Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.50

4.5 Rating 347 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

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“Good service”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Order arrived on time. Easy to use site”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our delivery service and easy to use website.

“First class service,no complaints whatsoever”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy to hear that the service provided was of a first class nature.

“Great service ordered tiles delivered quickly. Great customer service respond to emails immediately to my question I has.”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy to hear that not only were you impressed with our quick delivery service. But the overall experience provided was a great one. Thank you for your kind words.

“You dealt with my return and refund promptly”

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Thank you so much for the great review! We are so pleased that you are happy with the service. We hope to see you again soon.

“I ran out of Light Grey Grout in the middle of a job, so I ordered another 3kg bag via the Tile warehouse website. At 00.25hrs the day after the order was placed I was notified by email that my package was on its way and amazingly it arrived at around 11.30 am the same morning, perfectly packed and in good condition. Tremendous service, competing with Amazon Prime, but without the subscription fee. Tile Warehouse is an excellent company to deal with and I would recommend them 110% to any potential client.”

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“Excellent service”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy that you were impressed with the service we provided you with.

“Great service, quick and easy to navigate website”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our easy to navigate website and great quick service. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Really good speedy service!”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the speedy and good service we provide.

“Good price of tiles, decent quality and delivery on the selected day free of charge!”

Helpful Report

Thank you for taking the time to leave us such a great review! If you do need us then please do give our team a call or drop us an email.

“First ordered a sample, loved it so I ordered what I needed.”

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Thank you for your great review! If you do have any questions, please do give our team a call.

“Very fast delivery,a beautiful selection of tiles.”

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Thank you for the review, it really means a lot to us! If you do have any questions, please do call our team.

“Was looking for tiles for the kitchen and had plenty to choose from. Pleased to see you could order samples, some of them free if you didn't want a full tile. Samples came very quickly and well protected. Good quality tiles and so have ordered enough to finish the kitchen”

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“Great service, The free samples arrived very quickly. Unfortunately not the colour we required.”

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Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am sorry to hear that your recent purchase, wasn't quite the colour match you had hoped for. If you require any further assistance, we we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Good quality tiles, very quick delivery, friendly driver 🙂”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the quality of our tiles, delivery service and the courier providing the delivery. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“The large sample was smashed on arrival insufficient packaging”

Helpful Report

Thank you for the review. We do apologise for the damage. We have made contact directly with you to resolve the issue for you. Look forward to hearing from you soon.

“Sample tile delivered quickly and exactly what I’m looking for.”

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Thank you for the review, it means a lot to us! If you need any advice on your upcoming project, please do give our team a call.

“Requested a sample which arrived within a few days, excellent service”

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Thank you for your great review! If you do need any advice on your future project, please do give our team a call.

“The tiles were of a good standard however the delivery driver was not very helpful. He basically dumped the tiles outside the door and drove off. Luckily there were workmen in the area who helped move the tiles to a more suitable place. I would recommend if the delivery is more helpful.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse, I am sorry to hear that you were unhappy with the delivery service we provide. I will make note of your feedback and pass this to the relevant department. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“The tiles arrived on time and in good condition. Kerbside delivery only which is understandable but would have appreciated more of a service and more comprehensive delivery updates.”

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Tile Warehouse is rated 4.5 based on 347 reviews