Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

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“Really pleased with my tiles, communication was good and the tiles arrived on the date they were supposed. Would definitely use this website again/recommend to others.”

Tiles360 Ltd 5 star review on 6th January 2022

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Posted 2 years ago

Thank you for your review, rating and of course photo of your tiles

Posted 2 years ago

“Your staff were brilliant! Very friendly and kept me updated on when and how my delivery was coming along. I couldn't fault them at all they are a credit to you. They even called me after I received my order to check I was happy with it. I would recommend Tiles360 to anyone. Tiles were beautiful too!!”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service when needing some last minute tiles, highly recommended”

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Posted 2 years ago

Thank you for your kind review and rating

Posted 2 years ago

“Great service from start to finish, would recommend. A+”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service and customer service. Thank you for my lovely tiles!”

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Posted 2 years ago

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Posted 2 years ago

“I was very dubious about buying tiles online especially when buying over 500 and wondering how many would be damaged and how easy it would be to return. Ordered a sample tile which arrived promptly then ordered the full delivery. Very pleased with the outcome, tiles ordered and delivered on date promised. Came packaged well on a sturdy pallet and Pallex driver couldn't have been more helpful - really good as I read some bad reviews about the courier. One tile cracked in the delivery and 10 with chipped edges which I thought was a good result. I didn't use their customer service as I could use the damaged ones but from a purchase and delivery perspective I had a good experience.”

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Posted 3 years ago

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Posted 2 years ago

“These are a thing of beauty, looks better than on website and they are large.”

Tiles360 Ltd 5 star review on 12th December 2021

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Posted 3 years ago

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Posted 2 years ago

“This is a company you can enjoy shopping with - efficient and courteous, and very enthusiastic about what they do! Great service thanks everyone.”

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Posted 3 years ago

thank you for your review

Posted 2 years ago

“Quick delivery tiles came as pitcured excellent quilty tiles would definitely recommend”

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Posted 3 years ago

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Posted 2 years ago

“Beautiful tiles with decent prices and purchasing was great with a spot-on delivery time. Actual delivery, less so. Turned up really late – so much so I thought they weren't coming and had gone out only for them to call once they had unexpectedly arrived - why they couldn't have called beforehand to give me an ETA I have no idea - then for my tiles to get dumped in the rain on my drive way. I attempted to return tiles I didn't need but found this to be fraught with issues - how can you return unopened tiles and then be expected to take responsibility if they get damage in return transit? Returning was prohibitively expensive with the suggested pallet return company so haven't bothered.”

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Posted 3 years ago

Thank you for your review and rating. We are sorry to hear you didn't get any call regarding the time of your delivery. This is not an excuse but the whole pallet delivery network is under immense pressure that we are aware some customers are not getting the communication expected. The delivery is to kerbside only so the delivery driver wouldn't have taken them any nearer to your door. Regarding the returns process, we have one of the best returns policies for online tiles. We recommend returning tiles via a palletised service as we know, from experience, that using a courier company will result in many damages meaning the tiles are not returned in a resaleable condition and therefore not eligible for a refund.

Posted 3 years ago

“Great company to buy from, tiles were cheaper than anywhere else and delivered on time just as they said they would. Will definitely use Tiles360 again.”

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Posted 3 years ago

Many thanks for the review rating and of course the fab image of the Sonic Cobalt Blue wall tiles

Posted 3 years ago

“Great to deal with and very helpful. Great choice of tiles and good quality”

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Posted 3 years ago

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Posted 3 years ago

“Tiles arrived on the day arranged. All in good condition and well packed. Lovely tiles and at least £20 a sqm cheaper than others similar to them in design. Very happy with my purchase.”

Tiles360 Ltd 5 star review on 10th December 2021

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Posted 3 years ago

Thank you for uploading a photo of the Coloration in your kitchen. They look great.

Posted 3 years ago

“Brilliant great service”

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Posted 3 years ago

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Posted 3 years ago

“Really easy to order also had to change the date and order the lady was so helpful ☺ got a an email to let me know when the tiles was arriving delivery mam was fab The tiles look fantastic 😍”

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Posted 3 years ago

Thank you for your review, rating and of course the photo of the Bedrock Grey in your home

Posted 3 years ago

“Gorgeous tiles that I’ve not seen anywhere else. Great price and service from Tiles 360 the whole service was excellent with regular updates regarding my order .”

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Posted 3 years ago

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Posted 3 years ago

“Brilliant customer service and the quality of the tiles is exceptional. Really happy with my new bathroom and the tiles give it the wow factor!”

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Posted 3 years ago

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Posted 3 years ago

“Product arrived as described and ahead of the delivery date, thankyou so much!”

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Posted 3 years ago

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Posted 3 years ago

“Fantastic service, they arranged to send me a few extra tiles which I needed to finish the room at no extra cost. Very pleased with the tiles too, 100% recommend!”

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Posted 3 years ago

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Posted 3 years ago

“Good delivery excellent tiles”

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Posted 3 years ago

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Posted 3 years ago

Tiles360 Ltd is rated 4.7 based on 742 reviews