Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.58

4.6 Rating 759 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and tile we'll packaged”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our prompt service and well packaged tiles, we offer as a company.

“Fantastic being able to order free samples, this is a great service.”

Helpful Report

Thank you so much for your 5-star rating of Tile Warehouse! We're really happy to hear that you're satisfied with our free sample ordering service.

“Despite no delivery on the arranged day due to poor weather, notification as to when I can expect my tile sample to be received from the carrier still not known. Unable to place any order until that is received and I can arrange a tiler.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am sorry to hear of the issues surrounding your recent purchase with ourselves. As a company, we do aim to make sure all of our customer's receive their orders without issue. So we can look into your issue in more detail, could you please email into us at customerservice@tilewarehouse.co.uk

“Website was easy to navigate, samples arrived very quickly and well packaged, no damage, best prices price I could find and believe me, I shopped everywhere, I've placed my order and will be coming back for my next project”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our ranges and the prices we offer. As a company our aim is to always provide excellent customer service to our customer’s, so it is great to hear that you were happy with the service we provided.

“very speedy service”

Helpful Report

Thank you for taking the time to leave us a review, it means a lot! If you do have any questions, please do call our team.

“Very good service & quick delivery”

Helpful Report

Thank you for your great review! if you do need any questions answering, please do give our team a call.

“Love the tiles . Disappointed with deliveries hiding the cracked box ( ouch and naughty drivers) but warehouse sent me a full box . Thanks”

Helpful Report

Thank you for the review! if you do have any questions, please do give our team a call. We have of course raised the delivery issue, so thank you for that feedback.

“REALLY QUICK HELPFUL SERVICE ,TO HAVE SOME SAMPLES REALLY HELPED i WAS ABLE TO PUT THEM IN SITU ,NEARLY READY TO ORDER NOW !”

Helpful Report

Thanks for the great review! A sample can be a great tool to help visualise the look before you purchase. If you need any assistance from our team prior to your full purchase, do give us a call.

“Excellent service, tile is beautiful, delivered by friendly helpful guy”

Helpful Report

Thank you for such a wonderful review! We will certainly pass on your feedback to our courier partner too. If you do have any questions, please do call our team.

“I requested three free samples which arrived promptly and well packed.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the sample service we provide. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Good service”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Order arrived on time. Easy to use site”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our delivery service and easy to use website.

“First class service,no complaints whatsoever”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy to hear that the service provided was of a first class nature.

“Great service ordered tiles delivered quickly. Great customer service respond to emails immediately to my question I has.”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy to hear that not only were you impressed with our quick delivery service. But the overall experience provided was a great one. Thank you for your kind words.

“You dealt with my return and refund promptly”

Helpful Report

Thank you so much for the great review! We are so pleased that you are happy with the service. We hope to see you again soon.

“I ran out of Light Grey Grout in the middle of a job, so I ordered another 3kg bag via the Tile warehouse website. At 00.25hrs the day after the order was placed I was notified by email that my package was on its way and amazingly it arrived at around 11.30 am the same morning, perfectly packed and in good condition. Tremendous service, competing with Amazon Prime, but without the subscription fee. Tile Warehouse is an excellent company to deal with and I would recommend them 110% to any potential client.”

Helpful Report

Hi there! Thank you for your outstanding 5-star review! We’re absolutely thrilled to hear about your positive experience with our service and fast delivery. It’s fantastic to know that you would recommend us to others—your support means the world to us! If you need any further assistance or have any questions, please feel free to reach out. We look forward to helping you again in the future! Best regards, Roger Tile Warehouse Team

“Excellent service”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy that you were impressed with the service we provided you with.

“Great service, quick and easy to navigate website”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our easy to navigate website and great quick service. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk

“Really good speedy service!”

Helpful Report

Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the speedy and good service we provide.

“Good price of tiles, decent quality and delivery on the selected day free of charge!”

Helpful Report

Thank you for taking the time to leave us such a great review! If you do need us then please do give our team a call or drop us an email.

Tile Warehouse is rated 4.6 based on 759 reviews