Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.58

4.6 Rating 757 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

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“Very quick to send out free tile samples which were very nice”

Helpful Report

Thank you for taking the time to leave a review about your Tile Warehouse experience. We are happy to hear that your sample order arrived quickly and were as expected.

“Did not arrive on specified delivery date. Ended up costing me twice as much as took time off work and had to delay tradesman.”

Helpful Report

Thank you so much for taking the time to let us know about your experience with Tile Warehouse. We are sorry to hear that your delivery arrived after the specified date. Having investigated this, it was unfortunate that the driver experienced heavy volumes of traffic on the specified date and despite us keeping you updated on his progress, the driver just ran out of legal driving hours to complete the delivery, this was completed the next day. We apologise that the delivery was not everything we both hoped for, and we will convey the feelings to our carrier partner for their thoughts.

“Excellent packaging & delivery Good sample tiles”

Helpful Report

Thank you Kim for taking the time to leave a review about Tile Warehouse. We are really happy that your sample arrived excellently packaged and delivered.

“Ordered a sample firstly and it arrived fast and very well packaged. Ordered my fireplace porcelain tiles that I needed and they arrived in perfect condition. Lovely tiles and very happy that I used this company and will do for any future tiling.”

Helpful Report

Thank you Lissa for taking the time to leave a review about your experience with Tile Warehouse. We are really happy to hear you have been overall impressed with our company. We are glad that your order arrived quickly and in perfect condition. Please do let us know how your project goes and if you need any further assistance, please do not hesitate to drop us an email at customerservice@tilewarehouse.co.uk

“They were the only place I could find that had what I needed to match existing wall tiles for a bathroom where the bath was replaced by a walk-in shower.”

Helpful Report

Thank you Keith for taking the time to leave a review about your experience with Tile Warehouse. I am so glad to hear that we have been able to assist you with your tilling project, and had the tiles you required. If you require any further help with a future project, please do not hesitate to give us a call or drop us an email.

“Fantastic tile for the price, delivered exactly when I requested without any fuss.”

Helpful Report

Thank you for taking the time to leave a review about your experience with Tile Warehouse. We are really happy to hear, that you have been impressed with the fantastic prices we offer on our ranges. It is also great to hear that your order arrived on time and without any fuss. We hope that you decide to use Tile Warehouse for any of your future tile projects.

“Very pleased with the tiles and delivery”

Helpful Report

Thank you Dean for taking the time to leave a review about your experience with Tile Warehouse. We are really happy to hear, that you have been pleased with our selection of tiles. It is also great to hear that you were also pleased with delivery provided. We hope that you decide to use Tile Warehouse for any of your future tile projects.

“Sent for a tile sample,arrived promptly. Very efficient.”

Helpful Report

Thanks you for taking the time to send us your review and I am glad you were happy with the serve.

“Great products and fast delivery”

Helpful Report

Good Morning, We are really pleased that you are happy with your recent sample order, and the speedy delivery service. Thanks for letting us know.

“Easy to use, fast delivery, friendly staff”

Helpful Report

Good Afternoon Kerry, It is so pleasing to hear that you are happy with your Tile Warehouse experience. Thank you for taking the time to feedback to us.

“Great service but why are 30cm square black and white tiles almost impossible to find”

Helpful Report

Thank you for taking the time to leave a review about your experience with Tile Warehouse. It is great to hear that you have been impressed with the service provided. I am sorry to hear that your tile search is proving difficult. If you do require any help, please do not hesitate to give us a call on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Only ordered samples at the moment, easy to do and delivered very quickly. Impressed so far.”

Helpful Report

Thank you for taking the time to leave a review about your experience with Tile Warehouse. It is really great to hear that your are impressed with our quick sample delivery service and easy to use ordering system. If you do require any further assistance, please do not hesitate to give us a call or drop us an email

“Good quality of the product and quick delivery :)”

Helpful Report

Thank you for taking the time to leave a review about your overall experience of Tile Warehouse. We are happy to hear that you have be impressed with the quality of our products and quick delivery service.

“The sample Was a bit small but it’s fine”

Helpful Report

Thank you for leaving a review about your Tile Warehouse sample purchase. We are sorry that on this occasion the sample received was a bit small for your liking

“Quality tiles at a good price, very easy to use website with the added bo us of a tile calculator big varied selection of tiles all in one place plus fast delivery which you get updated on so you never miss it.”

Helpful Report

Thank you David for taking the time to leave a review about your experience with Tile Warehouse. We are so glad to hear, that you have been impressed with our website and all of its extra helpful tools and samples. It is also great to hear that your order arrived quickly and well tracked.

“Samples have arrived well packed and quickly”

Helpful Report

Hi David, Thank you for taking the time to leave a review about your recent Tile Warehouse experience. It is great to hear that your recent sample order arrived packaged well, and within a quick time .

“Excellent service and delivery”

Helpful Report

Thank you for taking the time to leave a review about your overall experience with Tile Warehouse. We are happy that the service you have received has been excellent as has the delivery service.

“I ordered some tile samples from here and they arrived quickly. The sample are excellent quality”

Helpful Report

Thank you Ross for leaving a review about your overall experience of Tile Warehouse. It is great to hear that your sample order arrived quickly and that you were impressed with the excellent quality, we provide.

“Order couple of free cut samples. Had no issues with postage and received the samples quickly.”

Helpful Report

Thank you for taking the time to leave a review about your recent sample purchase from Tile Warehouse. It is great to hear that your sample order arrived without issue and within a quick timeframe. If you do need any further assistance we are easily available by either phone or email. Once again, thank you for your review.

“Samples delivered quicker than I expected, well packaged. Great service!”

Helpful Report

Thank you for taking the time to leave a review about your experience with Tile Warehouse. It is really great to hear that your recent sample order, arrived quickly and well packaged. If you do decide to go ahead with a larger purchase, and require any assistance, please do not hesitate to drop us an email or call.

Tile Warehouse is rated 4.6 based on 757 reviews