Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 2,010 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and very quick delivery”

Helpful Report

“From 1st communication to the delivery driver, ive received nothing but 1st class service from The Tile Warehouse. Once placing my order, I knew tyat the delivery would be kerb side, so I rang and explained I live on a busy main road with a raised kerb. The gentleman I spoke to went on Google Maps while on the phone and nited where was best to get the pallet to me. The day of delivery I was informed of an approximate time of delivery. The driver went above and beyond not to leave these on the pavement but to get the pallet through my narrow double doors of my shop. Absolutely fantastic service from start to finish. The tiles were well packaged and intact. I will definitely order from these again and also recommend to friends and family alike Thank you so much!!”

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“Easy to use web page, helpful good price, lots of selection good service”

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“Very helpful”

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“Great and quick service. I had to cancel an order and re order some more tiles, very easy and quick to refund original order.”

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“great free sample service which is really helpful in completing our new bathroom design thanks so much Tile Warehouse, we will pop into your Store this weekend.”

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“Absolutely outstanding service - Dean went over and beyond to help me quickly source and deliver the tiles and everything we needed. What a refreshing transaction - people to talk to and so so helpful. 20 stars Tile Warehouse - I'll be back for more! Thank you!”

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“Easy ordering online”

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“Excellent service. Will use you again. Thanks.”

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“Fantastic website. Well stocked, informative and easy to navigate”

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“My chat wasn’t answered, and free delivery was offered then suddenly withdrawn. Not happy”

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“Great service from start to finish, even with a return required. thank you”

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“Customer service”

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“Really appreciated being able to ask for tile samples - researched online the types of material and easiness of care before making my choice. Also useful is the guide to working out square footage/metre”

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“Good variety of products, easy ordering and prompt delivery.”

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“The tiles I ordered where Souk blue Morrocan and where lovely Spanish tiles. My tiler was pleased. I was kept up to date with delivery which came a day late but it was all good. I was able to cancel a subsequent small order as I had over 4 boxes left with no issue as it hadn't shipped. I'm using the excess tiles on my small hall and keeping the rest as spares. I had a great experience but would get a sample first before ordering a large quantity.”

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“Very speedy delivery and very straight forward order process”

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“They were helpful, quick to respond the the sample was excellent quality and arrived so well wrapped.”