Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,914 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got samples from Tile Warehouse - delivery was very quick and the samples came in great quality. I have now also purchased a full order to tile my kitchen backsplash area.”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear the samples arrived in great quality, delivery was quick, and you’ve now placed a full order for your kitchen backsplash. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Quarry tiles vastly different in surface finish depending on colour chosen despite being both labelled as 'Matt' and 'Unglazed'. Really disappointed. You would think they would be the same as they're from the same quarry range, but you cannot mix and match these (even though it's a common thing to do with this style of style). Tile warehouse refused to cover return costs despite this visible difference which I would consider 'not as described'. The member of staff I spoke to said that what I received was correct in line with their labelling and are standing firm regarding returns cost. Still considering what to do. The return cost to me is £60+ and I don't think that's fair considering how different they are. I would have kept them if they had the same finish.”

Helpful Report

“Good service and speedy delivery of my quarry tiles order. Immediate resolution of issue where a few tiles were broken no quibbles.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the service was quick and that we could resolve the issue with the broken tiles without quibble. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very quick delivery, lovely tiles very pleased thanks”

Helpful Report

Hi there, Thanks for the great review. We’re glad the delivery was quick and you’re pleased with the tiles. If you need anything else, just let us know. Kind regards, Team Tile Warehouse

“Searched and searched for these or silimar tiles and eventually found them at a great price at the Warehouse. Not only did the delivery only take a few days but they posted to N. Ireland without quibble. Unlike other suppliers. Very happy.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found the tiles at a great price and that delivery was quick, including to Northern Ireland. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I recently bought over 140 Taupe bathroom tiles, and they are superb. Such good quality and they look amazing on the walls and floor. I got them on sale too, which was even better! One had a slight stain on it and I contacted customer service and straight away they sent me 3 to replace it. I also liked the fact you can upload at picture to see what they will look like. So easy and fun too. I would definitely buy from them again.”

Tile Warehouse 5 star review on 4th March 2026

Helpful Report

Hi there, Thanks for the fantastic review. We’re delighted you’re happy with the Taupe tiles and that you found the sale value great. It’s also great to hear the stain was replaced promptly and that the picture upload tool is useful. If you need any further assistance, just let us know. Warm regards, Team Tile Warehouse

“Very easy to navigate your website with good quality products.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found the website easy to navigate and that you’re happy with the quality of our products. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great price and quick delivery. Cut well too with a good blade.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found the price and delivery quick, and that the blade cut well. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Easy to find what I needed to on the website. Great company gives sample FOC to make sure you buy the exact tile you need. Very impressed.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found what you needed on the site and that the free samples help you choose the exact tile. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great service,great tiles”

Helpful Report

Hi there, Thanks for the great review. We’re glad you had great service and that you’re happy with the tiles. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“This is the second time I have used the Tile Warehouse. Wonderful service, can’t fault them Would highly recommend them They have a wonderful selection of tiles. Try them you won’t be sorry”

Helpful Report

Hi there, Thanks for the great review. We’re delighted you had wonderful service and found the selection to your satisfaction. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Delivered very quickly, well packaged, good clear website and recommendations of grout and adhesive. Would definitely use again.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the delivery was very quick, packaging was good, and the website was clear with helpful grout and adhesive recommendations. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Excellent service. Even delivered to N. Ireland which a lot of other companies don't do. Absolutely love the tiles. They look exactly as they do on the website.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the service was excellent, that we could deliver to Northern Ireland, and that the tiles look exactly as on the website. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Super easy website to move around. Good choice of tiles! Can’t wait for them to arrive”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found the website easy to use and that you like our tile selection. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I only required a few tiles to replace ones which had been broken during some DIY .. no comment how! But with Tile warehouse being able to provide these with having to purchase a full box, which I’d never use was a life saver.”

Helpful Report

Hi there, Thanks for the great review. We’re glad we could help with a small quantity and that you found the service helpful. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Perfect for ordering and Delivery was on time and he was polite and put the Pallet where i asked him too.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the delivery was on time and that the pallet was placed where you asked. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Bought the cream metro tiles for my new bathroom. They arrived very quickly and well packed. The price was excellent for 18 boxes. They are very well made with a lovely shiny finish. The guy who put them up said they were one of the best metro tiles he had used. Will definitely buy from Tile Warehouse again.”

Helpful Report

Hi there, Thanks for the great review. We’re glad the cream metro tiles arrived quickly, were well packed, and you’re happy with the price and finish. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great selection of tiles and really easy to order, daily delivery options available and at a very reasonable price. A bit of a no brainer really. 😊”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found a great selection, easy to order, daily delivery options, and a very reasonable price. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Fresh clean warehouse. Lots of choice.”

Helpful Report

Hi there, Thanks for the great review. We’re glad you found the warehouse fresh and there was plenty of choice. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Ordering was easy, great prices. Awaiting delivery.”

Helpful Report

Hi there, Thanks for the great review. We’re glad ordering was easy and you found great prices. We’re looking forward to your delivery—if you need anything else in the meantime, just let us know. Kind regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,914 reviews