Tile.co.uk Reviews

Name: Tile.co.uk
Address: Brooke Ceramics, Foster street, Hull, East Riding of Yorkshire
Rating: 4.50

4.5 Rating 460 Reviews

87 %

of reviewers recommend Tile.co.uk

4.5

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile.co.uk:

Suppling designer tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including ceramic and porcelain tiles for bathrooms, showers, hallways and kitchen walls and floors. Plus outdoor porcelain tiles for garden patios and outdoor living spaces.

Visit Website

Phone:

0330 002 0850

Email:

hello@tile.co.uk

Tile.co.uk 5 star review on 17th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiles arrived well packaged and as informed. The unfortunate couple of faulty tiles were replaced instantly with great customer service. The only reason for the 4 stars not 5 is that delivery was quite pricey. However, they were the tiles I wanted and I’m pleased with my purchase.”

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Posted 6 months ago

“Ordered some free samples which came within 2 days. Spoke to customer service about ordering a couple boxes of them and they were super helpful and got a good price on them too. Was delivered The next day!”

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Posted 6 months ago

“Great tiles; Reasonable prices; Courteous service!”

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Posted 6 months ago

“Absolutely stunning. We were worried they'd be more turquoise but they're an irresescent deep green and have a vintage/rustic look. Love! The shipping cost was a touch expensive (£60) but the tiles are worth it.”

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Posted 6 months ago

“Brilliant service. The tiles arrived promptly and very well packed. The tiles match exactly the one that I had so I was able to complete my tiling. Thank you. Would definately buy from here again.”

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Posted 6 months ago

“Tiles arrived very quickly So pleased with them”

Tile.co.uk 5 star review on 31st March 2024

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Posted 6 months ago

“Ordered 3 metro tiles for behind vanity, one delivered broken and sent an immediate replacement! Great service, and even though order was tiny, it’s wonderful to find a company that will do small orders as well as big ones!”

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Posted 6 months ago

“Good communication re: delivery. One damaged box leading to a couple of broken tiles. Since the pallet was left on the drive whilst I was at work I was unable to check them over before accepting delivery. Otherwise, recommended.”

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Posted 6 months ago

“Easy to do business with, good website and tiles received are lovely quality. There were some issues with the delivery, the tiles ordered were all packed into a single box that was probably too heavy for the Fed Ex courier as it arrived very battered and half of the tiles were broken. Was easy to request replacements and these were delivered without damage a couple of days later, so excellent aftersales support. Possibly a bit more thought on the original shipment / packaging - maybe 2 or 3 packages would have saved tile.co.uk the cost of replacements. Overall excellent service and would have no hesitation to use again and recommend.”

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Posted 6 months ago

“Very quick delivery and reliable, the only place that did the tiles I needed and in the size I required, very good 👍🏼”

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Posted 6 months ago

“The tiles are fine except for 2 of them which were plain white. Luckily I think I have a few over so it shouldn't be an issue”

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Posted 6 months ago

“Very happy with tiles. Good value for money. Arrived as scheduled. Perfectly packaged. No damages. Tiles were exactly as shown on website.”

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Posted 6 months ago

“Very pleased with the tiles and the service from Tile.co.uk”

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Posted 7 months ago

“The tiles were just what I wanted. Thank you”

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Posted 7 months ago

“Excellent service and advice. Prompt delivery with safe, good packaging to prevent tile damage. Good quality tiles. Easy website to navigate.”

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Posted 7 months ago

“The first tile order was satisfactorily delivered, the second arrived with three broken tiles, which were required to finish the job. This was reported to Tile Co with as yet, no reply. I am an architect I will not be recommending Tile Co.”

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Posted 7 months ago

“Very satisfied with the service and prompt delivery”

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Posted 7 months ago

“Very good service good delivery friendly bunch”

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Posted 7 months ago

“Very pleased to find these hard to find tiles. Fast delivery and excellent service”

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Posted 7 months ago

“£40 delivery for 200 tiles delivered on a pallet, "thanks for stating that when ordering" ( were talking about 5 boxes of tiles) weighing minimal, when it could have been delivered using a waaaay cheaper alternative....absolute rip! As for the tiles, 2 tiles in each box (=10 in total) were unusable due to some blob of glue on each tile that stuck it to the box it was in, could not get that glue off....also whoever packed the order packed a random 5/6 loose tiles, rather than rapping it in cardboard to protect them, they left them loose, so when the plastic was cut off the pallet to access the boxes, they crashed to the floor resulting in another 2 being damaged.......Would I use them again NO, would I recommend NO. The lack of communication was very poor.”

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Posted 7 months ago

Tile.co.uk is rated 4.5 based on 460 reviews