Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,602 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 9th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service coupled with fantastic products and affordable prices. Would recommend this company.”

Helpful Report

“Ordered several samples which came quickly. I then ordered tiles for my kitchen which are beautiful. They came on time and were exactly what I wanted and were good value for money.”

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“An easy process and good quality tiles which look lovely, delivered quickly and efficiently”

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“We bought quarry tiles for a long corridor and a new utility room. We were delighted by the tiles themselves which look very classy, but we were also delighted with the service from Tile Warehouse. The original order came very quickly and so did an urgent second order for some bull nose tiles we needed to tile two steps leading into our kitchen. A great service all round. We would buy from Tile Warehouse again and can thoroughly recommend them.”

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“I was very happy with quick delivery.”

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“Great price. Great quality. Great service. There is no need to pay over the odds if you like the tiles. Samples arrived very quickly too. Highly recommend!”

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“Great service,good quality and fast delivery”

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“Fast delivery, good price.”

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“Service, price and delivery fine. Only slight problems where that no corner tiles available for the quarry tiles ordered and the grout proved to be a diifferent colour to the shown shown on the website - nearer to white than grey.”

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“The tile warehouse are exerlent for communications product and delivery all first class would definitely recommend them to all”

Tile Warehouse 5 star review on 12th November 2025

Helpful Report

“Great service with quick delivery and great product!”

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“Tile ware house customer service was excellent from start to Finnish. I was updated with delivery times/dates when there was a delay, my questions were answered promptly and professionally. When my delivery arrived I had some broken tiles, I spoke to the team at tile warehouse and within days my replacement tiles were delivered. Staff are very helpful. I felt like an appreciated customer (which you don’t get often these days)! The quality was excellent, exceeding expectations. I’d recommend tile warehouse to anyone purchasing tiles. Brilliant prices and very impressive service. Thank you.”

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“Love the goods, super efficient delivery !”

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“Good product and great price and service”

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“Easy to order, Delivery time as stated. Good. Tiles boxed as stated , Tiles look great. Well done all.”

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“quick easy service”

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“Great tile options , very quick service, I've bought tiles 2x from the company”

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“Helpful staff and Matrix Pebble Beige Matt Tiles very good value for money and look great but wish we hadn't bought the matching coloured grout - it doesn't match at all and looks dreadful - green instead of beige”

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“Big range of tiles, with quick sample delivery. Queries resolved very quickly and good communication about deliveries.”

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“Superb punctual delivery, lovely friendly and very helpful driver Thank you”

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Tile Warehouse is rated 4.5 based on 1,602 reviews