Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

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“Lovely tiles, very well packaged, not one broken. Great company to deal with got my tiles on time, excellent”

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Posted 3 years ago

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Posted 3 years ago

“I ordered some sample tiles which I loved but were unfortunately damaged. I contacted yourselves and got a refund offered straight away. I ordered all of my tiles all arrived in tip top condition and I can’t wait for them to go down: great service thank you”

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Posted 3 years ago

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Posted 3 years ago

“Very pleased with the tiles and service thank you”

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Posted 3 years ago

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Posted 3 years ago

“Tiles arrived on time, easy to assemble According to our builder and looks very stylish in our hallway and kitchen. I will be purchasing more soon for our bathroom ”

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Posted 3 years ago

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Posted 3 years ago

“Lovely quality! Only thing is that the pattern I chose (Kyoto white) has a few tiles where it looks like water stain (water stain spots) but this is correct. Unfortunately it makes some areas look dirty, but overall they look great!”

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Posted 3 years ago

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Posted 3 years ago

“Tiles arrived on time and I absolutely love them”

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Posted 3 years ago

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Posted 3 years ago

“Great experience, delivery on time and times are lovely”

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Posted 3 years ago

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Posted 3 years ago

“Tiles arrived on the day we requested with good communication beforehand. Unfortunately 2 tiles were broken but a quick phone call resolved this because 2 replacement tiles were delivered within a few days.”

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Posted 3 years ago

Thank you for your review and rating. Although breakages are rare, we do aim to send replacements as soon as possible.

Posted 3 years ago

“Great tiles, exactly as described on the website and very good value for money.”

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Posted 3 years ago

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Posted 3 years ago

“The tiles were delivered on the day I chose and they were packaged really well. They look lovely and are excellent quality. I would definitely use Tiles 360 again.”

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Posted 3 years ago

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Posted 3 years ago

“Ordered tiles x 2 styles at different times for comparison however one broken on arrival despite good packaging. Excellent customer service when I phoned to report this and reimbursed without delay. Order for bathroom tiles chosen arrived as planned and in good condition. Excellent service overall and happy to recommend them”

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Posted 3 years ago

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Posted 3 years ago

“Lovely company to deal with, have used them several times.”

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Posted 3 years ago

Thank you for your review, rating and continued custom.

Posted 3 years ago

“Arrived on time”

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Posted 3 years ago

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Posted 3 years ago

“Tiles delivered to North of Scotland within two working days. Not fitted yet but impressed so far.”

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Posted 3 years ago

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Posted 3 years ago

“Easy to order. Delivery spot on. Love the tiles they look amazing. Really good firm to deal with.”

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Posted 3 years ago

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Posted 3 years ago

“Kept up to date with delivery details really good customer service provided before ordering. Can'wait to get them on the wall!”

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Posted 3 years ago

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Posted 3 years ago

“great serivce and contactable - excellent”

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Posted 3 years ago

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Posted 3 years ago

“The tiles are ok. Delivery was horrendous. Driver was rude and refused to help my wife, or even talk to her civilly. He dumped the tiles on the road and drove off leaving my wife to move them herself. Will not use again.”

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Posted 3 years ago

Thank you for your review. We are very sorry to hear that the delivery driver was rude and we will be looking into this with our delivery partners. With regards to the tiles being left on the roadside, we do state that all deliveries are to kerbside only. This is a standard delivery policy for all online tile retailers as orders are delivered via a palletised service. Also due to current COVID restrictions, it is important to maintain distance for the safety of our customers and the delivery drivers.

Posted 3 years ago

“Tiles were a good price, arrived quickly and look beautiful. However I purchased them as the website said they were perfect for a herringbone design. They are not perfect for a herringbone design as the edges were not straight and therefore couldn't be aligned correctly. So we had to change our design. Pretty frustrating as the website specifically said perfect for herringbone.”

Tiles360 Ltd 4 star review on 14th March 2021

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Posted 3 years ago

Thank you for your review and rating. We are sorry to hear you couldn't get these in the herringbone layout. The Knightsbridge range is suitable for herringbone and we have many customers who use them this way. This image from the website also shows the white tiles used in a herringbone layout.

Posted 3 years ago

“Tiles as described and as per photos. All arrived as per confirmation and intact. Good quality tiles would recommend”

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Posted 3 years ago

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Posted 3 years ago

Tiles360 Ltd is rated 4.7 based on 742 reviews