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Tiles360 Ltd Reviews

4.7 Rating 742 Reviews
92 %
of reviewers recommend Tiles360 Ltd
4.7
Based on 742 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tiles360 Ltd Reviews

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Lovely tiles and with the job completed I'm very happy
Helpful Report
Posted 3 years ago
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Posted 3 years ago
I love my Kent blue tiles, which are suitable for my outdoor balcony. I found the Tiles360 customer service exemplary. Everyone was so nice and extremely helpful. Mark gave me lots of help and advice when I was choosing the tiles and Helen went above and beyond when helping me with delivery etc. I couldn't recommend them enough.
Helpful Report
Posted 3 years ago
Thank you for your rating and kind words. We do try to go above and beyond with our customer service so it is nice to read that this is appreciated.
Posted 3 years ago
Samples all arrived safely and Tiles360 had a great range. The delivery driver was really helpful too - not strictly Tiles360 but the delivery is in many ways the most important part. The only downside was the tiles came the day after the day I'd booked so my partner wasn't in as we'd arranged. Someone rang fairly late on the day to let me know and of course these things happen but it did make life more difficult. Even though our property is a long way from where he could park his lorry, the driver brought them to the edge of our property. We haven't installed the tiles yet but I think they will look great.
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Posted 3 years ago
Thank you for your review and rating. We are sorry your delivery was a day later than you wanted but due to the current HGV driver shortage, some deliveries can be a little late.
Posted 3 years ago
From start to finish I was kept upto date. Tiles arrived on time and the few that were broken were replaced within days. I Would recommend to family and friends
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Posted 3 years ago
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Posted 3 years ago
Great quality for price.
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Posted 3 years ago
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Posted 3 years ago
Great tiles really pleased with them abs super fast delivery to Northern Ireland
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Posted 3 years ago
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Posted 3 years ago
Looking at tiles on the internet does not always allow you to see in the right environment, but you can use the sample service, which is a fantastic option and worth the small cost involved to allow an informed purchase The staff was very helpful and the items arrived in pristine condition, will be going back to them when we start our next project
Tiles360 Ltd 5 star review on 20th August 2021
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Posted 3 years ago
Thank you for your rating, kind words and of course the photo! The Snowdon grey wall tiles are looking fab!
Posted 3 years ago
Superb overall service. Sample tiles were delivered very quickly, questions answered on the website chat was immediate and very helpful. Main tile ordered was delivered as agreed and on-time - and all in one piece :-) Good quality tiles at a great price. Will definitely use again. High recommended.
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Posted 3 years ago
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Posted 3 years ago
Good service, tiles look great
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Posted 3 years ago
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Posted 3 years ago
great service. tiles came quickly and are a very good quality!! Even when the tiles were out of stock I got a call and a email when they came back into stock.
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Posted 3 years ago
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Posted 3 years ago
The tiler didn’t like the quality so I didn’t use them
Helpful Report
Posted 3 years ago
Thank you for your review. We are sorry to hear you didn't use the tiles you ordered but also equally surprised to know your tiler didn't like quality. We have sold 000's of SQM of this tile and had no complaints. However, every tiler is different and likes or dislikes different tiles. We have a returns policy that you could have applied to gain a refund.
Posted 3 years ago
Delivery was most efficient and within stated time. The consignment was packaged very well so no damage.
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Posted 3 years ago
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Posted 3 years ago
Lovely tiles and efficient delivery
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Posted 3 years ago
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Posted 3 years ago
Beautiful tiles. Just what I asked for. Arrived on time. Company very helpful.
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Posted 3 years ago
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Posted 3 years ago
Gorgeous tiles, arrived quickly and safely. Great communication. Would highly recomend.
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Posted 3 years ago
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Posted 3 years ago
Would definitely recommend this company. Our tiles for the garden arrived on the day of choice and very well packaged.
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Posted 3 years ago
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Posted 3 years ago
Tile 360 products are very good once installed but both the sample tiles and the 10% extra I bought for spares were broken and came on a damaged pallet so might be worth buying an extra pack than you need not to leave your self short
Tiles360 Ltd 4 star review on 8th August 2021
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Posted 3 years ago
Thank you for your review and rating. We are sorry you received some damages but I understand you have been in contact with customer services and the damages have been dealt with.
Posted 3 years ago
Great customer service. Tiles arrived on time.
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Posted 3 years ago
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Posted 3 years ago
very pleased with packaging - when I ordered a sample it was broken on delivery and I was very unsure of larger order. no need to worry as larger order very well packaged and nothing broken. tiles are beautiful, best i have seen, and I have seen lots.
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Posted 3 years ago
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Posted 3 years ago
Tiles arrived quickly and in perfect condition. They look great in the kitchen.
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Posted 3 years ago
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Posted 3 years ago
Tiles360 Ltd is rated 4.7 based on 742 reviews