Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 657 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the owner of the dwelling it was me who purchased the tiles not the tiler(ninajolley@aol.com) Not asked him how they were to work with but have seen the finished shower cubicle and it looks excellent. Delivery was to his home address - Nigel Speak”

Helpful Report

Hi Nigel! Thank you for taking the time to share your wonderful 5-star review! We're thrilled to hear that you're happy with the finished shower cubicle and your tile selection. It's great to know that everything went smoothly with the delivery too. If you have any questions or need assistance in the future, please feel free to reach out. We’re always here to help and look forward to your next project! Best regards, Oliver Tile Warehouse Team

“Excellent service fast delivery highly recommended”

Helpful Report

Hi Dean! Thank you for your outstanding 5-star review! We're thrilled to hear that you experienced excellent service and fast delivery. Your recommendation means the world to us! If you ever need assistance or have questions in the future, don’t hesitate to reach out. We can’t wait to serve you again! Best regards, Oliver Tile Warehouse Team

“Tiles as described packed well and delivered on time great service”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that your tiles were exactly as described, well packed, and delivered on time. It’s great to know that you had a positive experience with our service! If you have any questions or need further assistance in the future, don’t hesitate to reach out. We're always here to help and look forward to serving you again! Best regards, Oliver Tile Warehouse Team

“l will always return to tile warehouse they were very professional and helpful the delivery was as promised”

Helpful Report

Hi Michael! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service professional and helpful. It’s fantastic to know that your delivery was as promised. Your satisfaction is what we strive for! If you need any assistance in the future or have questions, don’t hesitate to get in touch. We look forward to welcoming you back soon! Best regards, Oliver Tile Warehouse Team

“Very quick efficient service. Thank you”

Helpful Report

Hi Barbara! Thank you for your wonderful 5-star review! We're so glad to hear that you experienced quick and efficient service. Your satisfaction means the world to us! If you need anything else in the future or have any questions, please don’t hesitate to reach out. We look forward to serving you again soon! Best regards, Oliver Tile Warehouse Team

“Prompt delivery. Damaged tiles quickly replaced. Cannot fault the after-sales service. Thank you 🤩”

Helpful Report

Hi Sue! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you experienced prompt delivery and that any damaged tiles were quickly replaced. Our after-sales service is something we take great pride in, and it's fantastic to know that it met your expectations! If you ever need anything else or have any questions down the line, please don’t hesitate to reach out. We look forward to serving you again soon! Best regards, Oliver Tile Warehouse Team

“Absolutely superb customer service. Staff couldn't have been more informative and helpful.”

Helpful Report

Hi Carol! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you experienced superb customer service and found our staff to be informative and helpful. Your kind words truly motivate us to keep delivering the best service possible! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again soon! Best regards, Oliver Tile Warehouse Team

Hi Carol! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received superb customer service and found our team to be informative and helpful. Your kind words inspire us to keep up the great work! If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon! Best regards, Oliver Tile Warehouse Team

“Excellent customer service”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you experienced excellent customer service. Your kind words motivate us to keep providing the best experience possible! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help and look forward to serving you again soon! Best regards, Oliver Tile Warehouse Team

“Arrived very quickly and very well protected for post. Would use again no hesitation.”

Helpful Report

Hi Justin! Thank you for your fantastic 5-star review! We’re so glad to hear that your order arrived quickly and was well protected for shipping. Your trust in us means a lot! If you ever need anything else or have questions down the line, please don’t hesitate to get in touch. We’re here to help and can’t wait to serve you again! Best regards, Oliver Tile Warehouse Team

“absolutely fabulous service from on hand telephone help with ordering online to fast delivery”

Helpful Report

Hi Kath! Thank you for your wonderful 5-star review! We're delighted to hear that you received fabulous service from our team and that the delivery was fast. Your satisfaction is our top priority! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help and look forward to serving you again! Best regards, Oliver Tile Warehouse Team

“A good service delevered on time”

Helpful Report

Hi John! Thank you for your great 5-star review! We’re pleased to hear that you received a good service delivered on time. Your satisfaction is really important to us! If you ever need anything else or have questions, feel free to reach out. We’re here to help and look forward to serving you again! Best regards, Oliver Tile Warehouse Team

Hi John! Thank you for your excellent 5-star review! We’re thrilled to hear that you experienced good service delivered on time. Your satisfaction truly matters to us! If you have any questions or need assistance in the future, don’t hesitate to get in touch. We’re always here to help and can’t wait to serve you again! Best regards, Oliver Tile Warehouse Team

“I wasn't there when the delivery came but it was left ok, down the bottom of the drive near the garage & good packaging. There was enough tiles for my Dad's bathroom that has just been done & they look great. We chose primrose yellow for a lighter effect in the bathroom to go with the darker grey flooring we had. Looks great.”

