Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

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“Love the tiles, delivered well packed and as planned”

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Posted 2 years ago

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Posted 2 years ago

“Absolutely love the tiles , great service to kept me up to date when my order will arrive 👍👍”

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Posted 2 years ago

Thank you for your 5* review

Posted 2 years ago

“Delivery on time . Good quality.”

Tiles360 Ltd 5 star review on 28th January 2022

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Posted 2 years ago

Thank you for your review and photos, your walls look ace! :)

Posted 2 years ago

“I’m happy with the service of tiles 360! I was a bit skepticle after reading the delivery company reviews. I personally had no issues at all and he was friendly even though I wasn’t around to sign for them. Delighted with them high quality, my tiler loved them and wants to order the same ones. Thanks a lot I ordered the hex floor tiles and the green ones in herringbone pattern!”

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Posted 2 years ago

Thank you for your review and wonderful photos, we love the herringbone style you have created with Sombra Green, it creates a stunning contrast of colours in your bathroom :)

Posted 2 years ago

“Very prompt and concise delivery Product as described if not exceeding expectation Very happy with the service”

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Posted 2 years ago

Thank you for your 5* review :)

Posted 2 years ago

“I had a really great experience with Tiles360, the team are really helpful and go the extra mile. Would 100% recommend.”

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Posted 2 years ago

Thank you for your review and rating

Posted 2 years ago

“Lovely tiles and looked just like the online picture, speedy delivery, great communication and a really freindly helpful delivery driver”

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Posted 2 years ago

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Posted 2 years ago

“Very happy with my product, large selection available; only downside very high delivery cost”

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Posted 2 years ago

Thank you for your review and rating. We are sorry you feel our delivery costs are expensive but we do subsidise these to our customers from those we are charged by the carrier companies.

Posted 2 years ago

“Product lovely. The young lady talking me through the delivery trauma was absolutely fantastic. She was a real star. Your delivery provider would score out of 100 , approximately MINUS 75!!! APPALLING. Kind Regards David”

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Posted 2 years ago

Thank you for your review and rating and your kind comments on our customer service. We are sorry you are disappointed with the delivery. We use a third-party company and once a delivery has left us, we are at their mercy. As a rule, issues with late deliveries are rare. However, due to the current shortage of HGV Drivers up and down the country, we are experiencing more late deliveries than usual. We want to thank you for your patience with your delivery

Posted 2 years ago

“Very quick and efficient delivery. Quite expensive delivery charge for small quantity . Delighted with the tiles all intact too. Got phone call from 360 tiles as ordered two separate orders and refunded one delivery charge. Tiles were very reasonable .”

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Posted 2 years ago

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Posted 2 years ago

“The quality of the tiles were first class. We had an issue with the tiles not being the thickness advertised, but the guys at Tiles360 resolved the issue quickly and without fuss.”

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Posted 2 years ago

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Posted 2 years ago

“The tiles we ordered are fantastic and amazing value for money! Everyone who sees them loves the colours. I personally love the shimmer, the reflection gives. Unfortunately upon deliver one of the boxes was damaged. However, your customer service was beyond brilliant. A refund was offered but after a brief discussion a new replacement box was sent out within a few days with no extra delivery cost to me. The replacement box arrived in perfect condition, well protected against any further accidents. Thank you!”

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Posted 2 years ago

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Posted 2 years ago

“We had an issue with our first delivery as most of the tiles arrived broken. Tiles 360 were really helpful and fast with providing a refund so we decided to reorder. The second order was perfect. They’ve all been installed now and they look great, we’re really pleased.”

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Posted 2 years ago

Thank you for your review and rating. We are sorry you had an issue with your first order but very pleased to hear to second went to plan.

Posted 2 years ago

“I was very happy with the service I received from your company the lady was helpful and the Delivery was very quick Kind regards S Tanton”

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Posted 2 years ago

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Posted 2 years ago

“I absolutely love my tiles from Tiles360. They have given my bathroom a whole new look and perfectly suit my period property. The service was brilliant and the tiles are gorgeous.”

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Posted 2 years ago

Thank you so much for the lovely photo and of cause your review and rating. Your bathroom looks stunning!

Posted 2 years ago

“Easy to use website, very good help from online assistant, delivery good, well done”

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Posted 2 years ago

Thank you for you review and rating

Posted 2 years ago

thank you for your rating and review

Posted 2 years ago

“good product however feel a bit conned as needed to order and extra 2 boxes of tile as decided to tile and additional area in the utility room and got charged £25 small consignment fee. the first consignment was over £200 the following 2 boxes should of been £36 however with £30 delivery fee and £25 small consignment fee it came to £91 which i think is extortinate”

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Posted 2 years ago

Thank you for your review and rating. We are sorry you are disappointed with the cost of small order shipping. We deliver all our tile orders on a pallet to ensure damages are limited. We are charged the same price by the carrier companies whether there are 2 boxes or 50 boxes as the cost is based on weight bands. The smallest weight is up to 250kg. The delivery cost for us to your postcode is £45 plus the pallet and wrap cost and of course labour. The rising costs of delivery due to HGV driver storage, unfortunately, left the company with no alternative but to add a surcharge to small orders to simply cover our costs.

Posted 2 years ago

“Fantastic service and a fantastic product. Really pleased with both.”

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Posted 2 years ago

Thank you for you review and rating

Posted 2 years ago

“Very happy with my tiles, delivered when advised, in good order. I can recommend and will use this company again.”

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Posted 2 years ago

Thank you so much for the photo and video. The coloration tiles look amazing in your kitchen.

Posted 2 years ago

“Absolutely brilliant customer service. Spoke to advisor regarding a cancellation and had a quick print reply via e mail with great service provided. Tiles were beautiful and had many compliments from all the family and friends 🤗”

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Posted 2 years ago

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Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 742 reviews