Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 698 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped out massively and quick delivery. Thank you!”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We’re delighted to hear that we could help you out and that you appreciated the quick delivery. Making our customers' experience smooth and efficient is what we strive for! If you need any further assistance or have more projects in mind, don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Tiles were perfect colour match that good I ended up ordering twice more as I found I could put them in other places.delivery was quick and well packaged can't fault the company.”

Helpful Report

Hi Kevin! Thank you so much for your amazing 5-star review! We're thrilled to hear that the tiles were the perfect color match for your needs and that you found them versatile enough to order more for other spaces. It's great to know our delivery met your expectations as well! If you have any more projects in mind or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Good products promptly delivered”

Helpful Report

Hi Paul! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our products to be of great quality and that your delivery was prompt. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark. If you need anything else or have any questions, don't hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Quick, Sharp and efficient from order to delivery”

Helpful Report

Hi Anthony! Thank you for your fantastic 5-star review! We're thrilled to know that you found our service quick, sharp, and efficient from start to finish. It's our goal to make the ordering and delivery process as seamless as possible for our customers, and your feedback reinforces that we're on the right track. If there’s anything more we can assist you with or any questions you have, please feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“it is the four time that you send me the rewien Hope this one is the last one.”

Helpful Report

Hi there! Thank you for your 5-star review! We truly appreciate your patience and hope this response finds you well. Your feedback is invaluable to us, and we are here to assist you with any needs or questions you might have. Please don’t hesitate to reach out if you need anything further. We're always here to help! Best regards, Roger Tile Warehouse Team

“I contacted them by phone (ref.Oliver I think). He couldn't have been more helpful. I needed a sample offcuts to repair a bathroom wall due to water damage. He advised me that an offcut was not available but would send me a full size tile (30x60) for no cost, it arrived 2 days later. The tile was of excellent quality at a competitive price,”

Helpful Report

Hi Tony! Thank you for your wonderful 5-star review! We're thrilled to hear that Oliver provided you with such helpful service. It’s great to know the tile arrived promptly and met your expectations for quality. At Tile Warehouse, we’re committed to ensuring our customers have the best experience possible, and your feedback truly highlights that. If you have any other questions or need further assistance, feel free to reach out anytime. We're always here to help! Best regards, Roger Tile Warehouse Team

“Efficient , quality products”

Helpful Report

Hi there! Thank you for your amazing 5-star review! We’re delighted to hear that you found our products to be of high quality and our service efficient. At Tile Warehouse, we take pride in providing the best for our customers, and your feedback is greatly appreciated. If you have any questions or need further assistance, don’t hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Great service simple and efficient”

Helpful Report

Hi Lorna! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service simple and efficient. At Tile Warehouse, we strive to make everything as straightforward as possible for our customers, and your acknowledgment means the world to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Fast delivery of samples ,I requested.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you received your samples quickly. At Tile Warehouse, we pride ourselves on our fast and efficient service, and it's wonderful to know we met your expectations. If there's anything more you need or if you have any questions, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“a service above and beyond of I have experienced with this company , outstanding, congratulations..”

Helpful Report

Hi Aissa! Thank you for your outstanding 5-star review! We're so grateful for your kind words and thrilled to hear that you had a service experience above and beyond your expectations. It’s always our goal to provide exceptional service, and your recognition means a lot to us. If there's anything else you need or any questions you have, please feel free to reach out. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Easy customer experience and delivery as promised thank you”

Helpful Report

Hi Jeff! Thank you for your amazing 5-star review! We're thrilled to hear that you had an easy customer experience and that delivery met your expectations. At Tile Warehouse, we aim to make the entire process as seamless as possible, and it’s wonderful to know we achieved that for you. If you need anything else or have any questions, just let us know. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Speedy delivery and good prices”

Helpful Report

Hi Alya! Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our speedy delivery and found our prices to be competitive. At Tile Warehouse, we strive to offer both efficiency and affordability, and it’s great to know we hit the mark for you. If you ever have any questions or need assistance, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“I haven't pay the tiles yet, but they look and feel a quality tile, ordered with grout, adhesive and backing boards at a very good price, The ordered was delivered without any damage, by a very helpful and courteous driver. Thanks for a great service.”

Helpful Report

Hi Phil! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with the quality of our tiles and the great price you received. It’s our goal to deliver both quality products and exceptional service. We're glad to know your order arrived in perfect condition and that our driver provided helpful service. If you have any questions or need further assistance, don’t hesitate to get in touch. We're here to help! Best regards, Roger Tile Warehouse Team

“Quality tiles value for. Money”

Helpful Report

Hi Frank! Thank you for your fantastic 5-star review! We're delighted to hear that you found our tiles to be of great quality and value for money. Your satisfaction means the world to us, and it’s always our goal to provide you with the best products at the best prices. If you have any questions or need assistance in the future, feel free to get in touch. We're here to help! Best regards, Roger Tile Warehouse Team

“Excellent, tiles arrived when they were planned to, looked liked I hoped they would. Brilliant stuff”

Helpful Report

Hi Andrew! Thank you so much for your amazing 5-star review! We’re thrilled to hear that your tiles arrived on schedule and met your expectations. It’s always our goal to provide you with the best quality and service, and we’re glad to see that reflected in your experience! If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Roger Tile Warehouse Team

“lovely tiles, easy to order and was notified when there was a discount on offer so managed to get them at a reasonable price. Only downside is the kerbside delivery, not always convenient especially if you have mobility issues, but thankfully we got lucky with a concerned driver who did what he could to help.”

Helpful Report

Hi there! Thank you for your lovely 5-star review! We’re so happy to hear that you enjoyed our tiles and found the ordering process easy. It’s great to know that our discount notifications were helpful for you! We appreciate your feedback regarding kerbside delivery, and we’re pleased to hear that the driver was able to assist you. Your comfort is important to us, and we’ll keep your comments in mind as we strive to improve our service. If you have any questions or need help in the future, please don’t hesitate to reach out. We’re always here to assist! Best regards, Roger Tile Warehouse Team

“Easy order , on time delivery , top service”

Helpful Report

Hi Paul! Thank you for your wonderful 5-star review! We're so pleased to hear that you found the ordering process easy, and that everything arrived on time with top-notch service. Your satisfaction is our priority, and it’s great to know we hit the mark! If you ever have any questions or need assistance, don't hesitate to reach out. We're always here for you! Best regards, Roger Tile Warehouse Team

“Next day delivery tiles which were just as described on the web site. Very Pleased”

Helpful Report

Hi Nigel! Thank you for your fantastic 5-star review! We're delighted to hear that you received your tiles the next day and that they matched your expectations from our website. It's always our aim to provide a smooth shopping experience! If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! Best regards, Roger Tile Warehouse Team

“Loved the tiles I bought for my kitchen. The Canaletto tile”

Helpful Report

Hi there! Thank you so much for your amazing 5-star review! We're thrilled to hear that you loved the Canaletto tile for your kitchen. It’s always wonderful to know that our products are making a difference in your space. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here for you! Best regards, Roger Tile Warehouse Team

“I will be definitely ordering tile from you in the next 3/4 but not this tile”

Helpful Report

Hi Remmie, Thank you for your review! We appreciate your interest in ordering tile from us in the future, even if this particular option isn't the right fit. We're constantly updating our selection, so we hope you'll find something you love next time. If you have any questions or need assistance while you’re deciding, please don't hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 698 reviews