Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.71

4.7 Rating 768 Reviews

93 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 7th March 2025

Sumi N

Fiona C

Tiles360 Ltd 5 star review on 6th February 2025

Natasha F

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a sample of this tile to use on the porch steps leading up to our front door. We are very happy with the tile, style and colour and we will be ordering them once we are ready to start the project.”

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Posted 1 year ago

“Beautiful tiles, quick delivery and no breakages so very happy”

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Posted 1 year ago

“Tiles were delivered as was planned but the delivery guy broke my gate’s column and no one has contacted me to compensate that.”

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Posted 1 year ago

“Fantastic selection of tiles, they were ordered and delivered as agreed. Delivery was easy and everything went smoothly, no broken tiles at all! All checked and they are now on show in my lovely new fitted kitchen - the colour and quality is exactly what I had hoped for - highly recommend.”

Tiles360 Ltd 5 star review on 4th August 2023

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Posted 1 year ago

“Fast efficient service. Tiles arrived on the day promised. Love the tiles now they are laid. Would definitely use again.”

Tiles360 Ltd 5 star review on 27th July 2023

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Posted 1 year ago

“I sent for samples which came really quickly, then placed and order on a Friday, the tiles arrived on the Monday excellent service.”

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Posted 1 year ago

“fantastic, quick and efficient service. Some of the tiles were broken and the lovely lady at customer service sent me a new box which arrived the next day. Fabulous service and fabulous customer service. This is a super company and I can't recommend them highly enough.”

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Posted 1 year ago

“Tiles360's delivery charges are on the high side so perhaps the cost of this could be looked at. I ended up having to get more than I originally had measured for and which I collected myself. The staff were incredibly helpful and on collection did a thorough check to make sure that what I was collecting was correct. 90% recommendation. The loss of the 10% is due to the high delivery charges....”

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Posted 1 year ago

“The delivery was really quick and everything was pain free. Would definitely recommend these tiles and the company.”

Tiles360 Ltd 5 star review on 19th July 2023

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Posted 1 year ago

“Fab tiles and great service. Quick to answer my queries and the delivery was shipped quickly too. Would definitely recommend Tiles360. Thank you.”

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Posted 1 year ago

“Impressively wide range of tiles but unfortunately not quite what we were looking for”

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Posted 1 year ago

“The tiles are awesome I love them. But I ordered 4 packs and one of the packs arrived completely broken. 😢”

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Posted 1 year ago

Hi Emma, Thank you for your feedback. We do ask that all damages are reported to us within 48hours of delivery. This way we can arrange for any damages to be replaced. If the report is out of the 48hour period we are unable to prove that the damages were caused in transit for the insurance company. If you feel you are within the above period please contact our customer service so that they can look into this for you. Kind Regards

Posted 1 year ago

“Hi Tiles360 I was really disappointed when I opened my sample tile, it was broken into about six pieces, This was due to the poor way it was packaged, I didn’t even show it to my customer, I’ve since purchased another tile from a local supplier for the job .”

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Posted 1 year ago

Hi Steven, We are sorry to hear your tile sample arrived damaged. If you would like to contact customer services they will be able to issue a refund for you. Kind Regards

Posted 1 year ago

“Excellent service from Tiles 360. Delivery on time and trouble free. Wouldn't hesitate to use them again.”

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Posted 1 year ago

“delivery good, haven't used them yet... review invites always seem to be sent too quickly before project is done!”

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Posted 1 year ago

“Nice tile sample, arrived broken, but quickly, kindly and efficiently refunded when I report it.”

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Posted 1 year ago

“Absolutely love these tiles, they've transformed my tired Kitchen floor. Excellent value for money and company easy to communicate with would use again and highly recommend 👍”

Tiles360 Ltd 5 star review on 8th July 2023

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Posted 1 year ago

“3 of the boxes did arrive completely smashed, but the customer service was brilliant, once I sent photos they replaced the boxes straight away.”

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Posted 1 year ago

“Excellent customer service. Answered all our pre- purchase questions promptly and gave useful advice. Tiles were delivered on time & in perfect condition. We really like the Gemma Cream tiles and they look great in our new kitchen.”

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Posted 1 year ago

“The tiles are lovely and came in a perfect condition. The delivery charge was excessive in the last lot and the delivery driver (same both times) very abrupt and unhelpful.”

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Posted 1 year ago

Hi Maitane, Thank you for your review. We are sorry to hear you were unsatisfied with the driver, we will pass this information on to the delivery company for you. Kind Regards

Posted 1 year ago

Tiles360 Ltd is rated 4.7 based on 768 reviews