - as per GDPR its personal information when other employees know that another person is sick etc. This should be visible only for admins or for head of departments only and for the other teams just showing away - this is the biggest concern along with number 1.”

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Posted 6 years ago

Hi Ron, Cheers for taking the time to review Timetastic - it feels like a long time since anyone rated us only one star :( Anyway, I think it's worth looking at a few points though - particularly your GDPR concern which I think that can be resolved with just a single change to your settings. 1 and 2. Yes I can see the limitation here. The TOIL function in Timetastic adds additional time to a users allowance for that year, which they then book from. It doesn't create a separate pot of leave as such. This works for many, but sorry if not for you. 3. We integrate with the major apps like Google, Microsoft, Slack. Beyond that, like most software companies we offer and API so customers can build their own integrations with the software they are using https://help.timetastic.co.uk/hc/en-us/articles/202947822-Timetastic-API. If Seated Plan have an API you can probably achieve the integration you need. 4. Correct yes, users can only be in one department at a time. Sorry if this doesn't work for you. 5. We offer Public Holidays from 38 different countries via an external list provider. We realise there are more and hence why we offer the ability to add a custom list. 6. GDPR. I'm guessing you have Privacy Mode switched off. If you switch that on then the reasons for peoples absence can only be seen by their approver or admin users, see here with example screenshots: https://help.timetastic.co.uk/hc/en-us/articles/115000980109-Privacy-Mode I hope that all helps. Feel free to send us any more issues you are facing and we can see if they can be resolved too, maybe we can try for 2 or 3 stars :) https://timetastic.co.uk/support/#talk Thanks Gary

Posted 6 years ago

“not a single person showing interest, people obviously don't use this site.”

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Posted 6 years ago

“No access to full functionality so unfortunately cannot comment Regards Gregg”

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Posted 6 years ago

Timetastic is rated 4.6 based on 3,070 reviews