Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 556 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 20th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Delivery communication spot on. Good prices”

Helpful Report

Good Morning, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Always informed about how the delivery was going to be and when. Lovely lady delivered the pallet where I asked her and overall very happy. The parcel was well wrapped and intact.”

Helpful Report

Good Morning, thank you for leaving your 5 star rating. We are pleased to hear you are happy with the delivery service you have received. Please do not hesitate to contact us should you require any further assistance. Kind Regards Emma

“I found Tile Warehouse is a superb company to deal with. Their website enabled me to request sample Tiles very easily, which arrived beautifully presented within two days. After ordering, the Tiles arrived two days later, very securely packed, with no breakages, and I now have a beautiful, totally transformed, bathroom. The Tile Warehouse is an excellent company to deal with, offering a very professional service, and excellent quality Tiles, at extremely good prices - would recommend 110%”

Helpful Report

Good Morning, thank you for taking the time to provide us with your 5 star rating. We are very happy to hear you are pleased with the service and products. Please do not hesitate to contact us should you require any further assistance. Kind Regards Emma

“Ordered a single tile for review, it came very quickly, very pleased with the service.”

Helpful Report

Good Morning, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards. Emma

“The sample was beautifully presented and made my selection much easier.”

Helpful Report

Hello, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Great service sample delivered very quickly. Good prices too.”

Helpful Report

Thank you for taking the time to leave us a review! If you have any questions, please give our team a call and we will be happy to help you.

“So good I am about to order some tiles.”

Helpful Report

Hello, Thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards Emma

“We were really impressed with the tiles we ordered. They were quick to arrive and in perfect condition. The customer service is great and happily added a note for the delivery driver as I could not be at home for a couple of hours on the day of delivery. Would certainly use again.”

Helpful Report

Hello, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Very easy to obtain samples and order, fast and efficient delivery and well packaged.”

Helpful Report

Hello, thank you for leaving your 4 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Really pleased. Very helpful prior to order. A Few tiles turned up broken, excellent customer service person had replacements dispatched within the hour. Can’t fault the quality of tiles or the service.”

Helpful Report

Hello, thank you for leaving us your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“The tiles came really well packaged so none broken. Really happy with the tile we have chosen, will be ordering soon.”

Helpful Report

Hello, Thank you for leaving your five star rating. I am pleased to hear you are happy with your order. Please do not hesitate to contact us should you require any further assistance. Kind Regards Emma

“Samples arrived very quickly!”

Helpful Report

Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Lovely tiles and great customer service!”

Helpful Report

Thank you for taking the time to leave us a great review, it means a lot to us! If you require any assistance, then do please give our team a call.

“Very impressed with tile warehouse they delivered my tile cutter sooner than expected and I was kept informed all the way. Very good price too will use again”

Tile Warehouse 5 star review on 10th October 2022

Helpful Report

Hi Shaun! Thank you for your wonderful 5-star review! We're thrilled to hear that your tile cutter arrived sooner than expected and that you appreciated our communication throughout the process. It's great to know you found a very good price too! If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again soon! Best regards, Roger Tile Warehouse Team

“Delivery of my samples was very easy and quick.”

Helpful Report

Thank you for taking the time to leave us a review. Our team is here to offer any advice you may need!

“Brilliant company, really quick delivery and great prices (we checked loads first)”

Helpful Report

Thank you for such a great review, we really appreciate it! If you need any project information support, please call our team.

“It was easy to purchase but the tile saw I bought has arrived and is faulty. Trying to get it exchanged is proving impossible. I continue to jump through hoops in providing information and photographs but still nothing is happening. Follow up customer service is more than poor.”

Helpful Report

Thank you for taking the time to leave us a review. We are working on your issue as we speak and aim to offer a resolution very soon.

“Very happy with the tile warehouse .”

Helpful Report

Hello, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards Emma

“Some tiles were broken on arrival but they quickly sent out replacement tiles. I do think the delivery charge for small amounts is excessive like mine.”

Helpful Report

Hello, Thank you for leaving your 4 star rating. I am happy to hear we resolved your issue quickly. We do have to charge a standard delivery fee as we are online only. Kind Regards Emma Assistant Manager

“Perfect from start to finish”

Tile Warehouse 5 star review on 11th September 2022

Helpful Report

Thank you for taking the time to leave us such a great review! If you do have any questions for our team, please do give us a call.

Tile Warehouse is rated 4.6 based on 556 reviews