Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 702 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful & competitive. Good website”

Helpful Report

Hi Georgina! Thank you for your wonderful 5-star review! We’re delighted to hear that you found our team helpful and our website competitive. Your support truly motivates us to keep delivering the best for our customers! If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Great, tiles arrived as requested.”

Helpful Report

Hi Jane! Thank you for your great 5-star review! We're so pleased to hear that your tiles arrived as requested. It's always our aim to provide a smooth and satisfying experience for our customers! Should you need any assistance or have questions in the future, please don’t hesitate to get in touch. We're always here to help! Best regards, Roger Tile Warehouse Team

“Cheapest trims of this type around. Even with delivery charge.”

Helpful Report

Hi Andyman123! Thank you for your amazing 5-star review! We’re delighted to know you found our trims to be the most affordable around, even with the delivery charge. We strive to provide great value to our customers! If you have any questions or need assistance in the future, please don't hesitate to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Great recomended driver was very good will use again”

Helpful Report

Hi there! Thank you for your amazing 5-star review! We're thrilled to hear that our driver provided you with great service. Your recommendation means a lot to us! If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Roger Tile Warehouse Team

“Super easy and simple! The team at tile ware house are excellent and no hassle”

Helpful Report

Hi Alex! Thank you for your amazing 5-star review! We're thrilled to hear that you found the process super easy and enjoyed the service from our team. Your feedback is truly appreciated! If you need anything else or have questions in the future, don’t hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Cheapest trim going and that’s with delivery. Good product, not as rigid as some but perfectly suitable”

Helpful Report

Hi Andyman123! Thank you for your fantastic 5-star review! We're so glad to hear that you found our trim to be the most affordable option, and that it met your needs. We appreciate your feedback about the rigidity, and we're pleased it's working well for you! If you have any questions or need assistance down the line, please feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“🥇👈 very good quality”

Helpful Report

Hi Radu! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our tile quality very good. Your satisfaction is our priority, and your kind words mean a lot to us! If you have any questions or need assistance in the future, feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Great deal and service”

Helpful Report

“Have already written a short review above many Thanks Miss Carmen Long”

Helpful Report

Hi Miss Carmen! Thank you so much for your glowing 5-star review! We're thrilled to hear that you're satisfied with your experience. Your kind words mean the world to us! If you need any assistance or have questions in the future, please don’t hesitate to reach out. We’re always here for you! Best regards, Roger Tile Warehouse Team

“Great prompt service, thank you”

Helpful Report

Hi Robert! Thank you for your fantastic 5-star review! We're delighted to hear that you experienced great prompt service with us. Your appreciation means a lot to our team! If you need anything else or have any questions in the future, feel free to reach out. We’re always here to assist! Best regards, Roger Tile Warehouse Team

“Tiles samples arrived quickly and well wrapped. It’s great to have a choice of a full sized sample so you can really get a better idea of the finished project. There’s a great range of tiles.”

Helpful Report

Hi Lizzie! Thank you for your wonderful 5-star review! We're so glad to hear that your tile samples arrived quickly and well wrapped. We know how important it is to have full-sized samples for your project, and we're thrilled you appreciate our range! If you have any questions or need more assistance, don't hesitate to reach out. We're always here for you! Best regards, Roger Tile Warehouse Team

“Ordered sample tiles, they arrived within days and I was happy with both the tiles and the customer service!”

Helpful Report

Hi Grace! Thank you for your wonderful 4-star review! We're delighted to know that your sample tiles arrived quickly and that you were pleased with both the tiles and our customer service. Your feedback is invaluable and drives us to continually improve! If you have any further questions or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, Oliver Tile Warehouse Team

“Fast delivery. Tiles all unbroken.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that your tiles arrived quickly and in perfect condition. It’s always our goal to provide speedy service and quality products! If there's anything else you need in the future, don’t hesitate to reach out. We’re here to help! Best regards, Oliver Tile Warehouse Team

“Extremely good value and quick delivery. Great quality as well”

Helpful Report

Hi Suzanne! Thank you for your wonderful 5-star review! We're thrilled to hear that you found such great value and experienced quick delivery. Quality is very important to us, and we're so glad you noticed! If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help! Best regards, Roger Tile Warehouse Team

“tiles still looking good”

Helpful Report

Hi Susan! Thank you for your fantastic 5-star review! We're delighted to hear that the tiles are still looking good. Your satisfaction truly makes our day! If you ever have any questions or need further assistance, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Quick delivery and great customer service”

Helpful Report

Hi there! Thank you for the amazing 5-star review! We're so glad to hear that you experienced quick delivery and great customer service. Your satisfaction is our top priority, and it truly means the world to us! If you ever need assistance or have questions in the future, please feel free to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Product was fine BUT why do we bother giving you Delivery Address instructions which are then ignored. Our postal address is no use for our delivery address, that is why we give it to you. Delivery guys are not informed of this!”

Helpful Report

Hi Doug, Thank you for your feedback regarding your delivery experience. We apologise for the oversight in not following your delivery instructions, and we understand how frustrating this must be. Communication is key in these situations, and we appreciate you bringing this to our attention. The notes were captured in our system however it looks like the carriers notes have this vital piece missing. Your comments are essential for us as we strive to improve our delivery processes. If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out. Best regards, Roger Tile Warehouse Team

“Yes we love them just what we were looking for”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you found exactly what you were looking for. Your happiness is what drives us, and it means a lot to us! If you need anything else or have any questions in the future, please don’t hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Brilliant service and great prices”

Helpful Report

Hi Deborah! Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service and found great prices. Your support means so much to us! If you have any questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“Quick delivery, quality tiles very impressed”

Helpful Report

Hi Sarah! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were impressed with the quick delivery and quality of our tiles. It means a lot to us to know that our efforts are appreciated! If you need anything else or have any questions down the line, please don’t hesitate to reach out. We're always here to assist you! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 702 reviews