tilers-world.com Reviews

Name: tilers-world.com
Rating: 4.89

4.9 Rating 903 Reviews

98 %

of reviewers recommend tilers-world.com

Company Reviews

Metrics

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4.9

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Placed order and received delivery within a few days. The tiles are beautiful and excellent quality, can't wait to see them on the wall. The same tiles were actually more than double the price at other stores we went to.”

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Posted 3 years ago

“Great company!!”

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Posted 3 years ago

“Faultless service from tilers world. First class.”

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Posted 3 years ago

“Great service from Patrick, we have made two purchases and both times he has kept me informed and even double checked with the manufacturer that the product he recommended was compatible with our UFH.”

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Posted 3 years ago

“**Amazing customer service.** I ordered a handful of tiles to extend an area we’d tiled 7 years ago. Tilers World noticed that I had previously ordered and contacted me to let me know that the tiles didn’t quite match the originals as the previous manufacturer had ceased trading. Further, they were good enough to tell me how I might identify and source tiles that matched the originals. Very, very impressed.”

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Posted 3 years ago

“A quick and friendly service”

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Posted 3 years ago

“Great price, great communication. No complaints at all. Thanks.”

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Posted 3 years ago

“Hi. I’m still waiting on a reply to my question regarding using this tile outside on a table top. Can you please email me back?”

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Posted 3 years ago

“Tilers world are a most efficient and responsive company. A refreshing and rare thing in this day and age. Highly recommend them. Patrick is really on the ball and knows what he is talking about. Will definitely use them for my next project.”

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Posted 3 years ago

“Very efficient excellent service. Would highly recommend from my experience.”

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Posted 3 years ago

“Items were shipped quickly and customer service was great. Items were received damaged on two occasions, but obviously a fault with the deliverers rather than Tilers World. They were extremely quick to own the situation and send replacements free of charge, which is greatly appreciated. Won't hesitate to use again, but hopefully PalletLine mirror the good service and protect the items more.”

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Posted 3 years ago

“I ordered some tiles for my bathroom floor & was pleasantly surprised to receive a phone call a short time later from the company. This call was to advise me that the tile although listed as being black was more an anthracite colour & would I like a sample before ordering. I decided to just go through with my order. I was not disappointed - the tiles look absolutely great - They are not black but more anthracite as I was advised - This does snot detract from the tiles - They look great. A real bonus was only having to wait 2 days for delivery, which in the present climate is amazing - Highly recommend the company”

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Posted 3 years ago

“Great service! Very speedy delivery.”

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Posted 3 years ago

“Great prices on Tilemaster adhesive and grout, order process was smooth and I was phoned up to arrange delivery, which was prompt. Fantastic service from start to finish.”

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Posted 3 years ago

“day late on delivery but commercial performance was excellent.”

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Posted 3 years ago

“From the well set out website, to the ease of ordering and actually having a human being to speak to, the whole experience of dealing with Tilers World was exceptional and professional, I thoroughly recommend the company and would most definitely use them again.”

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Posted 3 years ago

“Great to deal with,kept informed ar all times,definitely do business again.”

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Posted 3 years ago

“When I received my order there was only one mosaic sheet of tiles instead of two. The tiles are nice but I can’t put them up. I rang Verona and they were apologetic and are sending another one out straight away.”

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Posted 3 years ago

“I ordered some samples of these tiles from another company waited 4 weeks 3 phone calls just got fobbed off. Phoned these guys told me how much stock they had and gave me advice re sealing etc. Ordered on line next day and arrived 2 days later. And they were about %20 cheaper, will use again 10/10.”

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Posted 3 years ago

“I received a prompt reply to an email I sent and quickly received very well packaged products. Thank you.”

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Posted 3 years ago

tilers-world.com is rated 4.9 based on 903 reviews