Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.71

4.7 Rating 752 Reviews

93 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 6th February 2025

Natasha F

Tiles360 Ltd 5 star review on 1st February 2025

Natasha F

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

283

Anonymous

Anonymous // 01/01/2019

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“Lovely tile Great quality, sent quickly We will be ordering when our room is ready!”

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Posted 2 years ago

“I only bought a sample tile in order to match the colour. Unfortunately it didn't. But the tile is lovely.”

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Posted 2 years ago

“Fast and friendly service. Delivered in good time and look great on the Floor. May have another sale for you as my mother would like the same tiles.”

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Posted 2 years ago

“I'm really happy with the tiles but a bit disappointed with the service. I ordered the tiles on a Monday and booked a delivery slot available on their site for Thursday. I took a day off work to wait for the delivery on the Thursday. On the Thursday, I got an email to say the tiles had been despatched and will be delivered by 1700 the following Monday. On the Friday I got another email to say they're on their way and will be delivered by 1600 which the were. I can't complain about the tiles, they're better than expected, just wish they'd been delivered on the right day.”

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Posted 2 years ago

Thank you for your review. We are sorry there was an issue with the delivery and it was late getting to you. We do achieve approx 98% delivery on the date selected, it is just unfortunate there was a one-day delay due to a hold-up at your local delivery depot.

Posted 2 years ago

“Best online purchase I've ever experienced! Prompt communication from Customer Care at Tiles360 - They were out of stock at the time but emailed me the minute they were available again The tiles are at a very competitive price compared to other suppliers/shops. My order was delivered to me within 3 days of placing the order and the delivery carrier kept me updated at all times with the time slot. From my personal experience, I would recommend TILES360”

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Posted 2 years ago

“Very nice to lay and look at 5star😁”

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Posted 2 years ago

“I cannot review item as I never received it and when contacting the delivery company they do not respond”

Tiles360 Ltd 1 star review on 1st December 2022

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Posted 2 years ago

Thank you for your review. We can see from the tracking that your sample was delivered to you on the 16th of November. The courier company takes photos of items delivered and left. Please see the image

Posted 2 years ago

“Nice looking tiles, well made and did not break or splinter. Able to achieve good clean cuts”

Tiles360 Ltd 5 star review on 28th November 2022

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Posted 2 years ago

“We found out the titles we wanted were discontinued but Tiles360 were great and managed to find them from their supplier. Excellent service and fast delivery really helped us out.”

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Posted 2 years ago

“The website was very clear and was very easy to navigate. I appreciated the square meter/footage very much. The delivery was very prompt and the delivery man was very helpful.”

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Posted 2 years ago

“Awful! never got a tile, n to chase 2 weeks then they said it was the wrong address on my order, and again waited... when I asked for a refund, they did it only for an item, but I have paid for delivery as well (even nobody delivered an item)...”

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Posted 2 years ago

Thank you for your review. You didn't receive your sample tiles as you put the wrong delivery address when you ordered them. Once you contacted us to ask where they were, this is when the mistake was realised. We contacted the courier company and gave them the new delivery address but it needed to go to a different depot. Because you didn't get the samples the following day, you requested a refund which we did straightaway for the full amount you paid for the sample tiles. There was no refund for delivery as delivery to you was free!

Posted 2 years ago

“Love my tiles. Delivered by 360 tiles all in good order no damage.”

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Posted 2 years ago

“Thank you, absolutely love these tiles, just perfect for my van, great service, quick delivery, great tiles !”

Tiles360 Ltd 5 star review on 21st November 2022

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Posted 2 years ago

“Did have an issue on delivery as most were broken. However the company arranged next day delivery of new ones and they were all fine. Really happy with the end product !”

Tiles360 Ltd 4 star review on 20th November 2022

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Posted 2 years ago

“Sample delivered very quickly.”

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Posted 2 years ago

“Me and my wife was very pleased with the choice we picked they look great we will use tiles 360 again”

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Posted 2 years ago

“Great communication & beautiful tiles at a great price.”

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Posted 2 years ago

“Good service. Tiles much admired by family and friends.”

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Posted 2 years ago

“The products were fine and look great. My only issue was that I didn’t order enough and had to purchase an extra box. I know there is a note on the website telling you to ensure you purchase enough but I still feel the additional carriage charges were unfair and punitive. As I say I was warned and only have myself to blame!”

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Posted 2 years ago

We are sorry you were disappointed with our service when you found yourself short of tiles. All our orders go via a palletised service to ensure the safe arrival of your tiles. The cost of pallet deliveries is calculated by weight with the lowest weight "up to 250kg". We get charged the same amount whether it is 1 box or 10. On overs over £100, we subsidise delivery charges but we have to charge the full amount on small orders. We did remove the small order charge for you as you had previously ordered from us.

Posted 2 years ago

“Great service and great quality tiles”

Tiles360 Ltd 5 star review on 17th November 2022

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Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 752 reviews