Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,483 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,483 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 5 star review on 13th October 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived quickly & in good condition”

Helpful Report

Hi there, Thank you for your great 4-star review! We're delighted to hear that your order arrived quickly and in good condition. We aim to provide our customers with efficient service and quality products, so it’s wonderful to know we hit the mark for you! If you have any questions or need assistance in the future, feel free to reach out! Best wishes, Team Tile Warehouse

“A good price and prompt delivery”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our prices appealing and enjoyed our prompt delivery service. Providing a smooth experience for our customers is our top priority, and your feedback means a lot to us. If you need anything else in the future, please don't hesitate to reach out! Warm regards, Team Tile Warehouse

“Great to deal with”

Helpful Report

Hi Steve, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience dealing with us. Your satisfaction means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, just let us know! Warm regards, Team Tile Warehouse

“Tiles were as described. Well packaged and delivered with no breakages. Budget friendly too! Really pleased with the final look.”

Helpful Report

Hi Jo, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that the tiles met your expectations and arrived in great condition. It's wonderful to know you found them budget-friendly and that you're pleased with the final look – that’s the best compliment we could ask for! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Team Tile Warehouse

“The choice was good. Ordering was easy. And when the tiles turned up, was so happy. They look amazing. I would definitely recommend Tile Warehouse.”

Helpful Report

Hi there! Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our selection satisfying and that the ordering process was a breeze for you. It's wonderful to know that you're happy with the gorgeous tiles – your recommendation means the world to us! If you have any questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Did not like the refund policy as there's no facilities to return left over extra tiles.”

Helpful Report

Hi there! We do have a returns policy as per the website, all you need to do is ask us for a form to attach to the goods, return them and we will give you a refund for the goods. If you have any other concerns or need further assistance, please don't hesitate to reach out to customerservice@tilewarehouse.co.uk Warm regards, Team Tile Warehouse

“Excellent service,rang up spoke to a very nice patient gentleman who explained and talked me through everything,ordered the tiles 2 days later tiles arrived and on time,the tiles look very nice and excellent quality haven't had them put on the step so can't tell you what they are like down”

Helpful Report

Hi Yvonne, Thank you for taking the time to leave us a lovely 4-star review! We're delighted to hear that you received excellent service from our team. It's wonderful that your tiles arrived on time and that you find them to be of great quality. We hope they look fantastic on your step once you have them installed! If you have any questions or need further assistance, please feel free to reach out to us anytime. Best wishes, Team Tile Warehouse

“I ordered quarry tiles & they are just what we expected. Good quality, price & delivery”

Helpful Report

Hi there! Thank you for the fantastic 5-star review! We're so glad to hear that the quarry tiles met your expectations and that you are pleased with the quality, price, and delivery. Your satisfaction is our top priority! If you need any assistance in the future or have further questions, please don’t hesitate to reach out! Best wishes, Team Tile Warehouse

“Great value products however quite a few tiles were broken but it was fine because they were ones to be cut. Quick delivery. Good price.”

Helpful Report

Hi there, Thank you for your 4-star review! We truly appreciate your feedback regarding the tiles, and we’re glad to hear that you found our products to be great value. Quick delivery is always our goal, so it's fantastic that we met that expectation for you. If you need any support or have further questions, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Delivered on time and safely (nothing broken). Delivery driver very helpful in placement of delivery. As photo shows, just finished grouting and final clean and 'polish' still to do once grout set. Cutting tiles was an interesting challenge.”

