Tile.co.uk Reviews

Name: Tile.co.uk
Address: Brooke Ceramics, Foster street, Hull, East Riding of Yorkshire
Rating: 4.50

4.5 Rating 460 Reviews

87 %

of reviewers recommend Tile.co.uk

4.5

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile.co.uk:

Suppling designer tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including ceramic and porcelain tiles for bathrooms, showers, hallways and kitchen walls and floors. Plus outdoor porcelain tiles for garden patios and outdoor living spaces.

Visit Website

Phone:

0330 002 0850

Email:

hello@tile.co.uk

Tile.co.uk 5 star review on 17th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bathroom renovation now complete. Used the Luster White tiles all over including the shower area. It looks fab. Nice sheen to the tiles. Delivery as promised and had to order a few more which arrived in day requested.”

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Posted 10 months ago

“Good quality, crippling postage costs.”

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Posted 10 months ago

“Easy to use website, ordering was straightforward and price reasonable. Unfortunately tiles were damaged in transit but as soon as this was reported 2 replacement boxes were sent by FedEx and arrived 2 days later. Luke on customer service was quick to respond and helpful.”

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Posted 10 months ago

“I had added a message on my order explaining what tiles I wanted. However it didn't save on order form . So what I received was not correct. When I phoned the person was rude and unhelpful, I won't be a returning customer”

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Posted 10 months ago

“Ordered samples which came very quickly taking only 3 day The tiles were of very good quality and lovely designs which we were happy with. Getting samples allows you to to put them in situ to see if they fit in with your home decor which we felt was essential. Thank you”

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Posted 11 months ago

“Great to be able to get a free sample first, order more to tile in kitchen and they were super fast and efficient.”

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Posted 11 months ago

“I purchased a sample tile which was delivered in bubble wrap and I was surprised to receive a whole tile as opposed to a cut off, like other companies send. This enabled me to get the effect of what it would look like in my kitchen.”

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Posted 11 months ago

“Ordered and received in good time and condition . Dissatisfied with customer care and service ! Luke was not particularly helpful or had any empathy when I called to say that my order of randomly selected tiles wasn’t proportionate. It is advertised as 27 different designs yet I got , 22 different designs 10 of 1 and 9 of another . That’s 19%of my total order of just 4 boxes 100 tiles . When I explained this to Luke . He casually said that they come from the manufacturer and nothing could be done other than to return and reorder . Yet it could happen again . I explained that the delivery charge was £39 over the price of and box of tiles and that wasn’t cost efficient for me . All I got was a weak! “ sorry nothing we can do , ! . He went on to explain that it had happened to other customers , I replied with the hat they should probably change the manufacture if they were not going to select a better choice of this so called randomised tiles . It’s going to be difficult to make this appear as displayed in the advertisement . Shame on Luke poor customer service my reasoning for just 2 stars . The tile is Nikea please be aware !”

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Posted 11 months ago

“Fabulous tiles , so unusual , love them , they will look great in my feature fireplace , very happy”

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Posted 11 months ago

“Lovely looking and good finish on the tile .delivered in very good time. Not installed at time of writing so don't know if any are broken or not. Not really worried as the courier was seen on my camera and handled the boxes well -at delivery point at least.”

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Posted 11 months ago

“Very quick service. No issues.”

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Posted 11 months ago

“Love the tiles. Arrived when promised last Monday Tiler had a cancellation so were fixed and grouted by Wednesday.”

Tile.co.uk 5 star review on 7th November 2023

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Posted 11 months ago

“Poorly packaged and all tiles arrived smashed”

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Posted 11 months ago

“Fast efficient delivery. Well packaged samples, good quality tiles.”

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Posted 11 months ago

“Very good service. Arrived very quickly and well packaged, slight chip on one but over bought so not a problem. Liked the fact we could buy tiles individually as didn't need 2 whole packs as only using it for utility splash back so would be a lot of wastage. Very few tiles now are 20cm square. Love the art deco design.”

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Posted 11 months ago

“Really helpful being able to order multiple samples to avoid a costly mistake, but also trial something a bit more "out of the box" Well packaged and arrived promptly. Order duly made... for 5m2 of tiles I never would have otherwise purchased”

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Posted 11 months ago

“Have used Tile.co.uk twice recently. I am very impressed with the speedy service and delivery. Very easy to place an order. Tiles are extremely well packed for delivery. Excellent service. Many thanks.”

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Posted 11 months ago

“Nothing much to say other than when my tiles arrived they were just as gorgeous as I had hoped. Can’t wait to get them in the wall. They arrived pretty quickly undamaged too. Big thumbs up”

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Posted 11 months ago

“yep those are the ones I need. quick delivery”

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Posted 11 months ago

“Ordered sample tiles and they arrived very quickly.”

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Posted 11 months ago

Tile.co.uk is rated 4.5 based on 460 reviews