Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.71

4.7 Rating 752 Reviews

93 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 6th February 2025

Natasha F

Tiles360 Ltd 5 star review on 1st February 2025

Natasha F

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 2 years ago

Thank you for your 5* review

Posted 2 years ago

“Fantastic service. Really pleased with the quality of our tiles. Thank you.”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Really good quality, price and quick delivery”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Tiles arrived on the day as requested, tiles were just as expected and now I have a beautiful bathroom. I even needed to return a bag of grout and the customer service was excellent and so helpful. Would highly recommend.”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Great price and came nicely packed on a pallet”

Tiles360 Ltd 5 star review on 23rd May 2022

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Posted 2 years ago

Thank you for your 5* review and your lovely image :)

Posted 2 years ago

“Great selection. Efficient service. Oversee well in advance of a home improvement project and they allowed a defined delivery well in advance. I also managed to make a mistake on the order and it was corrected within hours of me notifying the customer support. Awesome stuff!”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“Ordered 11 boxes of large format tiles, delivered exactly when promised. Unfortunately, the contents of 1 box were broken. When contacted Tiles360 quickly agreed I should keep the broken tiles (in case tiler needed them) and would send me 2 boxes as replacement and apology! The broken tiles were not their fault but they responded in such a positive way, I don't hesitate to give 5 stars and recommend Tiles360 to others. Very impressed.”

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Posted 2 years ago

Thank you Patricia for your lovely review and rating. We pride ourselves on giving the best possible customer service and it is nice to know this is appreciated by our customers

Posted 2 years ago

“Amazing tiles, fantastic quality. Quick service and great customer service.”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Easy to order, great customer service. Kept me upto date on delivery time as running a bit late”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“Lovely tiles Arrived as advertised, no complaints”

Helpful Report

Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“Unbelievable customer service. Great selection of tiles, good price and excellent delivery. Without a doubt best tile company to do business with.”

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Posted 2 years ago

Thank you very much for your kind words and rating

Posted 2 years ago

“This company certainly deserves its 5 Star, for the quality and price of their beautiful tiles. Plus their customer service is absolutely outstanding. This is the second time I have ordered tiles from Tiles360 and I would not hesitate to recommend this company to my family and friends.”

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Posted 2 years ago

Thank you for your wonderful 5* review, we hope to see you return again :)

Posted 2 years ago

“Have used tiles360 for two bathrooms now and they are great! Delivered on time, great quality and service. Replaced boxes that arrived broken quickly. Thank you.”

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Posted 2 years ago

Thank you for your 5* review, and are delighted that you have decided to come back to us on so many occasions :)

Posted 2 years ago

“Excellent company to buy tiles from. 1st class service and an excellent product that arrived on time in perfect condition delivered by a very helpful courier company. Couldn't fault if I wanted to - highly recommended.”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“The ordering and efficiency in delivery was all excellent with no problems. Our only disappointment was the actual tile, the colour and texture was absolutely nothing like what was in the description/picture. It was more like a brick.”

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Posted 2 years ago

Thank you for your review, we are sorry that you are unhappy with your order; however we are a little confused regarding your comments. From looking at your order it is clear that you ordered the moorland brown without buying a sample before purchasing a large order; we always advise buying a sample first to ensure that you are satifisfied with the product in all aspects, on the website it says several times the words "textured and brick effect".

Posted 2 years ago

“Quick and easy to deal with!”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“Great quality tiles and fast pallet delivery. Recommended very pleased with the patterned porcelain tiles supplied for my wet room”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“I was quite pleased with the tiles but it was a shame that the smaller tiles had all the corners snapped off and two of the main tiles had the same”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you received damages on your order. If you had informed us we could have organised replacements for you. From our phone with you yesterday, we will arrange this once photos of the damaged tiles have been received.

Posted 2 years ago

“I had a particular tile in mind and Tiles360 was the only place I could find them! They arrived quickly and didn't disappoint- I couldn't be happier with the finished look!”

Tiles360 Ltd 5 star review on 21st April 2022

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Posted 2 years ago

Thank You for your 5* review :)

Posted 2 years ago

“I am very happy with the product I received, tiles look amazing. In addition, I didnt order enough and I have to say the customer experience I received in supporting me with this issue and finding the right tiles again and looking for a solution, was second to none. This is what customer service should be and I was truly appreciative!”

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Posted 2 years ago

Thank you for your 5* review, we're delighted that you had a wonderful experience with us, and we hope you come back soon :)

Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 752 reviews