Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.71

4.7 Rating 752 Reviews

93 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 6th February 2025

Natasha F

Tiles360 Ltd 5 star review on 1st February 2025

Natasha F

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

283

Anonymous

Anonymous // 01/01/2019

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“Great, very helpful, spot on delivery at good price.”

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Posted 4 years ago

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Posted 4 years ago

“I will not recommend your company to anyone because just incase returning of item definitely zero chance of refund.”

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Posted 4 years ago

Thank you for your comments and we are sorry you felt the need to leave a negative review. As mentioned in all our correspondence to you, the tiles arrived back to us completely damaged and not in a saleable condition. Like all companies, we accept returns without question but we must be able to sell them to another customer in order to give a refund when they are returned. Your returned tiles were so damaged we had to put them in the skip. We sent you full details of returning tiles to us including strongly advising you to take a photo of the packaged tiles before they are collected by your chosen courier. This is advised so should damage occur during transit, you can make a claim from the courier you used. You told us you did not take any photos before the courier collected. Below are the photos we took of your tiles (and sent to you) to aid you in such a claim. Finally, we always recommend that a sample tile is purchased prior to placing an order so you can check the tile is exactly what you want so it avoids the need to return any tiles if they are not right for you.

Posted 4 years ago

“Sample Tiles arrived very quickly & was well packaged. Very impressed with the quality & price of tiles.”

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Posted 4 years ago

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Posted 4 years ago

“Great communication when I had a query and when I ordered the tiles they arrived quickly. Thank you.”

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Posted 4 years ago

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Posted 4 years ago

“Prompt delivery and very well packaged.”

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Posted 4 years ago

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Posted 4 years ago

“Tiles fitted by a brilliant tiler and look fab!”

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Posted 4 years ago

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Posted 4 years ago

“Excellent service from start to finish”

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Posted 4 years ago

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Posted 4 years ago

“I was impressed with the speedy service by Tiles360. The sample was sent out but unfortunately the colour was not right. Therefore, I am not able to proceed further. I shall certainly bear this company in mind should I need products in future, and will recommend to colleagues! Many thanks!”

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Posted 4 years ago

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Posted 4 years ago

“Well packaged and nice tiles. Not what I'm looking for as it transpires but nice tiles anyway.”

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Posted 4 years ago

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Posted 4 years ago

“Tile sample came in good condition when they said it would arrive. Very happy with the sample now awaiting for stock to come in so I can place my order.”

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Posted 4 years ago

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Posted 4 years ago

“Great service & speedy delivery”

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Posted 4 years ago

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Posted 4 years ago

“Excellent choice”

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Posted 4 years ago

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

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Posted 4 years ago

“Very helpful, I had a mixture of tiles, Picture :-”

Tiles360 Ltd 5 star review on 26th August 2020

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Posted 4 years ago

Thank you for your review and rating. Plus a massive thanks for the photo you sent of the tiles in situ. We think this looks amazing!

Posted 4 years ago

“Really helpful, rushed my order through and everything arrived exactly as promised.”

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Posted 4 years ago

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Posted 4 years ago

“Recommended site to buy your tiles.”

Tiles360 Ltd 5 star review on 17th August 2020

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Posted 4 years ago

Thank you Felipe for your rating and adding photos. We think they look amazing!

Posted 4 years ago

“Not the tile I ordered”

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Posted 4 years ago

We are sorry to hear you received the wrong tile sample. It is very rare a sample is sent out wrong, but if this is the case, we rectify the issue immediately as we would have done in your situation

Posted 4 years ago

“Excellent service, support and delivery.”

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Posted 4 years ago

Thank you for your review and rating Claire

Posted 4 years ago

“Thanks for great service.”

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Posted 4 years ago

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Posted 4 years ago

“Excellent customer service absolutely helpful perfect product on time delivery! Absolutely amazing I’ll buy only from them if I need tiles and highly recommend Tile360 !”

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Posted 4 years ago

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Posted 4 years ago

Tiles360 Ltd is rated 4.7 based on 752 reviews