Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the site, helping me to work out sizes needed etc. The thing I’m not overly happy about is that the tiles I bought Calabria Light Grey don’t really match the photos - they are a lot more grey than stone looking like they are in the pictures, and the rough edges to make them look like stone seem to be entirely straight. I’m really hoping they look better when fitted which will be in a few weeks…and the problem of course is how to return 11 boxes of tiles so now I’m stuck with them.”

Tiles360 Ltd 4 star review on 25th February 2022

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Posted 2 years ago

Thank you for your review and kind words regarding our service and website. We are sorry to hear you are not 100% happy with your tiles. Depending on your personal settings on your computer or phone, the tiles on the website can be a slightly different colour in reality to that shown on an image. For this reason, we encourage customers to order a sample tile of the product they are interested in so they can see the actual colour as the colour on a website cannot be guaranteed. These tiles do have a varying light grey tone to replicate the appearance of real stone.

Posted 2 years ago

“Really responsive and happy to help, keeping you well informed”

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Posted 2 years ago

Thank you for your review and rating.

Posted 2 years ago

“Excellent service. Quick delivery and absolutely love my tiles ☺️”

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Posted 2 years ago

Thank you for your review and rating.

Posted 2 years ago

“Fantastic quality tiles, non slip so ideal for the bathroom and look very stylish. A fraction of the price compared to other well known brands that I’ve bought in the past. I have fitted these in one of my rental properties, very happy tenants 👍”

Tiles360 Ltd 5 star review on 24th February 2022

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Posted 2 years ago

Thank you for your review

Posted 2 years ago

“Really pleased with the quality, price and speedy delivery - definitely recommend”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Really helpful and tiles arrived soon after. Colour on website accurate”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Bought 1 box of tiles. They are lovely tiles. the box was only £25 but it cost me £90 to get them with all the charges they add on (small order fee??) Not very happy with that!”

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Posted 2 years ago

Thank you for your review, sorry to hear you weren't happy with the delivery charges. We deliver all our tile orders on a pallet to ensure damages are limited. We are charged the same price by the carrier companies whether there are 1 box or 50 boxes as the cost is based on weight bands. The smallest weight is up to 250kg. The delivery charge to us to your postcode is greater than the £40 we have charged you, plus the pallet and wrap cost and of course labour. The rising costs of delivery due to HGV driver shortage, unfortunately, left the company with no alternative but to add a surcharge to small orders to simply cover our costs.

Posted 2 years ago

“My first order with this company. Ordered a sample to start which came through so quickly and so well packaged. Loved the tile so placed an order. Again the tiles arrived super quick and all in perfect condition. Constantly updated on delivery too. Excellent service.”

Tiles360 Ltd 5 star review on 17th February 2022

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Posted 2 years ago

Thank you for you 5* review, and your wonderful photo, the York Grey compliments your bathroom really well :)

Posted 2 years ago

“Fantastic quality of tile and fast delivery . Would highly recommend”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Excellent customer service and the tiles are great quality”

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Posted 2 years ago

Lovely Photos, Thank you for your 5* review :)

Posted 2 years ago

“Brilliant service! Loved the tiles”

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Posted 2 years ago

Thank You for you Review :)

Posted 2 years ago

“This is the second time I ordered from Tiles360 and was very happy with quality of tiles, superb customer service keeping me informed regarding delivery”

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Posted 2 years ago

Thank you for your 5* review, we are happy that you are happy with your order :)

Posted 2 years ago

“Beautiful quality tiles at amazing prices and absolutely outstanding customer service. I would certainly recommend Tiles360 to my family and friends”

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Posted 2 years ago

Thank you for your review and image; Stunning photo of your bathroom :)

Posted 2 years ago

“Fantastic product really good customer service. I am very pleased and will definitely be ordering from you again. Thank you.”

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Posted 2 years ago

Thank You for your 5* review :)

Posted 2 years ago

“I ended up cancelling my order as I found more suitable tiles elsewhere, but tiles 360 made the process very easy. Thank you”

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Posted 2 years ago

Thank you for your review :)

Posted 2 years ago

“Excellent company to deal with, ordering easy, communication excellent, It felt like nothing was too much trouble. Delivered on time as promised. The sample service they offer is great, fast and good value. Based on my experience I wouldn't hesitate to recommend Tiles360.”

Tiles360 Ltd 5 star review on 10th February 2022

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Posted 2 years ago

Thank you for your 5* review, and we're extremely happy your overall experience was a success :)

Posted 2 years ago

“Love the tiles which arrived exactly when promised!”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Great quality and selection of tiles. Customer service was very helpful and friendly”

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Posted 2 years ago

Thank you for your 5* Review :)

Posted 2 years ago

“Very good tiles, delivered very quickly. Helpful people in the office - this was important when there was a problem with a second order, they did their best to resolve it quickly and without any quibbling. A good company, and they seem to offer quite different styles than other companies.”

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Posted 2 years ago

Thank you for your 5* Review :)

Posted 2 years ago

“Delighted with my tiles and so was my tiler, and he is very fussy. Tiled my hall then bought more for my kitchen because I liked them so much.”

Tiles360 Ltd 5 star review on 5th February 2022

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Posted 2 years ago

Thank you so much for your review and rating. The tiles look fab in your kitchen in the video.

Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 742 reviews