Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.57

4.6 Rating 706 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely finish”

Helpful Report

Hi Analyn! Thank you for your lovely 5-star review! We're so pleased to hear that you are happy with the finish of your tiles. It means a lot to us to know that our products are meeting your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“I purchased the multipurpose surface cleaner to keep my tiles looking great.”

Helpful Report

Hi Paul! Thank you for your amazing 5-star review! We're delighted to hear that you're using our multipurpose surface cleaner to keep your tiles looking great. It's always wonderful to know our products are making a positive difference for our customers. If you ever have questions or need more tips on tile care, don't hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Friendly staff, we ordered 46m2 of the Finwwod brown tiles, they were delivered within 3 days by a very helpful and efficient delivery driver. We got a great deal on our purchase and are extremely happy with our order.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our friendly staff and efficient delivery made your experience a positive one. It’s great to know you're happy with your tiles and the deal you received. If you need anything else or have more projects in mind, just let us know. We’re always here to help! Best regards, Roger Tile Warehouse Team

“My tenant hasn't installed the tiles yet.”

Helpful Report

Hi John! Thank you for your 5-star review! We appreciate your feedback and hope the tiles meet your expectations once they're installed by your tenant. It’s always exciting to hear about new projects, and we’re here to support you if you have any questions or need assistance along the way. Best regards, Roger Tile Warehouse Team

“Super fast delivery excellent price what more do you need.”

Helpful Report

Hi Ian! Thank you for your amazing 5-star review! We’re so glad to hear that you were impressed with our fast delivery and excellent prices. It’s our goal to provide the best service possible, and your feedback truly makes our day! If you have any questions or need assistance in the future, don’t hesitate to get in touch. We’re here for you! Best regards, Roger Tile Warehouse Team

“Very pleased with my purchase, communication and delivery. Would use again.”

Helpful Report

Hi Alan! Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’re pleased with your purchase, as well as our communication and delivery service. It’s always great to know that our efforts contribute to a positive experience! If you ever need assistance or have future projects in mind, please don’t hesitate to get in touch. We’re here to help! Best regards, Roger Tile Warehouse Team

“Great service on ordering and delivery . Delivered on time with no damages , good quality tiles . Would definitely recommend as decent prices as well.”

Helpful Report

Hi Paul! Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a great experience with our ordering and delivery service, and that everything arrived on time and in perfect condition. It's wonderful to know you found our tiles to be of good quality and at decent prices! If you need any more assistance or have future projects in mind, don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Great range easy to order fast delivery”

Helpful Report

Hi Denis! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our range great and that ordering was a breeze for you. Fast delivery is key for us, and it's wonderful to know we've met your expectations! If you need any further assistance or have more projects in mind, feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Helped out massively and quick delivery. Thank you!”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We’re delighted to hear that we could help you out and that you appreciated the quick delivery. Making our customers' experience smooth and efficient is what we strive for! If you need any further assistance or have more projects in mind, don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Tiles were perfect colour match that good I ended up ordering twice more as I found I could put them in other places.delivery was quick and well packaged can't fault the company.”

Helpful Report

Hi Kevin! Thank you so much for your amazing 5-star review! We're thrilled to hear that the tiles were the perfect color match for your needs and that you found them versatile enough to order more for other spaces. It's great to know our delivery met your expectations as well! If you have any more projects in mind or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Good products promptly delivered”

Helpful Report

Hi Paul! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our products to be of great quality and that your delivery was prompt. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark. If you need anything else or have any questions, don't hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Quick, Sharp and efficient from order to delivery”

Helpful Report

Hi Anthony! Thank you for your fantastic 5-star review! We're thrilled to know that you found our service quick, sharp, and efficient from start to finish. It's our goal to make the ordering and delivery process as seamless as possible for our customers, and your feedback reinforces that we're on the right track. If there’s anything more we can assist you with or any questions you have, please feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“it is the four time that you send me the rewien Hope this one is the last one.”

Helpful Report

Hi there! Thank you for your 5-star review! We truly appreciate your patience and hope this response finds you well. Your feedback is invaluable to us, and we are here to assist you with any needs or questions you might have. Please don’t hesitate to reach out if you need anything further. We're always here to help! Best regards, Roger Tile Warehouse Team

“I contacted them by phone (ref.Oliver I think). He couldn't have been more helpful. I needed a sample offcuts to repair a bathroom wall due to water damage. He advised me that an offcut was not available but would send me a full size tile (30x60) for no cost, it arrived 2 days later. The tile was of excellent quality at a competitive price,”

Helpful Report

Hi Tony! Thank you for your wonderful 5-star review! We're thrilled to hear that Oliver provided you with such helpful service. It’s great to know the tile arrived promptly and met your expectations for quality. At Tile Warehouse, we’re committed to ensuring our customers have the best experience possible, and your feedback truly highlights that. If you have any other questions or need further assistance, feel free to reach out anytime. We're always here to help! Best regards, Roger Tile Warehouse Team

“Efficient , quality products”

Helpful Report

Hi there! Thank you for your amazing 5-star review! We’re delighted to hear that you found our products to be of high quality and our service efficient. At Tile Warehouse, we take pride in providing the best for our customers, and your feedback is greatly appreciated. If you have any questions or need further assistance, don’t hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Great service simple and efficient”

Helpful Report

Hi Lorna! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service simple and efficient. At Tile Warehouse, we strive to make everything as straightforward as possible for our customers, and your acknowledgment means the world to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Fast delivery of samples ,I requested.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you received your samples quickly. At Tile Warehouse, we pride ourselves on our fast and efficient service, and it's wonderful to know we met your expectations. If there's anything more you need or if you have any questions, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“a service above and beyond of I have experienced with this company , outstanding, congratulations..”

Helpful Report

Hi Aissa! Thank you for your outstanding 5-star review! We're so grateful for your kind words and thrilled to hear that you had a service experience above and beyond your expectations. It’s always our goal to provide exceptional service, and your recognition means a lot to us. If there's anything else you need or any questions you have, please feel free to reach out. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Easy customer experience and delivery as promised thank you”

Helpful Report

Hi Jeff! Thank you for your amazing 5-star review! We're thrilled to hear that you had an easy customer experience and that delivery met your expectations. At Tile Warehouse, we aim to make the entire process as seamless as possible, and it’s wonderful to know we achieved that for you. If you need anything else or have any questions, just let us know. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Speedy delivery and good prices”

Helpful Report

Hi Alya! Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our speedy delivery and found our prices to be competitive. At Tile Warehouse, we strive to offer both efficiency and affordability, and it’s great to know we hit the mark for you. If you ever have any questions or need assistance, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 706 reviews