Helpful Report

Hi there! Thank you for your great 4-star review! We're pleased to hear that your tiles were delivered safely and that the driver was able to assist with the placement. It sounds like you're making excellent progress with the grouting! Cutting tiles can be a fun challenge, and we're glad you're tackling it. If you need any further assistance or have any questions along the way, feel free to reach out! Warm regards, Team Tile Warehouse

“I recently renovated my bathroom and tiles I purchased here exceeded my expectations. The delivery was prompt, and the packaging was impeccable, ensuring that all tiles arrived in perfect condition. The quality and style of the tiles were even better than what I had seen on the website. The finish is stunning. My builder was also impressed, noting that the tiles are heavy and of excellent quality based on his extensive experience. The final outcome is a beautifully styled bathroom that not only looks fantastic but is also easy to clean. I am incredibly satisfied with my purchase and would highly recommend these tiles to anyone looking to enhance their space.”

Tile Warehouse 5 star review on 2nd October 2025

Helpful Report

Hi Liz, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that the tiles exceeded your expectations and that the delivery was prompt and well-packaged. It's music to our ears that both you and your builder noticed the quality and style – it really makes a difference in your renovation projects! We're thrilled that your new bathroom looks fantastic and is easy to maintain. We truly appreciate your kind recommendation and look forward to helping you with any future projects! Warm regards, Team Tile Warehouse

“Excellent tiles. Excellent delivery. Professional team. Thanks”

Helpful Report

Hi Ncube, Thank you so much for your excellent 5-star review! We’re thrilled to hear that you’re pleased with our tiles and the delivery service. Our professional team is always here to ensure a great experience for our customers. If you need any further assistance, please don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Great communication and ordering. We delayed delivery which was great as we do not have to worry when our bathroom is started as they should be delivered on the date we asked for. Also it was a great price considering all other tile sellers, cannot wait to see them on the wall.”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you appreciated our communication and the flexibility with your delivery. It’s great to know you found our prices competitive too! We can’t wait for you to see your tiles on the wall—they’ll look fantastic! If you need anything else or have more questions, just let us know! Warm regards, Team Tile Warehouse

“Great tiles and looks fab. Quick delivery”

Helpful Report

Hi Barney, Thank you for your amazing 5-star review! We're thrilled to hear that you love the tiles and that the delivery was quick. It’s fantastic to know they look fabulous in your space! If you need any help or have questions, just let us know! Best wishes, Team Tile Warehouse

“Great price , service and fast delivery”

Helpful Report

Hi Phill, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed our great prices, service, and fast delivery. It's always our aim to provide a seamless experience for our customers! If you need anything else or have any questions, please don’t hesitate to reach out. Best wishes, Team Tile Warehouse

“Great prices for good quality tiles..Prompt delivery. Definitely would use them again.”

Helpful Report

Hi Linda, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our prices great and that you enjoyed prompt delivery. It's wonderful to know that you would consider using us again! If there's anything else we can help you with, please feel free to reach out. Warm regards, Team Tile Warehouse

“Great prices for good quality tiles..Prompt delivery. Definitely would use them again.”

Helpful Report

Hi Linda, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our prices great and that you were pleased with the quality of our tiles. It’s fantastic to know that our delivery met your expectations as well. Looking forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Great products and an unbelievable price. The finished result was amazing - would definitely recommend to friends and family.”

Helpful Report

Hi Karen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you loved our products and found them at such a great price. Your recommendation means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“I ordered a quantity of floor tiles for my garage/utility room/cloakroom area and they were delivered when I requested. The delivery man was most helpful in helping me to put the tiles where they were needed for the tile laying contractor to install them. A very good experience at a reasonable cost. Thank you.”

Helpful Report

Hi Chris, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your order arrived on schedule and that our delivery team was able to assist you in getting the tiles to the right spot. It’s great to know you had a positive experience at a reasonable cost! If you need anything else or have any questions, just give us a shout! Warm regards, Team Tile Warehouse

“Good quality tile and very fast delivery”

Helpful Report

Hi Mark, Thank you for your amazing 5-star review! We're thrilled to hear that you are satisfied with the quality of our tiles and that the delivery was fast. It’s always great to know we're hitting the mark for our customers. Should you need any further assistance or have questions, please don’t hesitate to reach out! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,483 reviews