Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.71

4.7 Rating 788 Reviews

93 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiles in general looks good, however received broken tiles. Probably wasn't secure properly.”

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Posted 2 weeks ago

“Speedy delivery! tile was not as bright as expected.”

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Posted 2 weeks ago

“Very happy with the tiles, was a bit of confusion over delivery dates but soon sorted with customer service emails.Would use again and recommend the company.. Thank you”

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Posted 3 weeks ago

“Received tiles ordered but not used as yet. Noticed a slight chip that was loose but as I got a sample for free hoping it won’t matter when it comes to the actual tiling. Love the colour.”

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Posted 3 weeks ago

“Beautiful tiles”

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Posted 5 months ago

“The tile sample was very nice and arrived swiftly but unfortunately it did arrive cracked in half. Although this may have been the carriers fault but perhaps maybe could use more padding when shipping.”

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Posted 8 months ago

“I have received the requested sample tile and I will certainly be interested in purchasing them”

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Posted 1 year ago

“Arrived safely and look lovely on kitchen wall. Disappointed you couldn’t give information on grout colours and that the sample tile I ordered for another colour I was considering never arrived.”

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Posted 1 year ago

Hi Mary, Thank you for taking the time to leave a review. We are pleased to hear you are happy with your tile choice. We would like to cover the issues you have raised, The tile sample you did not receive was refunded. If you would have preferred to still receive that tile the customer service team would have been happy to re-send the sample. With regards to the grout colour it is very much a personal preference, we do however try our best and supply information for colours available, as we only have a limited amount of colours available on our site. Kind Regards Team360

Posted 1 year ago

“Would be 5star but for the issue that delivery which is kerbside only was not even to doorstep which made for laborious transport into my house. Otherwise everything was perfect, fast delivery and each time in perfect condition. They look to be high quality too.”

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Posted 1 year ago

“Tile was beautiful”

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Posted 1 year ago

“Here’s my honest opinion…. Tiles are great and and at a great price, packed well for transport ( on their side edge) on a pallet. No broken or damaged tiles! The tiles were great to work with a cut nicely and give us the WOW factor and Mediterranean feel we wanted.. My only gripe to not give 100% positive review was the courier ( palletways) not much communication they wrong communication they said the tiles might come up to 11-15 pm at night( just ridiculous) I’d have paid for a difference courier if I’d known. But recommend Tiles 360 ..”

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Posted 1 year ago

Hi David, Firstly thank you for your kind review. Your tiles look amazing. just to address the courier issue, we are unsure why you were advised that your delivery could be a very late delivery, Delivery with Palletways is an all day delivery and can be anything from 8am until 6 latest 6.30pm in the evening. Please feel free to call our customer services department if you do order from us again as they can help with any delivery updates for you, and also keep a close eye on any issues. Kind Regards

Posted 1 year ago

“Impressively wide range of tiles but unfortunately not quite what we were looking for”

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Posted 1 year ago

“3 of the boxes did arrive completely smashed, but the customer service was brilliant, once I sent photos they replaced the boxes straight away.”

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Posted 1 year ago

“Only four stars as I bought a sample. Web site easy to navigate, prompt delivery thank you”

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Posted 1 year ago

“Lovely colour and reasonable quality”

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Posted 1 year ago

“Unfortunately I could not find suitable tiles to meet our requirements but I was impressed with both the service and speed of the delivery of the samples.”

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Posted 1 year ago

“Tiles great Disappointed that when I went to order 6 boxes the delivery cost is £45 Will have to go else where”

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Posted 2 years ago

“Speedy delivery, great price for a quality tile, 2nd purchase from this company.”

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Posted 2 years ago

“good quality tile, have not had the opportunity to lay it yet, but it looks and feels right”

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Posted 2 years ago

“good quality tile, have not had the opportunity to lay it yet, but it looks and feels right”

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Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 788 reviews