Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.58

4.6 Rating 759 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First ordered a sample, loved it so I ordered what I needed.”

Helpful Report

Thank you for your great review! If you do have any questions, please do give our team a call.

“Very fast delivery,a beautiful selection of tiles.”

Helpful Report

Thank you for the review, it really means a lot to us! If you do have any questions, please do call our team.

“Was looking for tiles for the kitchen and had plenty to choose from. Pleased to see you could order samples, some of them free if you didn't want a full tile. Samples came very quickly and well protected. Good quality tiles and so have ordered enough to finish the kitchen”

Helpful Report

Hi there! Thank you for your incredible 5-star review! We're thrilled to hear that you found plenty of options for your kitchen tiles and appreciated our sample ordering service. It’s great to know that the samples arrived quickly and in excellent condition. Providing high-quality tiles for our customers is what we strive for, and we’re excited that you found what you needed to complete your kitchen project. If you need anything else or have any questions, please feel free to reach out. We look forward to assisting you again in the future! Best regards, Roger Tile Warehouse Team

“Great service, The free samples arrived very quickly. Unfortunately not the colour we required.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am sorry to hear that your recent purchase, wasn't quite the colour match you had hoped for. If you require any further assistance, we we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Good quality tiles, very quick delivery, friendly driver 🙂”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the quality of our tiles, delivery service and the courier providing the delivery. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“The large sample was smashed on arrival insufficient packaging”

Helpful Report

Thank you for the review. We do apologise for the damage. We have made contact directly with you to resolve the issue for you. Look forward to hearing from you soon.

“Sample tile delivered quickly and exactly what I’m looking for.”

Helpful Report

Thank you for the review, it means a lot to us! If you need any advice on your upcoming project, please do give our team a call.

“Requested a sample which arrived within a few days, excellent service”

Helpful Report

Thank you for your great review! If you do need any advice on your future project, please do give our team a call.

“The tiles were of a good standard however the delivery driver was not very helpful. He basically dumped the tiles outside the door and drove off. Luckily there were workmen in the area who helped move the tiles to a more suitable place. I would recommend if the delivery is more helpful.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse, I am sorry to hear that you were unhappy with the delivery service we provide. I will make note of your feedback and pass this to the relevant department. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“The tiles arrived on time and in good condition. Kerbside delivery only which is understandable but would have appreciated more of a service and more comprehensive delivery updates.”

Helpful Report

“I sent for a sample sheet of mosaic , which came very quickly . Nice quality and good price”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. As a company we always aim to provide great service. I am happy to hear your delivery arrived quickly and you were happy with both the quality and price.

“Excellent, speedy service”

Helpful Report

Hi Linda! Thank you for the fantastic 5-star review! We're so glad to hear that you experienced excellent and speedy service. Your satisfaction is our priority, and your kind words motivate us to keep delivering our best. If you need any further assistance, please feel free to reach out. We look forward to serving you again soon! Best regards, Roger Tile Warehouse Team

“My order was for a very small number of tiles but nevertheless it was dealt with quickly and the tiles delivered on the date advised.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that your order has dealt with quickly and delivered on time. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Samples arrived super fast and very well packed.”

Helpful Report

Thank you so much Sally for your 5-star rating! We are thrilled to hear that your samples arrived faster than expected and well-packed. We appreciate your feedback on our product and service! If you need to speak a member of the team simply give us a call on 0800 138 1668 or alternatively email customerservice@tilewarehouse.co.uk. Thanks again for the review. Kind regards, The Tile Warehouse Team

“Brillant fast response to my order.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. As a company our aim is to always provide excellent customer service to our customer’s, so it is great to hear that you were happy with the service we provided. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Very good range of tiles at reasonable prices. Excellent customer service”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our ranges and the prices we offer. As a company our aim is to always provide excellent customer service to our customer’s, so it is great to hear that you were happy with the service we provided. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“prompt and as expected”

Helpful Report

Thank you, Justin, for the 5-star rating! It's great to hear that the service provided by Tile Warehouse met your expectations. If you need to speak to a member of the team feel free to contact us by email customer.service@tilewarehouse.co.uk or give us a call on 0800 138 1668. Thanks again. Tile Warehouse

“Fast Service, good price, easy to use website”

Helpful Report

Thank you so much, Daniel, for giving us a 5 star rating! We appreciate your kind words about our fast service, good price, and easy-to-use website. If you need any additional support from the Tile Warehouse team feel free to drop us an email at customerservice@tilewarehouse.co.uk or alternatively give us a call on 0800 138 1668. Thank you again.

“Lots of choice and great quality”

Helpful Report

Thank you, Lavinia for taking the time to write a review, about your experience with Tile Warehouse. I am so happy to hear that you were pleased choice of tiles we provided, as well as the quality of tiles we offer.

“Very quick delivery”

Helpful Report

Thank you for leaving us a review! If you have any questions, please do call our team.

Tile Warehouse is rated 4.6 based on 759 reviews