Tile.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great and speedy service. All delivered as planned and at a great price
”
- Kevin B
“
Arrived OK but not impressed about not honouring the price reduction they made the following day.
”
- Katy A
“
Excellent service, excellent price
”
- Robert B
“
Nice Tiles, quick delivery
”
- Adam S
“
Beautiful tiles, not enough tiles sent with original order,so everything on stop. Double check your delivery. After saying that tile co have done everything to put it right. Would recommend.
”
- Stephen H
“
Easy to search in the website, very helpful customer services! Great delivery!
”
- Ana M
“
The tiles are faulty and we think we should have been given a full refund, including deliveries cost, £39 for initial delivery and then £41.
”
- Marie S
“
We had about 20 broken tiles and are struggling to get a refund for the broken tiles
”
- Rob R
“
I haven't been able to contact Tile.co.uk about my order once since placing it 6 weeks ago. I've tried calling, emailing and commenting on social media however I'm yet to receive a response 4 weeks on.
My order has not been delivered and I seem unable to get a refund.
”
- Ahmad W
“
From day one of ordering a sample tile from your company to ordering the exact amount of tiles for my workman to do a feature wall in my kitchen the standard of customer service has been excellent.
”
- Anonymous
“
I was so pleased with my recent purchase - it was extremely easy to place my order and the delivery service was second to none. Such a variety to choose from. I would certainly recommend The Tile.co.uk
”
- Lee R
“
Great and speedy service. All delivered as planned and at a great price
”
- Kevin B
