Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 464 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 464 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly sent out samples requested.”

Helpful Report

Thank you for taking the time to leave a review about your Tile Warehouse experience. It is great to hear that you received your sample tiles, in a quick time frame.

“It’s a great tile. I would highly recommend it!”

Helpful Report

Thank you for taking the time to leave a review about your Tile Warehouse experience. It is great to hear that you have enjoyed our tile and would highly recommend it.

“Very good and quick service”

Helpful Report

“Colour of tile arrived did not match sample or colour shown on the website - very disappointed”

Helpful Report

Hi Elliott, Thank you for taking the time to leave a review about your recent experience with Tile Warehouse. We are sorry to hear that you are unhappy with the delivery of your recent order. We can see that one of our team members, is currently looking into this matter with you. I hope we are able to resolve this issue.

“Tile samples Arrived very quickly. All seemed good quality but not quite colour I was looking for.”

Helpful Report

Thank you so much for leaving your recent review about your experience with Tile Warehouse. It is great to hear that the sample tile ordered, arrived quickly and was of a good quality.

Thank you so much for your 5-star rating of Tile Warehouse. Glad you loved the service. It's a shame the colour wasn't quite right for your project but if we can help in any other ways with additional free samples please get in contact. Thank you again for your feedback!

“Excellent service, prompt delivery and beautiful tiles. Very satisfied thank you.”

Tile Warehouse 5 star review on 15th May 2023

Helpful Report

“A review of what? Im still waiting on delivery and had nothing from the courier when ive paid for certain day delivery”

Helpful Report

Thank you for taking the time to review your experience with Tile Warehouse. I am sorry to hear that you are currently having issues your recent order. I have looked through our system and can see that you are currently in contact with our customer service team, regarding this matter. Please be assured this will be looked into for you.

“Sample tiles arrived quickly, thank you.”

Helpful Report

Thank you for taking your time to review your recent experience with Tile Warehouse. It is great to hear that your sample order arrived quickly. If you require any further assistance, with a future purchase, please do not hesitate to contact us via email at customerservice@tilewarehouse.co.uk or via the phone on 0800 138 1668

“Excellent service, good communication and a superior quality product. Delighted with The Tile Warehouse and with the guys who made the delivery who went above and beyond in helping us get the tiles in the house.”

Helpful Report

Thank you so much for providing us with a 5 star review. It is great to hear that you are impressed with our excellent service, good communication and our superior quality products. It is also a pleasure to hear that our team went above and beyond in helping you.

“Great service, arrived quickly”

Helpful Report

Thanks for taking the time to post your feedback. It's great to hear you were pleased with our service.

“Ordered tile samples which arrived really quickly. Good quality.”

Helpful Report

Thank you for taking the time to send us your review. It is great to hear they arrived in a satisfactory time, and that you were pleased with the quality of the tiles.

“Sent the wrong tile”

Helpful Report

We're very sorry to hear that you've received the wrong tile. We've arranged for another tile to be sent out today with our compliments. Apologies for any inconvenience. Regards, Tile Warehouse

“Delivered as expected on time and very well parcelled”

Helpful Report

Thank you for taking the time to post your review. It is nice to hear you are pleased with your Tile Warehouse purchase.

“Very quick response to order and delivered the next day. First Class service and highly recommend to all customers.”

Helpful Report

Thank you very much for your kind words regarding the service you have received from Tile Warehouse. It is great to hear that you are impressed with our quick response times, and the option of next day delivery. We as a company are also extremely happy to hear, that you would be willing to recommend us to other customer's

“Brilliant samples which arrived very quick, a good company to do business with”

Helpful Report

Thank you for you kind words regarding your recent purchase through Tile Warehouse. We are happy to your samples arrived quickly and were brilliant. If you require any further assistance in the future, please do not hesitate to get in contact.

“Great thanks”

Helpful Report

Thank you for leaving a 5 star review about your experience with Tile Warehouse.

“Good products and first class after sales help with some tiles that were broken on delivery. These were swiftly and generously replaced. I would recommend and certainly use Tile Warehouse again.”

Tile Warehouse 5 star review on 21st April 2023

Helpful Report

Thank you for your kind words regarding the service you have received from Tile Warehouse. It is great to hear that our team, were able to help resolve your issue in a swift manor. It is also great to hear that the service provided was one of a first class nature. If you require any assistance in the future please do not hesitate to give use a call on 0800 138 1668 or drop us an email at customerservice@tilewarehouse.co.uk

“Very quick delivery of free samples, which are really good quality.”

Helpful Report

Thank you for taking the time to review your recent experience with Tile Warehouse. We are happy to hear that you were impressed with our free quick sample delivery service. It is also great to hear that you like the quality of tile, we provide. If you require any assistance please do not hesitate to give us a call on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Ordered 17 tiles and most of them arrived broken or chipped so could not use them. I will not order again”

Helpful Report

Thank you for leaving a review about your recent order experience with Tile Warehouse. I am so sorry to hear that your order arrived broken and chipped. I have looked through our system, and can see that one of the team, have been in contact with yourself about this issue. If you still require assistance we can be called on 0800 138 1668 or emailed at customerservice@tilewarehouse.co.uk

“Quick delivery, well packaged item. Good quality product.”

Helpful Report

Thank you so much for your 5 star rating! We are made up that you were pleased with the quick delivery, well packaged tiles, and good quality product. Your satisfaction is our number one priority, so it's fantastic to hear that you were completely satisfied with our services. Thank you again from everyone at Tile Warehouse.

Tile Warehouse is rated 4.5 based on 464 reviews