Helpful Report

Hi Jane! Thank you for your fantastic 4-star review! We're thrilled to hear that the delivery went smoothly and that the tiles arrived in good condition. It sounds like you’ve created a beautiful space with the primrose yellow tiles and darker grey flooring! If you have any questions or need further assistance, don’t hesitate to get in touch. We’re always here to help and appreciate your support! Best regards, Oliver Tile Warehouse Team

“I phoned before buying they were really helpful and had a sample sent. Asked for advice about which adhesive to use. So I would recommend Tile Warehouse.”

Helpful Report

Hi Anne! Thank you for your fantastic 5-star review! We're thrilled to hear that our team was helpful and that you found the sample service beneficial. Your recommendation means so much to us! If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We’re here to help and can’t wait to serve you again! Best regards, Oliver Tile Warehouse Team

“Samples were sent very quickly”

Helpful Report

Hi Sally! Thank you for your fantastic 5-star review! We're thrilled to hear that your samples were sent out so quickly. Your feedback is truly appreciated! If you have any further questions or if there's anything else we can assist you with, please don’t hesitate to get in touch. We're always here to help! Best regards, Oliver Tile Warehouse Team

“Great customers services and good quality materials at fair prices”

Helpful Report

Hi Charlie! Thank you for your amazing 5-star review! We're thrilled to hear that you experienced great customer service and appreciated the quality of our materials at fair prices. Your feedback truly means a lot to us! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help and can’t wait to serve you again! Best regards, Oliver Tile Warehouse Team

“Good and bad”

Helpful Report

Hi Michael, Thank you for your honest review. We're glad to hear that you found some positives, but we're truly sorry to learn about the issues you experienced. It’s important to us that our delivery process meets your expectations, and we apologize for any shortcomings. Your feedback is invaluable as we strive to improve our services. Best regards, Roger Tile Warehouse Team

“Tiles were exactly as advertised and any issues I had we're immediately dealt with in a very professional and friendly way. I'd definitely recommend and use again.”

Helpful Report

Hi Sheba! Thank you for your amazing 5-star review! We're thrilled to hear that the tiles were exactly as advertised and that our team was able to resolve any issues promptly. Your recommendation means so much to us! If you need anything else or have any questions in the future, please don’t hesitate to reach out. We can’t wait to assist you again! Best regards, Oliver Tile Warehouse Team

“Hassle free from start to finish and super fast delivery”

Helpful Report

Hi Robert! Thank you so much for your fantastic 5-star review! We're thrilled to hear that your experience was hassle-free from start to finish and that you enjoyed our fast delivery. Your feedback is invaluable to us! If you need anything else in the future, please don’t hesitate to reach out. We look forward to assisting you again soon! Best regards, Oliver Tile Warehouse Team

“very good tiles and price communication was excellent and delivery good”

Helpful Report

Hi Mr Owen! Thank you for your wonderful 5-star review! We’re delighted to hear that you’re happy with our tiles, pricing, and communication. Your satisfaction is our top priority! If there's anything else we can assist you with in the future, don’t hesitate to reach out. We look forward to serving you again soon! Best regards, Oliver Tile Warehouse Team

“These tiles arrived to an off-shore island, with free delivery! I spoke twice to members of staff (just to clarify our location) and they couldn't have been more helpful. The tiles are a little paler that the photo shows, but that is no problem for us, as we are not matching anything. Thanks again for such excellent service. Jacqui”

Helpful Report

Hi Jacqui! Thank you for your fantastic 5-star review! We're so pleased to hear that your tiles arrived safely on the off-shore island, and that our team was able to assist you with your location queries. It's great to know that the color difference wasn't an issue for you! If you need anything else or have any further questions, please don’t hesitate to reach out. We look forward to helping you again in the future! Best regards, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 657 reviews