Timberwise (UK) Ltd Reviews

Name: Timberwise (UK) Ltd
Address: 1 Drake MewsGadbrook Park, Northwich
Rating: 4.72

4.7 Rating 508 Reviews

94 %

of reviewers recommend Timberwise (UK) Ltd

Company Reviews

Metrics

Info

4.7

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Timberwise (UK) Ltd:

Timberwise have been caring for properties for over 50 years and have built a reputation for quality and professionalism.

We offer a range of solutions for: Dampness, Basement Waterproofing, Dry/Wet Rot, Woodworm and Condensation control.

• Approved by Which? Trusted Traders

Visit Website

Phone:

0800991100

Email:

hq@timberwise.co.uk

Location:

1 Drake MewsGadbrook Park
Northwich
CW9 7XF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish. Very professional approach by people who know what they are doing. Very pleased with the quality of work at competitive prices. I would highly recommend.”

Helpful Report

“I called Timberwise with a dry rot problem in my dining room. Spoke to Jenna who arranged for Matt Hargrove to call the next day. Matt, surveyor, arrived on time, communicated well. Work was done by Neil (exposure and treatment) and Steve (plasterer) both arrived on time, were polite, friendly. work was neat and tidy, waste was taken away. Price was expensive but what we expected. From my experience I would recommend Timberwise.”

Helpful Report

Thanks for the review Carol - We'll pass your feedback to the team!

“HIGHLY RECOMMENDED, DAMP COURSE DONE IN 2 DAYS , NO DIRT OR RUBBLE LEFT ANYWHERE, PROFFESIONAL TEAM FROM START TO FINISH. THE PLASTERING DONE BY JOHN IS THAT SMOOTH YOU COULD SKATE ON IT, VERY PLEASED, THANK YOU TIMBERWISE . GLENICE MARSHALL”

Helpful Report

“Ady and Norman from the Sherborne branch did an excellent job. They were very professional, but friendly, did exactly what they said they would, when they said they would do it and left the job spotless. I would have no reservations in recommending Timberwise again with full confidence.”

Helpful Report

Thanks for the kind words about our team. Only too happy to help!

“Brilliant service from Justin today. Professional, no fuss, friendly and reasonable price.”

Helpful Report

“Timberwise set up a survey very promptly, and Martin surveyed the wood damage very professionally and honestly compared with other companies. The price was very competitive and booking in the works was easy. Mark turned up very promptly on the arranged date, and did the job very quickly and efficiently. Thank you Timberwise.”

Helpful Report

Thanks for your feed back - we will pass on to Martin and Mark.

“Excellent service from the local office. The job was completed by Adi the plasterer and Norman the carpenter. Both men very knowledgeable and friendly. Job done to a high standard and all mess cleared and cleaned afterwards. Would highly recommend. Well done.”

Helpful Report

“Very happy with the work and service Steve Ward did a great job very friendly and left all lean and tidy.”

Helpful Report

“Can't say enough! Steve Wade and John the plasterer were both punctual, pleasant, and very respectful of my home and everything in it, every home should have a man that can clean up after him self like Steve and john did. The service over all was fantastic. Martin Wilkinson was quick to respond when I asked for a survey and I was supported by him all the way through the work. I would highly recommend this company, you will be in very safe hands”

Helpful Report

“Customer service advisers were very prompt and informative. Sam, the engineer who did the damp injection work was very polite and left the garden area very tidy.”

Helpful Report

Thanks for the kind review - much appreciated.

“Justin was very good, did a survey of areas to be treated, provided protection where required and set to work without fuss. Kept us informed during treatment and cleaned up after completion. Pleasant and courteous and a credit to Timberwise.”

Helpful Report

“Timberwise's Danny Verdon was ace! He arrived early, but politely waited outside until the agreed appointment time. He was extremely friendly, thorough and honest. He was respectful of the entire family and wonderfully helpful. Would definitely have him back and would recommend him wholeheartedly to others.”

Helpful Report

Thanks for the feedback on your experience with Danny - only too pleased to help.

“Very Efficient. Both the surveyor and the man who came to do the treatment where very pleasant. I would recommend then.”

Helpful Report

Thanks for the review - appreciated.

“Hi, I have dealt with kelly peach and she has been very helpful every time I called.”

Helpful Report

Thanks for the review Muhammad - glad we could help.

“Have dealt with Barrie Francis several times on different properties. Always professional, honest and only too happy to help. Would highly recommend Barrie and Timberwise.”

Helpful Report

“Barrie Francis at Timberwise was extremely punctual, through, honest and very, very professional from putting shoe covers on in respect of the property to explaining everything re: damp, insect infestation in plain English. Excellent. Would definitely recommend.”

Helpful Report

Thanks for the review Terry - we will be sure to pass your kind words onto Barrie.

“Your surveyor Craig Manson was very thorough in his examination of our problem displaying in depth knowledge of the various causes of dampness. He was very polite and engaging in the way he explained the problem to my wife and I. We would have no hesitation in recommending Timberwise to others. Mr &Mrs Graham Mellor”

Helpful Report

“We used Timberwise (Sherborne branch) to investigate and subsequently treat a wood-boring infestation in our loft. Everything from initial contact, site visit report and quote and the subsequent treatment which we had today was excellent. Big thank you to Norman from the Sherborne branch who visited to treat our loft today. He was friendly, put down carpet protectors everywhere and cleaned up afterward to an immaculate standard. Would highly recommend this company.”

Helpful Report

“The Timberwise surveyor came promptly and gave helpful advice: likewise the work was done as arranged, to time, and with great efficiency. Brandon who came to carry out the treatment and to take off the plaster in our front room and put on fresh plaster was very pleasant, friendly, hard working, and efficient: he also scrupulously protected the furniture and cleaned up thoroughly afterwards.”

Helpful Report

“A very professional excellent service from Timberwise Leeds from start to finish. Surveyor arrived on time and gave detailed explanation of the issue. Sent the quote within 2 days as agreed. Price and work quoted was best from 3 other companies. Work was booked, deposit paid, and engineer turned up precisely on date and time. Engineer explained all works to be carried out, in agreement with quote. Engineer completed all work on time to a very high quality standard. Engineer removed all mess and left the area clean and tidy. Paperwork followed payment balance Based on my experience I would not hesitate in recommending this organisation for your damp problems.”

Helpful Report

Hi Steve - thanks for your review of your experience with our team at Leeds.

Timberwise (UK) Ltd is rated 4.7 based on 508 reviews