Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,887 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 18th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some free sample tiles for a project. It's great that they offer this as we had to see how the tiles matched in with the rest of the colour scheme in our kitchen. We didn't end up choosing our tiles from Tile Warehouse but we received great service and I think we got a no-pressure follow-up call from them which was a nice touch.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the free sample tiles helped you check the colour scheme in your kitchen, and that you experienced good service with a no-pressure follow-up call. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Tile Warehouse produce quality products! I ordered some red quarry tiles to repair an external step. They arrived in perfect condition and just what I required! Could not find the required tiles in Cumbria! Many thanks to the Tile Warehouse, from a very satisfied customer! Yours : Derek Sim. (Carlisle).”

Helpful Report

Hi there, Thanks for the great review. We’re glad the tiles arrived in perfect condition and just what you required. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“The tiles and stuff are fine. But my surname has a hyphen in it. Guess what you can't have in the Last Name field on the Checkout page? That's right, letters only. No use to me. Lazy design. Crops up all over the place and gets right on my nerves.”

Helpful Report

Hi Richard, Sorry for the hassle with the surname field. I understand how frustrating that is. We’re looking into letting hyphens be accepted in the Last Name field and will pass this to our development team. In the meantime, if you need to proceed urgently, please share your order number and I can arrange a manual update or alternative checkout option so your surname appears correctly. Kind regards, Team Tile Warehouse

“Great service, great price, great delivery”

Helpful Report

Hi there, Thanks for the great review. We’re glad the service, price and delivery met your expectations. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I’m so pleased with these tiles ,the colour is true to what is on screen. Ordering was easy and the parcel arrived promptly and well packaged. The price was extremely reasonable and I can’t wait to see them on the wall. I ordered these when my husband was ill and he predicted it would be a disaster as I hadn’t consulted him first, however he now agrees with me about the quality,price and efficiency.”

Helpful Report

Hi there, Thanks for the great review. We’re really glad you’re pleased with the tiles and that ordering was easy, delivery prompt, and the price reasonable. It’s lovely to hear your husband’s approval too—thanks for sharing. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very happy with these tiles , and they also came at a good price. Will be ordering some more in the near future for the bathroom.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you’re happy with the tiles and the price. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“We ordered with ease and delivery was unbelievably quick. We had a problem which was soon put right by their excellent customer service agent Oliver who was so professional and great at communicating . We would definitely order from this company again.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the ordering was easy, delivery was quick, and that Oliver provided excellent customer service. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Just ordered samples but very easy process…”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear the sample ordering process was easy. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Delivery was speedy. The tiles were well packaged and arrived when expected. I thought the price was reasonable and they have transformed my bathroom. I would use this company again.”

Helpful Report

“Waiting for samples atm Site easy to use and good that I can get samples”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear you’re finding the site easy to use and that you can get samples. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Awaiting sample delivery. Ordered easily enough. Wonder if it will fit the bill.”

Helpful Report

Hi there, Thanks for the update. We’re glad the ordering was easy and hope the sample arrives soon and meets your needs. If you need any help or have questions, just let us know. Warm regards, Team Tile Warehouse

“Great service and delivery to the Channel Islands.”

Helpful Report

Hi John, Thank you for the positive 4-star review. We’re glad you were happy with the service and delivery to the Channel Islands. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“I bought the wood-effect tiles and I’m very pleased with them. Thank you.”

Helpful Report

Hi Terry, Thanks for your kind words. We’re glad you’re pleased with the wood-effect tiles. If you need any help or have questions, just let us know. Warm regards, Team Tile Warehouse

“Excellent service. Query about tiles responded to quickly. Easy to order. Kept informed about the delivery which was on time and by a most helpful driver. All in all excellent service and can thoroughly recommend. Very competitive pricing too.”

Helpful Report

Hi there, Thank you for the fantastic 5-star review. We’re delighted you were pleased with our service, ordering, and on-time delivery with a helpful driver. We’re glad you found our pricing competitive. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“First time dealing with Tile Warehouse, Wow ! So simple and very competitive, and because i spent over £300 its free delivery. I will be back as a certain guy once said !!”

Helpful Report

Hi Paul, Thanks for the great feedback. We’re glad you found it simple and competitive, and that the free delivery helped. We look forward to your return and helping with your next project. Warm regards, Team Tile Warehouse

“Tiles arrived within 48 hours. Good price for the 5 boxes I ordered. Love the colour and the kitchen looks bright. Would recommend.”

Helpful Report

Hi Angie, Thanks for the lovely review. We’re glad the tiles arrived quickly, you’re happy with the price and colour, and that your kitchen looks brighter. If you need any further help or have questions, we’re here for you. Warm regards, Team Tile Warehouse

“Great staff willing to help, will definitely be using the Carmarthen beach again 👍”

Tile Warehouse 5 star review on 19th February 2026

Helpful Report

Hi there, Thanks for the kind words. We’re glad the staff were willing to help and that you had a positive experience. We look forward to assisting you again at Carmarthen beach. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“brilliant salesman, best ever - thank you Dean for getting my order sorted so quickly!”

Helpful Report

Hi Eliza, Thank you for the fantastic 5-star review. We’re thrilled Dean sorted your order so quickly. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Returning customer great product great price great service 😁”

Helpful Report

Hi there, Thanks for being a returning customer. We’re thrilled you think the product, price, and service are great. If there’s anything else we can do for you, just let us know. Warm regards, Team Tile Warehouse

“Ordered a tile sample which arrived the next day in addition to email confirmation of the order. The sample saved me from ordering tiles that wouldn't have been suitable and therefore this was a big help. The Company obviously takes customer satisfaction seriously.”

Helpful Report

Hi Ian, Thank you for the lovely 5-star review. We’re delighted the sample helped you choose and that it arrived quickly. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,887 reviews