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Tile Warehouse Reviews

4.6 Rating 738 Reviews
A-
Happiness Grade
Read Tile Warehouse Reviews

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,\nThorpe Way, Grove Park, Leicester

Tile Warehouse have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

96.88%
Industry Average
Smooth online transaction , A good competitive price free delivery on orders over £300. very good communication when i wanted to add more to my order. samples sent out which helped. delivered on date as i requested .good rapport with driver who was very professional. only one broken tile out of 16 boxes which was used by my tiler good quality tiles . very please and happy to recommend Tile Warehouse.
- NIR
good product at a great price, quick delivery as well will use again when needed
- BC
Speedy delivery and competitive price.
- Anonymous
A

Delivery - Fast

92.56%
Industry Average
Smooth online transaction , A good competitive price free delivery on orders over £300. very good communication when i wanted to add more to my order. samples sent out which helped. delivered on date as i requested .good rapport with driver who was very professional. only one broken tile out of 16 boxes which was used by my tiler good quality tiles . very please and happy to recommend Tile Warehouse.
- NIR
Very easy to deal with and excellent service quick delivery . Delivery courier very courteous and accommodating cannot find fault with anything highly recommend this company.
- Paul Spikins
Very helpful staff, very prompt service, delivery was next day. Would highly recommend,
- Christine Starr
B-

Refunds - Average

66.67%
Industry Average
Alexandros was helpful, courteous, efficient and speedy. My ‘complaint’ (some tiles broken during delivery) was dealt with so efficiently the agreed refund was back in my account the next day. Thanks very much for great customer service!
- Anonymous
Very happy to find the tile I liked at a very reasonable price. The delivery was spot on with a great driver. Inevitability we had a damaged tile. I contacted customer service and Alexandros replied within minutes. I had an offer of replace or refund. The replacement was delivered the next day. Now that is very good service and refreshing to be on the receiving end. Thank you guys. I’ll be back when I’m ready to tackle the hallway.
- Sarah Campbell
You dealt with my return and refund promptly
- John Montgomery
96.97%
Industry Average
Very easy to deal with and excellent service quick delivery . Delivery courier very courteous and accommodating cannot find fault with anything highly recommend this company.
- Paul Spikins
Very helpful staff, very prompt service, delivery was next day. Would highly recommend,
- Christine Starr
Delivered on the day I requested. Very efficient service. The tiler has now finished the job and I am happy. Nice pattern, and the image was true to what was delivered.
- Lucinda Brooks