Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Tiles360. I needed an extra tile and wasn’t sure if I could just buy one! They provided the option at low cost and dealt with the transaction very professionally. Good and timely communication by email and fast delivery in very safe packaging. Also followed up to check all ok. Would definitely use again!”

Tiles360 Ltd 5 star review on 18th May 2023

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Posted 1 year ago

“Fantastic tiles - service - very pleased with the end result. DIY r FORMBY Liverpool. 05/23.”

Tiles360 Ltd 5 star review on 12th May 2023

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Posted 1 year ago

“Arrived very quickly, but would have liked to be able to have a couple more - would give me a better idea of whether they will work in the bathroom”

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Posted 1 year ago

We are sorry to hear you are disappointed with our sample service. We do limit sample tiles to one of the same tiles to a customer due to the cost involved in providing this service. However, when a tile has multiple shades of colour, if you contact us, we can arrange for more sample tiles to be purchased.

Posted 1 year ago

“We like the tile sample bit it was broken on arrival..I messaged your chosen courier about it but received no reply. Is a refund offered in such circumstances?”

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Posted 1 year ago

We are sorry your sample arrived broken. Customer service will be in touch with you to discuss with you further.

Posted 1 year ago

“Good company”

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Posted 1 year ago

“Beautiful tile”

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Posted 1 year ago

“Lovely colour and reasonable quality”

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Posted 1 year ago

“These were advertised as blue/green and the photo looked green tinged but on arrival they were more pale blue/light grey. Not a speck of green. I kept them because I loved the style and grey fitted well with the cupboard doors but green would have lifted the colour nicely. Shame but I’m still happy”

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Posted 1 year ago

Thank you for your review. We are sorry to hear you weren't happy with the colour of the tiles. We always encourage customers to order a sample to ensure they are satisfied with the colour. We can see you did order a sample but placed an entire order before you would have received the sample tile. We advise waiting 5 days from the order date for a sample to arrive

Posted 1 year ago

“Unfortunately I could not find suitable tiles to meet our requirements but I was impressed with both the service and speed of the delivery of the samples.”

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Posted 1 year ago

“Quick delivery of samples and then efficient tile service.”

Tiles360 Ltd 5 star review on 21st April 2023

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Posted 1 year ago

“Good quality, delivered on time”

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Posted 1 year ago

“Good range of tiles. Fair priced samples. Easy to schedule delivery and pay. Pallet of tiles was well packed ,no breakages.”

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Posted 1 year ago

“Very easy to use website . Samples were sent through promptly and also the main order . Well packed tiles (no breakages ) . Good delivery .”

Tiles360 Ltd 5 star review on 15th April 2023

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Posted 1 year ago

“Excellent range of tiles with competitive pricing. Easy to navigate website. Tiles were quickly dispatched & arrived on the selected delivery date. Overall, a good experience.”

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Posted 1 year ago

“Delivery was quick and the tiles were a good price.”

Tiles360 Ltd 5 star review on 14th April 2023

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Posted 1 year ago

“Very prompt delivery, excellently packed. The products are beautiful, true to the colours shown. Lovely finish. A great range of colours and sizes. I liked that I could order full size samples and wasn't limited to one.”

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Posted 1 year ago

“Customer services were excellent - Jade is a rare gem who goes the extra mile. The delivery was quick & the delivery driver helped me carry the tiles in. Would highly recommend!”

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Posted 1 year ago

“I liked these tiles for my entrance yard path. I need only 8 of them so not even two full packs but I was keen to purchase the extra. Price says £34 x pack but be aware no vat in it. Going to place the order, £35 delivery and £15 extra for small quantity surcharge??? So £ 120 for 12 tiles??? No thank you. Changed my mind”

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Posted 1 year ago

Thank you for your review. We appreciate all reviews, however, I do need to correct you on the VAT issue you have raised. All prices do include VAT as advertised but on the checkout, it gives a breakdown. In fact, it is illegal not to show prices to consumers with VAT included and we would never break the law! With regards to our delivery charges, all tile orders are sent via a palletised service and we are charged in weight bands. The first of these bands is up to 250kg whether this is 1 box or 50 boxes. On orders under £100, we charge the amount we are charged as we can't soak up the full delivery cost due to us keeping our tile prices low.

Posted 1 year ago

“Very good service”

Tiles360 Ltd 5 star review on 6th April 2023

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Posted 1 year ago

“Ordered a sample, came in super quick time. I love the tile but not ready to order yet.”

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Posted 1 year ago

Tiles360 Ltd is rated 4.7 based on 742 reviews