Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the tile sample was broken but l love the design and will be ordering some.”

Helpful Report

Posted 10 months ago

Hi Judith, we are sorry to hear your sample tile arrived damaged. Please get in touch and customer services will arrange a refund for you. We are glad you like the tile!

Posted 10 months ago

“Given totally the wrong tile had to accept paying for a small order and then you had that nerve to deduct a payment for return would not recommend you to anyone”

Helpful Report

Posted 11 months ago

Hi Thomas, Thank you for your review. We acknowledge your comments but your review is not entirely valid. First of all, You did not purchase a sample tile, which we advise all customers to do as this is the best way for people to see the tiles in person and make a more informed decision. Our customer service team helped with the delivery charges and refunded the charges straight away as you requested to collect the tiles. As a good will gesture on the day of collection you were given 2 FOC tiles, We were made aware by our supplier that you and your wife were not 100% sure about the tiles on that day but you decided to take the tiles anyway. And to finish when you asked to return the tiles, AGAIN as a good will gesture we did not deduct the cancellation charge of £35 from you because you asked to bring the tiles back in person. The charge you speak of for £2.50 is actually out of our hands and is a charge for using your card. Again we are sorry you felt you needed to leave a negative review but we feel we have been more than helpful and our customer services team has gone above and beyond for you Kind Regards Team 360

Posted 11 months ago

“Excellent quality of tiles! Super quick delivery! Overall really happy!!”

Helpful Report

Posted 11 months ago

“Beautiful tiles, everyone comments about them when they come in my kitchen, great delivery, very happy👍”

Helpful Report

Posted 1 year ago

“Fantastic customer service There was a problem with the tiles but they were very quick to apologise take them back and issue a full refund - really amazing customer service”

Helpful Report

Posted 1 year ago

“Excellent, fast and efficient service with great range of tiles.”

Helpful Report

Posted 1 year ago

“Nice tiles, easy process :-)”

Helpful Report

Posted 1 year ago

“Great quality tiles, easy to order and pay for. Delivery options and delivered on date and time. Many thanks”

Helpful Report

Posted 1 year ago

“I have received the requested sample tile and I will certainly be interested in purchasing them”

Helpful Report

Posted 1 year ago

“Good quality tiles , fast delivery , courteous courier no issues thanks”

Helpful Report

Posted 1 year ago

“Arrived safely and look lovely on kitchen wall. Disappointed you couldn’t give information on grout colours and that the sample tile I ordered for another colour I was considering never arrived.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for taking the time to leave a review. We are pleased to hear you are happy with your tile choice. We would like to cover the issues you have raised, The tile sample you did not receive was refunded. If you would have preferred to still receive that tile the customer service team would have been happy to re-send the sample. With regards to the grout colour it is very much a personal preference, we do however try our best and supply information for colours available, as we only have a limited amount of colours available on our site. Kind Regards Team360

Posted 1 year ago

“I was disappointed to find that a large percentage of these tiles were in shades of grey while I was expecting tiles of a terra cotta hue. I ordered ten boxes and about four of them are not useable for me.”

Helpful Report

Posted 1 year ago

“Great service , efficient and delivery on time”

Helpful Report

Posted 1 year ago

“Good service from Tiles360.”

Helpful Report

Posted 1 year ago

“Personally prefer blue not grey. The”

Helpful Report

Posted 1 year ago

“Would be 5star but for the issue that delivery which is kerbside only was not even to doorstep which made for laborious transport into my house. Otherwise everything was perfect, fast delivery and each time in perfect condition. They look to be high quality too.”

Helpful Report

Posted 1 year ago

“Tile was beautiful”

Helpful Report

Posted 1 year ago

“Great tiles, good price, exactly what I wanted. Delivery was great too! Thank you!”

Helpful Report

Posted 1 year ago

“My sample arrived and I’m so pleased with it. It’s going to look amazing in my porch and I can’t wait to order . I love the colours and especially the distressed pattern”

Helpful Report

Posted 1 year ago

“I ordered 2 sample tiles. Although the tiles are lovely, they were both broken.”

Helpful Report

Posted 1 year ago

Tiles360 Ltd is rated 4.7 based on 742 reviews