Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 657 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest trim going and that’s with delivery. Good product, not as rigid as some but perfectly suitable”

Helpful Report

Hi Andyman123! Thank you for your fantastic 5-star review! We're so glad to hear that you found our trim to be the most affordable option, and that it met your needs. We appreciate your feedback about the rigidity, and we're pleased it's working well for you! If you have any questions or need assistance down the line, please feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“🥇👈 very good quality”

Helpful Report

Hi Radu! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our tile quality very good. Your satisfaction is our priority, and your kind words mean a lot to us! If you have any questions or need assistance in the future, feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Great deal and service”

Helpful Report

“Have already written a short review above many Thanks Miss Carmen Long”

Helpful Report

Hi Miss Carmen! Thank you so much for your glowing 5-star review! We're thrilled to hear that you're satisfied with your experience. Your kind words mean the world to us! If you need any assistance or have questions in the future, please don’t hesitate to reach out. We’re always here for you! Best regards, Roger Tile Warehouse Team

“Great prompt service, thank you”

Helpful Report

Hi Robert! Thank you for your fantastic 5-star review! We're delighted to hear that you experienced great prompt service with us. Your appreciation means a lot to our team! If you need anything else or have any questions in the future, feel free to reach out. We’re always here to assist! Best regards, Roger Tile Warehouse Team

“Tiles samples arrived quickly and well wrapped. It’s great to have a choice of a full sized sample so you can really get a better idea of the finished project. There’s a great range of tiles.”

Helpful Report

Hi Lizzie! Thank you for your wonderful 5-star review! We're so glad to hear that your tile samples arrived quickly and well wrapped. We know how important it is to have full-sized samples for your project, and we're thrilled you appreciate our range! If you have any questions or need more assistance, don't hesitate to reach out. We're always here for you! Best regards, Roger Tile Warehouse Team

“Ordered sample tiles, they arrived within days and I was happy with both the tiles and the customer service!”

Helpful Report

“Fast delivery. Tiles all unbroken.”

Helpful Report

“Extremely good value and quick delivery. Great quality as well”

Helpful Report

Hi Suzanne! Thank you for your wonderful 5-star review! We're thrilled to hear that you found such great value and experienced quick delivery. Quality is very important to us, and we're so glad you noticed! If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help! Best regards, Roger Tile Warehouse Team

“tiles still looking good”

Helpful Report

Hi Susan! Thank you for your fantastic 5-star review! We're delighted to hear that the tiles are still looking good. Your satisfaction truly makes our day! If you ever have any questions or need further assistance, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Quick delivery and great customer service”

Helpful Report

Hi there! Thank you for the amazing 5-star review! We're so glad to hear that you experienced quick delivery and great customer service. Your satisfaction is our top priority, and it truly means the world to us! If you ever need assistance or have questions in the future, please feel free to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Product was fine BUT why do we bother giving you Delivery Address instructions which are then ignored. Our postal address is no use for our delivery address, that is why we give it to you. Delivery guys are not informed of this!”

Helpful Report

Hi Doug, Thank you for your feedback regarding your delivery experience. We apologise for the oversight in not following your delivery instructions, and we understand how frustrating this must be. Communication is key in these situations, and we appreciate you bringing this to our attention. The notes were captured in our system however it looks like the carriers notes have this vital piece missing. Your comments are essential for us as we strive to improve our delivery processes. If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out. Best regards, Roger Tile Warehouse Team

“Yes we love them just what we were looking for”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you found exactly what you were looking for. Your happiness is what drives us, and it means a lot to us! If you need anything else or have any questions in the future, please don’t hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Brilliant service and great prices”

Helpful Report

Hi Deborah! Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service and found great prices. Your support means so much to us! If you have any questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Quick delivery, quality tiles very impressed”

Helpful Report

Hi Sarah! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were impressed with the quick delivery and quality of our tiles. It means a lot to us to know that our efforts are appreciated! If you need anything else or have any questions down the line, please don’t hesitate to reach out. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Ordering was easy I had already had a sample. The tiles were delivered on time. Very happy with everything.”

Helpful Report

Hi Anne! Thank you so much for your amazing 5-star review! We're delighted to hear that you found the ordering process easy and that your tiles were delivered on time. Your satisfaction is incredibly important to us, and it truly makes our day to know you’re happy! If you need anything else or have any questions in the future, please feel free to reach out. We're here for you! Best regards, Roger Tile Warehouse Team

“Very helpful staff. Thanks Oliver and Co”

Helpful Report

Hi Stephen! Thank you for your fantastic 5-star review! We're so glad to hear that you found our staff helpful—Oliver and the team will be thrilled to know they made a positive impact! Your satisfaction is what we strive for. If you ever need assistance or have questions, please don’t hesitate to reach out. We’re always here for you! Best regards, Roger Tile Warehouse Team

“Had a few tiles come in my order that were cracked so sent a message to the team and they were very helpful sending out replacements very quickly. Couldn't fault the customer service will definitely recommend them if anyone asks about tiles. Thank you”

Helpful Report

Hi Cole! Thank you so much for your fantastic 5-star review! We're delighted to hear that our team was able to assist you promptly with the replacements. Your kind words about our customer service mean the world to us! We truly appreciate your recommendation, and if you ever need further assistance or have questions in the future, don’t hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“no problems at all good service would use again tiles look good in the shower”

Helpful Report

Hi Michael! Thank you for your amazing 5-star review! We're so glad to hear that everything went smoothly and that you're pleased with the tiles in your shower. Your satisfaction really means a lot to us! If you ever need anything else or have any questions in the future, just let us know. We look forward to serving you again! Best regards, Roger Tile Warehouse Team

“Excellent, just what I needed at a great price, would definitely order again from this online store.”

Helpful Report

Hi Lubester! Thank you for your wonderful 5-star review! We’re thrilled to hear that you found exactly what you needed at a great price. Your satisfaction is our top priority, and we’re grateful for your support. We look forward to serving you again in the future! If you have any questions or need assistance, don't hesitate to reach out. Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 657 reviews