Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable price for the tiles”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

thank you for your review and rating

Posted 3 years ago

“Tile price was excellent, same tile locally was £14 a sq mtr more. Sample tile arrived damaged and full order had one box completely broken in two, but I emailed Helen and she telephoned me to sort out a replacement box, which subsequently arrived within a couple of days. The pallet courier company could improve their service as order arrived two days after they said it would. I believe there have been a few reviews about late delivery but I don’t think Tiles360 deserve a bad review for another company’s faults”

Helpful Report

Posted 3 years ago

Thank you for your review and rating. The courier company are currently having issues due to unforeseen circumstances and it is a real frustration. As a rule, they are excellent.

Posted 3 years ago

“Really happy with the look and quality of the the tiles”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“They kept in touch with me right from receiving my online order right through to delivery very pleased and will definitely use them again.”

Helpful Report

Posted 3 years ago

Thank you for your rating and review

Posted 3 years ago

“Tiles are exactly as advertised and exactly what we wanted. Very professional service and very efficient when we rang with a question re sizing”

Helpful Report

Posted 3 years ago

Thank you for your rating and review

Posted 3 years ago

“3 tiles we broken on delivery, Tiles360, Helen in particular, quickly responded and the 3 tiles were replaced in very good time. Customer service was excellent Chris, Ripon, North Yorkshire”

Helpful Report

Posted 3 years ago

Thank you for your review and rating. I will make sure your comments are past on to Helen

Posted 3 years ago

“Quick delivery, well packaged”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“Samples were dispatched quickly and arrived intact.”

Helpful Report

Posted 3 years ago

thank you for your review and rating

Posted 3 years ago

“Will use again! Love the tiles, great and easy to order. Loved I could choose my delivery date. Great communication from the company. Not impressed with their couriers. Arrived 4 days late. Lovely lady Helen in the office did a lot of calls to the courier company regarding chasing the order. Was about to phone me on the day they did arrive to check it they had actually arrived, but I phoned her.”

Helpful Report

Posted 3 years ago

Thank you for your glowing review and rating. I will pass your comments on to our lovely Helen

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

thank you for your review and rating

Posted 3 years ago

“Looked everywhere for tiles to complement our Victorian house, and ordered numerous samples that we were disappointed with until we got nd Tiles360. For a comparable price to their competitors, these tiles are in a league of their own. The quality is amazing, and they look much more expensive than they are. Highly recommended”

Helpful Report

Posted 3 years ago

Thank you for your rating and review. we would love to see a photo of your finished project

Posted 3 years ago

“I love the tiles as they are unusual”

Helpful Report

Posted 3 years ago

thank you for your review and rating

Posted 3 years ago

“We love the new tiles but we’re disappointed with the returns process when we tried to get a refund for unused tiles. We were given courier details who charged an extortionate amount of money so offered to return ourselves to the address given (only an hour from our home) but were told this wasn’t possible. Won’t be using tiles 360 again for this reason.”

Helpful Report

Posted 3 years ago

We are pleased to hear you love the tiles but disappointed to hear you wouldn't use us again. We have been a closed site due to Covid and have been unable to accept unused tiles in person to the warehouse for this reason. We advise customers to return using a pallet service to limit any damage to the returned tiles so we can issue a refund. From experience, we know that using a general courier will result in the tiles being completely damaged resulting in us not being able to refund as they are not returned in a salable condition.

Posted 3 years ago

“Site easy to use delivery very good and brought round to storage site on a pallet trolley”

Helpful Report

Posted 3 years ago

thank you for your review and rating

Posted 3 years ago

“I can definitely recommend Tiles360. Great choice of tiles and prompt service. The yellow colour tile I chose had been really difficult to find elsewhere.”

Tiles360 Ltd 4 star review on 6th April 2021

Helpful Report

Posted 3 years ago

Thank you for your review and rating. The Sonic yellow look fab in your image

Posted 3 years ago

“Great service & delivery Beautiful tiles”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“Great customer service and delivered quickly. We did have a few broken tiles in 1 box but it was all sorted the next day.”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“excellent customer service- very happy with the tiles”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

“Beautiful tiles,really pleased with them .Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your review and rating

Posted 3 years ago

Tiles360 Ltd is rated 4.7 based on 742 reviews