Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 1,205 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed at the speed of delivery.”

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“First time ordering from Tile Warehouse and I'm very impressed, cannot fault the service, extremely happy customer and will certainly order again!”

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“Great products at sensible price, delivered safe and sound, really quickly. Only just put them all up, not one broken or damaged or faulty. Top marks, thank you”

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“Great service and professional”

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“I highly recommend Tilewarehouse for their service and pricing.”

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“Great quality and price , fast efficient service”

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“Good pricing , fast response and delivery of the sample tile and the order . Would definitely recommend”

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“Great service… customer service were very helpful too !! Sorted my small problem immediately”

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“have covered above”

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“Good range, decent prices and quick delivery. Only issue is a 30cm x 30cm tile should not be 29.8 x 29.8, it makes a difference.”

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“Tile warehouse, had tiles that were hard for me to find and at a good price. The said they would be delivered the following day and they where. Everyone I spoke to was knowledgeable and helpful.”

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“Good quality tiles and tye delivery service is very quick and efficient”

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“Brilliant - excellent value and fantastic customer service.”

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Hi Sam! Thank you for your brilliant 5-star review! We’re thrilled to hear you found excellent value and experienced fantastic customer service. Your kind words truly inspire us to continue providing the best for our customers! We hope to see you again soon! Warm regards, Team Tile Warehouse

“Tiles were wrong on first delivery but thus was rectified, and the correct tiles were sent you within a week. Some tiles were broken, about 6 tiles had the corners chipped off.”

Helpful Report

Hi there, I’m sorry to hear that there were issues with your recent order, including the delivery of the wrong tiles and some damage to the tiles upon arrival. We understand how frustrating this can be. I'm glad to hear that we were able to send the correct tiles, but I apologise for the inconvenience caused by the chipped corners. Have you contacted customerservice@tilewarehouse.co.uk for replacements? Your feedback is important to us, and we will work to address the packaging to prevent this in the future. Thank you for your understanding and patience. Best wishes, Team Tile Warehouse

“The staff I spoke to were very helpful would go back again Thanks to all”

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Hi Charlie! Thank you for your fantastic 5-star review! We're so pleased to hear that you found our staff helpful. Your support means a lot to us and motivates us to keep providing the best experience for our customers! We can't wait to welcome you back soon! Warm regards, Team Tile Warehouse

“Great online service that we’ll definitely use again and recommend.”

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Hi David! Thank you for your amazing 5-star review! We're delighted to hear that you had a great online experience and that you plan to recommend us. Your support truly drives us to maintain high standards for our customers! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“It’s good arrived on”

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Hi Saba! Thank you for your wonderful 5-star review! We're so glad to hear that your order arrived as expected. Your satisfaction is our top priority, and your kind words fuel our commitment to excellent service! We hope to see you again soon! Warm regards, Team Tile Warehouse

“Very quick and efficient service. Charming call afterwards. Thank you.”

Helpful Report

Hi Shân! Thank you for your wonderful 5-star review! We're so glad to hear that you experienced quick and efficient service, and we appreciate your kind words about our follow-up call. Your satisfaction is our priority, and your feedback motivates us to keep delivering the best! Looking forward to serving you again soon! Best wishes, Team Tile Warehouse

“Delivery was quick”

Helpful Report

Hi Tim! Thank you for your wonderful 5-star review! We're thrilled to hear that you found our delivery quick. Your satisfaction is our priority, and it inspires us to continue providing top-notch service! We look forward to serving you again soon! Best wishes, Team Tile Warehouse

“Thank you for the excellent service and product”

Helpful Report

Hi Stuart! Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our service and product. Your kind words motivate us to keep striving for the best for our customers! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.6 based on 1,205 reviews