Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 556 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 20th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and range of products. Samples arrived quickly”

Helpful Report

Thank you for your great review, it means a lot! If you require any support, please do give us a call.

“Very good service”

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Thank you for taking the time to leave us a great review! If you do require any assistance, please do give our team a call.

“Good quick service and broken tiles replaced very quickly.”

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Hello, thank you for leaving your four star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Looked for samples of parquet type flooring and tile warehouse delivered quickly”

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Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Your company has twice delivered my purchase in a very timely manner as ordered. Thank you very much. The non-slip tiles purchased i am finding next to impossible to grout in a satisfactory manner. An inordinate amount of time has already been spent trying to make presentable and not half finished. If only there were specific instructions or a better way of grouting.”

Helpful Report

Hello, thank you for leaving your five star rating. I am sorry to hear you are having issues with the grout. Please contact us on customerservice@tilewarehouse.co.uk so we can assist further. Kind Regards, Emma

“Very prompt loverly tiles”

Helpful Report

Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Lovely product. Quick delivery. Best price. Local forms couldn’t match the price and I was really happy with the speed of the delivery.”

Helpful Report

Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Very nice tile but we looking for a narrow tile”

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Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Delivered product damaged on two occasions and offered no compensation and rely second time when replacement order arrived Thanks Dan”

Helpful Report

Hello, I am sorry to hear this. Please email customerservice@tilewarehouse.co.uk so we can assist further. I apologise for any inconvenience caused. Kind Regards, Emma

“Excellent customer service, item delivered very quickly.”

Helpful Report

Thank you for leaving us review! We hope you like your item? If you have any questions, please do give our team a call.

“The tiles on the website were not a good representation of the tiles ordered. Delivery was unhelpful. Customer service,though polite, was very unsatisfactory. Will not recommend or use again.”

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“Great super fast service”

Helpful Report

Hello, thank you for leaving your five star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Excellent service ordered tiles on a Tuesday night that arrived on Thursday morning”

Helpful Report

Good Morning, Thank you for leaving your five star rating. I am pleased to hear you are happy with the service you have received. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“The tiles i have had from them have been good quality with sizes pretty consistent. Website easy to navigate and order. Prompt delivery and well packaged on a pallet. 1 thing i would say is be careful not to stand tiles on their side and running the same way as the gaps in the pallet as the tiles slip through the gap, which caused a few damages. Lay them across much better We will continue to use and send customers Getting the builders in”

Helpful Report

Thank you so much for taking the time to leave a great review and offering feedback that we certainly pass on. Please give our team a call if you have any questions and we are delighted that you will come back to us!

“Great tiles, great price, delivery charge makes them more expensive than buying local. Samples came quickly.”

Helpful Report

Thanks for the review! We are glad you love your purchase. If you have any questions, please do call our team.

“Great product to match existing tiles, good communication and speedy delivery.”

Helpful Report

Thank you for such a wonderful review, it means a lot to us! Please do call our team if you have any questions.

“Very disappointing to have placed an order which apparently has been sent and Parcelforce couldn't deliver but no note through my front door and no way of tracking and despite trying to contact Customer Service at the Tile Warehouse I have had no response. Very poor and won't be bothering to buy from them. A waste of time and money”

Helpful Report

Good Morning, I am sorry to hear of the issues you have encountered. We unfortunately cannot find any correspondence from yourself where you have tried to contact us. Please could we ask you to email us at customerservice@tilewarehouse.co.uk so we can investigate this further and rearrange delivery for you. I apologise for any inconvenience caused by this. Kind Regards, Emma

“Samples sent promptly. No decision quite yet!”

Helpful Report

Good Morning, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Excellent quality, excellent service”

Helpful Report

Good Morning, thank you for leaving your 5 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Samples arrived very quickly and well wrapped”

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Thank you for taking the time to leave us a review! if you have any questions, please do give our team a call.

Tile Warehouse is rated 4.6 based on 556 reviews